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Massive Comcast Outage Hits the US

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Re: Massive Comcast Outage Hits the US

#51

Post by Chlorus »

rietta wrote: post #41
drewr wrote: post #9

Most stuff has worked today. GitHub hasn't. IPv6 has been hit-or-miss as well.

First thing I noticed failing was Github. Then nothing for a while. I'm not home, but was able to VPN back into my home and run traceroute and it seems to have healed with the route to Github at least. traceroute github.com traceroute to github.com (192.30.253.112), 30 hops max, 60 byte packets 1 router.home (192.168.xxx.xxx) 0.455 ms 1.454 ms 1.431 ms 2 96.120.4.xxx (96.120.4.xxx) 10.247 ms 16.604 ms 15.646 ms 3 ae1…

> 5 lag-5.ear2.b0atlanta2.Level3.net (4.68.71.45) 17.321 ms 17.411 ms 17.353 ms

> 6 * * *

Obviously Comcast is trying out a nefarious scheme to give their own routers Level3 hostnames, to throw us off their trail, and not, say, a fiber cut. /s

Re: Massive Comcast Outage Hits the US

#52

Post by rietta »

At least this outage is not local. It took me months to get them to replace the coaxial aerial run from the pole to my house that had been compromised and had liquid water inside the cable and enough pressure to force said water around the cable loops, inside my house, and into the splitter. Water-caused signal attenuation was making for some bad service quality.

I need to consider my plans for obtaining backup Internet. The only real choice is 4G and the only way to pull that off is to somehow run a hoist up into one of the very old, mature oak trees on my property to get an antenna way up above the house (thinking like we do with ham radio antenna runs). I have no usable cell signal in the house except through the personal cell that uses the comcast connect to get back to the carrier.

Re: Massive Comcast Outage Hits the US

#54

Post by simplify »

makecheck wrote: post #16

Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right? Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly thi…

They actually do give a prorated rebate when outages like this happen. At least they did for me.

Re: Massive Comcast Outage Hits the US

#55

Post by heywire »

hijinks wrote: post #37
LeoPanthera wrote: post #17

On Comcast here in the bay area. Some sites are fine. Some are just gone. Luckily, my corp VPN endpoint is accessible, and if I VPN out, I can get to everything again.

It was the same with Denver. I couldn't hit a handful of sites including github for almost an hour.

Same thing on Siesta Key in Florida. Couldn’t reach home or github, wife couldn’t reach Hulu. Google worked fine.

Re: Massive Comcast Outage Hits the US

#56

Post by workinfunk »

spelunker wrote: post #43
gm-conspiracy wrote: post #20

Earlier quoted context omitted.

This leads me to believe they are testing to see what they can get away with for fastlane access.

Or it could be, ya know, a run-in-the-mill network routing issue.

I'll be that guy: run-of-the-mill

Re: Massive Comcast Outage Hits the US

#57

Post by mcculley »

This is why it would be better to pay by bit consumed, like most do for electricity. This would encourage carriers to build more infrastructure. It would also create an economic incentive for the ever increasing number of Internet connected devices to be more conscientious of data usage. Of course, we can't have that in the oligopoly situation in the United States.

Re: Massive Comcast Outage Hits the US

#58

Post by rietta »

0xcafecafe wrote: post #49

Here in Atlanta I had a comcast outage on this Sunday and Monday evenings last for 4-5 hours each. I wonder if the current outage is related.

About two months ago, they took the Internet down for the whole neighborhood 3 days in a row like clockwork to "split the node" (because I went and talked with the crews out on the road to see what was up). No notification, not even for business class customers. Completely bonkers!

Re: Massive Comcast Outage Hits the US

#59

Post by matte_black »

makecheck wrote: post #16

Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right? Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly thi…

Why months of free service? It’s easy to just calculate the lost hours during the outage and compensate for that with maybe a multiple of 2x, or 5x or even 10x on the monthly bill. Multiple months of free service for an outage of a few hours just sounds like consumer greed.

Re: Massive Comcast Outage Hits the US

#60

Post by bkmartin »

jasoncartwright wrote: post #47
bkmartin wrote: post #30

Earlier quoted context omitted.

I'm on HN...seeing your update...I an connect to my employer remotely... Feels like Comcast is not the whole story...

HackerNews is served from Cloudflare, which employs caches close to you as well. Seems like Comcast has a problem routing over distance.

Seeing talks about 2 separate fiber cuts... Lots of issues all over the US. Chicago to NY and also another cut that goes south to SC. r/sysadmin has good info
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