Here in Atlanta I had a comcast outage on this Sunday and Monday evenings last for 4-5 hours each. I wonder if the current outage is related.
Not related. This time it's a backbone issue. We're seeing corporate users affected.
Massive Comcast Outage Hits the US
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Re: Massive Comcast Outage Hits the US
#92Comcast's confirmed the fiber cut: https://twitter.com/comcastcares/status/1012767042158510080 > One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible They seem to be at least starting to route…
Our users are beginning to recover from the issue as well.
Re: Massive Comcast Outage Hits the US
#93> Customers were also taking to Twitter to reach out to the company about the possible outage. The company recommended that some users try checking the status center online, which would require an internet connection of some kind. Got to love you need internet to check the status of your internet :)
Yeah, because nobody has a second internet connection through their phone these days, right?
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Re: Massive Comcast Outage Hits the US
#94Earlier quoted context omitted.
What’s that saying? Poor Pornhub planning on your part does not constitute an emergency on my part. Actually they do give rebates, unlike the road system. When’s the last time you got money back or a tax rebate from a massive road closure?
When's the last time you had literally only one route available to drive somewhere and it was closed? When your ISP goes down, you can't just switch to another one on the fly. Many people can't switch to another one at all in the first place. When there's a road closure, you just go around.
If you need the Bay Farm Island bridge tonight, you are SOL. I guess you could charter a ferry boat.
Re: Massive Comcast Outage Hits the US
#95On Comcast here in the bay area. Some sites are fine. Some are just gone. Luckily, my corp VPN endpoint is accessible, and if I VPN out, I can get to everything again.
It was the same with Denver. I couldn't hit a handful of sites including github for almost an hour.
I was watching packets get dropped in Level3's network in trace routes, I was getting out of Comcast just fine.
Maybe they were overloaded from all of the additional traffic they got sent?
Re: Massive Comcast Outage Hits the US
#96I just realized the huge downside to having moved my cell phone from Verizon to xfinity mobile. Although neither my wired Comcast or my cell service is out right now, I would be screwed if these both went out.
Xfinity Mobile is just an MVNO (Mobile Virtual Network Operator) of Verizon. So it is Verizon's towers/networks that would be providing your connectivity, not Comcast. Comcast basically just handles your billing and customer service.
Re: Massive Comcast Outage Hits the US
#97> Customers were also taking to Twitter to reach out to the company about the possible outage. The company recommended that some users try checking the status center online, which would require an internet connection of some kind. Got to love you need internet to check the status of your internet :)
No, you can use a cellphone data plan to check after disabling your phones local wifi connection.
Re: Massive Comcast Outage Hits the US
#98Comcast's confirmed the fiber cut: https://twitter.com/comcastcares/status/1012767042158510080 > One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible They seem to be at least starting to route…
For the infrastructure-level network admins out there, is there different lingo for an intentional and accidental fibre break, or is "fibre cut" used for both? I'm just thinking 'cut' is a pretty intentional word to use here.
Re: Massive Comcast Outage Hits the US
#99Some of you conspiracy theorists are insane. No Comcast didn't purposely do this. I can guarantee it was just a backhoe digging around. Happens more often than anyone would care to admit.
Re: Massive Comcast Outage Hits the US
#100At least this outage is not local. It took me months to get them to replace the coaxial aerial run from the pole to my house that had been compromised and had liquid water inside the cable and enough pressure to force said water around the cable loops, inside my house, and into the splitter. Water-caused signal attenuation was making for some bad service quality. I need to consider my plans for obtaining backup Inter…
Before letting one's walls fill with water, one might have made a small hole in the jacket just before the cable entered the house, to let it run out where it couldn't do any damage...