Earlier quoted context omitted.
Not sure why this is being downvoted. It’s a legitimate request. I worked for a novel medical device company and we had a lot of surgeons on staff. While not a product we’d ever build, there was always discussion amongst the doctors of how to better grade physicians and specifically surgeons. The concern is was that a lot, and I mean a LOT, of surgeons were bad at their job. They were always proposing different syste…
> ... and colleagues would objectively assign a degree of difficulty score. He asks for a level of "objectivity" that you just can't get. What do you think medicine is? Like repairing toasters? "Why don't you simply assign some objective numbers" - it's so easy! No it is not, unless you only count a set of basic and routine procedures. Even things like a broken bone vary greatly - and then add the additional variance…
Heart surgeons refuse difficult operations to avoid poor mortality ratings
251–260 of 274 posts
Re: Heart surgeons refuse difficult operations to avoid poor mortality ratings
#252It was not heart surgery, but after being diagnosed with lung cancer, my mother had one of her lungs removed by a surgeon who assured us he'd be able to get all the cancer. She had a miserable, painful recovery that I would not wish on anybody. Within a week or two of her recovering to the point where she could walk short distances, the cancer was found in her other lung and went on to kill her within a few more mont…
I do not intend to diminish the suffering your mother has gone through or, in consequence, your mental agony. I myself have watched a close relative suffer. Treatment that just prolongs the agony is hellish and pointless. Having said that, I just wanted to add a small message of hope for those in similar situations. Atleast in the case of lung cancer, the situation is vastly improved now. The variants of lung cancer…
When I was an undergraduate I worked in the lab of Dr. Robert Bast to pad my resume - he went on to head cancer research at MD Anderson. He's the doctor that discovered the CA-125 ovarian tumor marker. Anyway, 26 years ago he told me he thought we'd have a cure for cancer in the next 10 years. I think he's off by 40-50, but we are making strides
Re: Heart surgeons refuse difficult operations to avoid poor mortality ratings
#253Ultimately, we need to compare apples to apples by building rating systems that account for the difficulty of treating patients with various, ailments at various ages, with various complications. Think of it in terms of competitive diving, gymnastics, or snowboarding: Your scores depend upon the difficulty of the moves you attempted combined with your performance of those specific moves. The more difficult the move,…
Re: Heart surgeons refuse difficult operations to avoid poor mortality ratings
#254Earlier quoted context omitted.
Low mortality is a good damned measure. I don't want to be operated on some yahoo surgeon who unconditionally operates regardless of risk and has a high mortality track record as a result.
It becomes a bad measure because once it's a target people start to manipulate it in order to hit the target. In this case if a surgeon refuses to take anything but easy surgeries their stats will look amazing but it says very little about their actual abilities.
Re: Heart surgeons refuse difficult operations to avoid poor mortality ratings
#255Sports athletes do this. For example players won't attempt end of the quarter half court shots since that will lower their percentages, or QBs taking sacks to not lower their QB ratings. What they do in sports is keep advanced stats. Instead of just giving a pure mortality rating have mortality rating, by surgery type.
Guarantee QBs are doing everything possible to avoid being sacked, and would gladly give up rating points in exchange for not being hit.
Re: Heart surgeons refuse difficult operations to avoid poor mortality ratings
#256Re: Heart surgeons refuse difficult operations to avoid poor mortality ratings
#257Earlier quoted context omitted.
I don't see how the analogy works. The entire point is you have a medical record with objective characteristics that can be tied to the risk of any given procedure.
My entire point is that isn't true at all - you have a medical record with some objective characteristics, but it is not possible to calculate the risk of a procedure based on that information. Just like in software, we have a project requirements document with many objective characteristics and we are unable to calculate the time required based on those characteristics.
(And besides that, although software estimation is notoriously inaccurate, it is still done and written into contracts all the time, because it serves a useful purpose that outweighs its inaccuracy)
Re: Heart surgeons refuse difficult operations to avoid poor mortality ratings
#258Earlier quoted context omitted.
One support team I used to work with prioritized "first touch resolution" for email cases as well, so the agents would answer every case with a 16-page DYI flowchart listing every single possible problem and its resolution. KPIs are hard...
That sounds great! I'm reminded of https://xkcd.com/810/
Re: Heart surgeons refuse difficult operations to avoid poor mortality ratings
#259Earlier quoted context omitted.
I’ve even heard of some centers that are allowed to hang up on you if you try that.
The call center I used to work for expected us to give one warning for such hostile behavior, and then simply hang up if the customer kept being abusive and/or threatening. In general its, simply a bad idea to be rude to the person you expect to provide assistance.