1) Does Tesla enforce an arbitration clause with their customers? Most (shady?) companies do this these days.
2) If so, can the customer actually get a court order in arbitration?
Tesla won’t give drivers their own crash data without a court order
251–260 of 298 posts
Re: Tesla won’t give drivers their own crash data without a court order
#252Earlier quoted context omitted.
Yeah, if any imperfect company is instantly equated with a pure evil company, then sure. Seems fair. But, then again, I can see how you'd think Tesla was pure evil too if you buy into all the endless nonsense published about them without doing any research.
What is it you think is "nonsense" or inaccurate?
Not going to get sucked into this. If you have to ask, it implies you already believe that all of the dozens of articles published daily have total merit, in which case nothing I'm going to say will convince you because your position is pretty well set in concrete.
Re: Tesla won’t give drivers their own crash data without a court order
#253Earlier quoted context omitted.
And who has jurisdiction to enforce that? Can a US citizen (who has never been in the EU) sue in an EU court to compel release of the US citizen's data from the US division/unit/hq/whatever? Does that court have authority to compel the release by the US division? Can the EU court compel a US court to find similarly? Point: how is the GDPR ever going to be enforced between US citizens and US companies-with-an-EU-prese…
> Can a US citizen (who has never been in the EU) sue in an EU court to compel release of the US citizen's data from the US division/unit/hq/whatever? No, they'd sue to get it from the EU one. As it's part of the same company. The rest of your questions are predicated on the core misunderstanding you have of this so don't apply. > how is the GDPR ever going to be enforced between US citizens and US companies-with-an-…
You actually seem to be misunderstanding since GDPR is not about having people sue. They can only report companies and regulators take it from there, if they want to. Also 4% of revenue has nothing to do with enforcement and reach of the EU agencies against US companies.
Re: Tesla won’t give drivers their own crash data without a court order
#254Re: Tesla won’t give drivers their own crash data without a court order
#255This is a bunch of PR nonsense. > When asked why Tesla has an apparent policy requiring drivers who want their own data to file for a subpoena, a spokesperson framed it as a privacy issue. > “We handle all customer data in accordance with our Owner’s Manual and privacy policy, which clearly outlines the type of data we collect and the lengths that we go to protect a customers’ privacy in the process,” Tesla said via…
Why would they? So uneducated people with a chip on their shoulder can pore over the data and write misinformed articles citing the data as their facts? Why would any company do that?
The truth of the matter is, hardly anyone is even equipped to make use of that data. The only attempts by most amateurs would result in factually inaccurate or misrepresented scenarios. Add to the fact that the people who want this data likely are looking to pin some kind of blame on Tesla for one thing or another and you have a no-go.
Unless you know both computers at an expert level, and cars, and a high degree of comprehension of physics... this data will be useless other than to try to prove a "point".
Re: Tesla won’t give drivers their own crash data without a court order
#256>But Tesla also took time to publish a blog post characterizing Cordaro as someone who did not take care of his Model S. >"The suspension ball joint experienced very abnormal rust,” Tesla said of his car, adding that Cordaro “lives down such a long dirt road that it required two tow trucks to retrieve the car.” The car, Tesla also added, was “caked in dirt." I'll be one of the first people to tell you that Pennsylvan…
When I bought a used truck out of PA I was alarmed by the quantity of rust on the frame, with chunks flaking off here and there. My mechanic assures me it's holding up fine, with below-average rust for its age.
Re: Tesla won’t give drivers their own crash data without a court order
#257So this is something that has always kind of bugged me about Tesla. If you have an accident, they are more than happy to drop the crash data "proving" that you were at fault, look at the recent stories about running into a road barrier and the back of a firetruck for recent examples of this. And, of course, they don't ask you first if they can release it. However, if you want the data, you can't have it… you have to…
Accompanying this tight information control your Tesla can only be repaired at a Tesla dealership, with tight control over parts and labor prices. https://gas2.org/2015/01/06/this-is-what-30000-of-damage-loo... and lots of forum posts out there on this
This is exactly what I'm talking about. Most of the people looking at this picture aren't qualified to understand WHY it's so expensive.
That gash has torn through single-piece sheet metal and likely into the subframe. There's probably subframe damage to some degree. You can't just replace rear quarter panels.
If they were to do it the cheap way and give him his car back, he'd complain that it was driving sideways and blame Tesla for that, too.
So many uneducated people out there thinking their opinions are as valuable as facts. This is what happens when that concept clashes with reality.
Re: Tesla won’t give drivers their own crash data without a court order
#258Earlier quoted context omitted.
What is it you think is "nonsense" or inaccurate?
Not going to get sucked into this. If you have to ask, it implies you already believe that all of the dozens of articles published daily have total merit, in which case nothing I'm going to say will convince you because your position is pretty well set in concrete.
If I'm not already convinced Tesla is being unfairly attacked, I'm not amenable to changing my position? I find that line hard to understand.
Re: Tesla won’t give drivers their own crash data without a court order
#259Earlier quoted context omitted.
The A in EULA stands for “agreement”. How can an entity “unilaterally” bind you to a EULA? (hint: they can’t) Just because many people don’t value their privacy, or are too lazy to try to understand contracts before they agree to them, doesn’t mean I want to give up my rights to protect those same idiots. Do you remember guy who caused the whole group to have to do pushups in gym class? That’s kind of the situation i…
So, have you read through and completely understood the 39 pages of TOS and Privacy Policy docs required to post on HN? Do you consider those who have not to also be "idiots"?
I’m glad for your response. It reminds me of why I am able to come in such a high salary.
Re: Tesla won’t give drivers their own crash data without a court order
#260This is a bunch of PR nonsense. > When asked why Tesla has an apparent policy requiring drivers who want their own data to file for a subpoena, a spokesperson framed it as a privacy issue. > “We handle all customer data in accordance with our Owner’s Manual and privacy policy, which clearly outlines the type of data we collect and the lengths that we go to protect a customers’ privacy in the process,” Tesla said via…
I doubt this will have much positive PR reception. More likely this is to minimize liability cases. However I am not sure how I feel about this. Is it fair to require Tesla to provide data that might increase the chances of liability, but not require other manufacturers to record and report the same?
It is certainly done in many other cases - it is often illegal to withhold information you have without being mandated to collect that information, such as when selling a house with defects.