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Tesla won’t give drivers their own crash data without a court order

consumeraffairs.com

231–240 of 298 posts

Re: Tesla won’t give drivers their own crash data without a court order

#231

It seems like Tesla's on the fast-track to an Uber-tier reputation.

Yeah, if any imperfect company is instantly equated with a pure evil company, then sure. Seems fair. But, then again, I can see how you'd think Tesla was pure evil too if you buy into all the endless nonsense published about them without doing any research.

What is it you think is "nonsense" or inaccurate?

Re: Tesla won’t give drivers their own crash data without a court order

#232
post #178

Earlier quoted context omitted.

If Tesla has a branch or subsidiary or something similar in the EU, then GDPR applies regardless of where the data is actually processed or where the data subject is.

No. If you're a US citizen* doing business with a US-based company you don't have the right to request your own data, even if that company also does business in Europe. * and there are European citizen dual passport shenanigans

If it has a US subsidiary (which is fairly likely for tax etc) then that entity has to give you your data.

Re: Tesla won’t give drivers their own crash data without a court order

#233

Earlier quoted context omitted.

> Even I don't press my brake like that when parking. You might if you thought it was the brake and the car was accelerating.

Nope. Unless they have really shitty logging intervals, which would also be a problem.

People do this all the time. Look at what Toyota went through -- drivers were claiming "sudden acceleration" but in reality they were slamming on the accelerator.

https://www.caranddriver.com/features/its-all-your-fault-the...

Re: Tesla won’t give drivers their own crash data without a court order

#234
post #81

Earlier quoted context omitted.

Can you point to an instance where GM/Ford published a user's data in a press release to defend itself?

Are you saying that it's a bad thing for Tesla to defend itself with its collected data?

I would absolutely say that, especially if they turn around and refuse to release the data on other occasions for supposedly "privacy" reasons.

Re: Tesla won’t give drivers their own crash data without a court order

#235

A few months ago my valet backed my brand new X into a wall in the garage. I asked Tesla for the data to help use this for insurance. At no point was Tesla possibly at fault, but they still told me that in order to get the data I would need a subpoena.

I mean, that seems like a pretty open and shut case for insurance... What is the purpose of needing the additional data from Tesla?

Re: Tesla won’t give drivers their own crash data without a court order

#236
post #48

Accelerator pedal immediately went from 0% to 100%? Really? Even I don't press my brake like that when parking.

What is logged is not necessarily what happened and it appears no one but Tesla has this data. What events register changes to the pedal setting? is it purely a measure of the pedal movement or what the system decides the setting to be, meaning can other systems in the car affect the value?

without unfettered access to the full data that Tesla has we will never know. Unlike Toyota Tesla does not seem willing to cooperate.

I am all for logging and accessibility to it but logging is only as valuable when you know the how and why of each event.

Re: Tesla won’t give drivers their own crash data without a court order

#237
post #230
post #228

Earlier quoted context omitted.

You've proposed a reason for Tesla's reluctance to release data that Tesla itself has not used, so it's you that's bringing up unrelated arguments. Why speculate on the proprietary formats Tesla may or may not use when Tesla doesn't appear to have argued that the data was proprietary?

You're the only one talking about Tesla in this situation. I never mentioned Tesla's reluctance to release data. That's your fabrication. I'm talking about data that's incapable of being analyzed in a meaningful way without contextual / proprietary knowledge of how that data was created, is used, and is stored. In reality, I'd wager that most companies have more of that type of data than not.

My mistake, I see that your initial post was asking this speculative question. The first response to you shifted the topic to "What does Tesla have to hide?", which seems reasonable given the topic of the submitted article, but that wasn't in your original question.

Re: Tesla won’t give drivers their own crash data without a court order

#238

Earlier quoted context omitted.

The GDPR also holds for European Tesla drivers outside the EU.

I don't believe that's true. For processors outside of the Union, it applies to "data subjects in the Union" or "monitoring [...] within the Union". https://gdpr-info.eu/art-3-gdpr/

Does this mean that if a US citizen goes on holiday to a country in the European Union, that they are a data subject in the European Union?

Re: Tesla won’t give drivers their own crash data without a court order

#239

Toxic decision on Tesla’s part. Yet another fire needing to be put out that never should have started in the first place. They’re really making things more difficult for themselves.

This isn't really a single decision, it's an attitude baked into Tesla's philosophy. You don't own the car; you just decide where to drive it. Tesla owns your car in every meaningful way (except liability apparently).

Re: Tesla won’t give drivers their own crash data without a court order

#240

Earlier quoted context omitted.

No. If you're a US citizen* doing business with a US-based company you don't have the right to request your own data, even if that company also does business in Europe. * and there are European citizen dual passport shenanigans

If it has a US subsidiary (which is fairly likely for tax etc) then that entity has to give you your data.

And who has jurisdiction to enforce that? Can a US citizen (who has never been in the EU) sue in an EU court to compel release of the US citizen's data from the US division/unit/hq/whatever? Does that court have authority to compel the release by the US division? Can the EU court compel a US court to find similarly?

Point: how is the GDPR ever going to be enforced between US citizens and US companies-with-an-EU-presence?

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