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Apple Sued an iPhone Repair Shop Owner in Norway and Lost

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Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#221
post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

Wouldn't car parts be a much more accurate analogy, though? Apple isn't suing anyone for not using Apple-branded electricity to power their phone.

I was actually thinking that plain old bolts, also available at the hardware store, imagine if Ford could ban all 8mm bolt import and sales just because they had one in one of their cars

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#222

Earlier quoted context omitted.

> they are making it very difficult for anyone to use, for example, non-Apple-branded cloud storage Which is why they added support for arbitrary file providers to integrate with iOS 11's Files app, and why they announced that iWork will support collaborating through Box last month?

I still can’t use whatever SMS app that I want to. I still can’t replace Safari as the browser that opens links from apps. I can’t replace contacts or the phone dialer and I can’t open contact address links in anything but Apple Maps. Heck, they don’t even let me organize my home screen the way that I want to.

At this point, you are just complaining that iOS is not open source.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#223
post #27

I worry they're going to come after us programmers next. Only "authorized" programmers will get the access code required to change anything. Microsoft, Apple, Dell, etc will control the access codes. "Programming is hard, and these untrained self-taught programmers can mess up your machine, they might install malware, or they might be hackers, or they might overclock your CPU and damage it, or they might use the syst…

Isn't this exactly how iOS works currently? You literally cannot develop for it without signing an Apple contract (even non-App store apps require a user account/agreement).

No. You can build a web application, and people are free to navigate to it using Safari.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#224
By becoming “authorized,” repair companies have to pay Apple a fee (and buy parts from the company at a fixed rate.) They are also restricted from performing certain types of repairs

...and likely upgrades too:

https://news.ycombinator.com/item?id=16780181

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#225

Earlier quoted context omitted.

My car had a service done previously for about $800, maybe half labor. I got a quote recently from the dealer for about $3K for what I think was the same thing. However, the problem is, I don't trust the independent mechanic to do it right . So for now, I rationalized not doing it at all, much like your approach to your MBP. I think the thing is, even on a site where people brag about making $300K a year, everybody h…

You trust the stealership? I'd rather take my car to the worst independent mechanic than the average stealership here in Seattle, as all I've ever seen is botch jobs at the stealerships I've been to in the area. Botched seal replacement jobs (resulted in a wrecked engine), transmission fluid flushes needlessly (early failure of the transmission) along with a bevy of smaller botches have lead me to believe that the le…

If I had an out of warranty Honda, I would probably stick to an independent mechanic. I have an in-warranty Honda though. My dealer is so-so. By which I mean, they have fixed the (significant) problems that came up, and not destroyed the engine/car in the process, although there were some glitches. They don't overcharge for oil changes, nor did they weasel out of the warranty when I needed it.

On the other hand, I also have a 30 year old German sports car and limited ability to work on it myself (not having a house/garage) and I felt an independent European car specialist was taking advantage of me, so I tried a dealer of the marque. Keeping in mind they only want to replace things and charge incredible rates, it still seems like the best option for some repairs, to get it done right. When I had a fuel leak, I was happy to have the dealer replace the fuel pump and filter. Maybe somebody intrepid who charges half as much per hour could have just disassembled it and changed some seals, but how much labor is that and do I trust it not to result in setting my car on fire? I certainly wouldn't trust myself to do it.

Sometimes you want OEM parts and sometimes it doesn't matter so much. I'm going to continue to choose what to do on a case-by-case basis.

If you have an unusual old car, a lot of independent mechanics may be horrified at the prospect of working on it, plus the factory manual is out of print plus there's a very limited number of specialist mechanics. So, I'm not saying the cliched advice about avoiding the dealer and going to a good mechanic is completely unfounded, but it's of limited use if you haven't found a good independent. The good mechanics only survive because they're cheap and attract cheap customers, and don't specialize too much, so I say to myself - how can I expect them to be better than the dealer? If I was an employee and I was any good, why wouldn't I work at the dealer? Lots of dealers are terrible, but I infer that independents operate under really harsh constraints. The fact that their labor rates are so much less makes me paranoid both they are padding their hours and that they can't retain good mechanics.

As far as a battery clamp, I can order anything I need mail order, and I can compare mail order prices to the dealership and see if the markup is less than shipping costs. I can choose an OEM part or not. This really is just a separate choice, not a factor in deciding to go to the dealer. My Honda dealer will charge you a ridiculous price to put in a new cabin air filter, which costs almost nothing and is trivial to replace. But that doesn't mean I don't trust them to work on my car at all. Just that I'm careful to double check whether any given thing is reasonable.

But also, a major metro area may be different. I live in a three-city area that has about a million people combined, so it isn't in the middle of nowhere, but it's not like Seattle.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#226

Earlier quoted context omitted.

Where do you get the idea that Apple or anyone else for that matter can dictate the after market service level? The appropriate move is that everybody on the market to deliver the schematics of the device to the purchaser, not to the service shops. And while we're at it (since as you said, Apple is not fighting the right to repair) provide also the complete source code with all the private keys they use to brick repa…

>The appropriate move is that everybody on the market to deliver the schematics of the device to the purchaser Why? Why is that appropriate when that's not the case for any other product or service that you can own? There's nothing to reconsider if I don't find their behavior idiotic.

That's a simple one: because they already deliver manuals to the service shops of their choice.

With regard to your circular reasoning: it goes nowhere. You should know that all devices used to come with service manuals and some still do today.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#227
post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

Wouldn't car parts be a much more accurate analogy, though? Apple isn't suing anyone for not using Apple-branded electricity to power their phone.

[deleted]

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#228
post #47

"Apple does not ‘own’ the product after they have sold it" I think this is the crux of the issue. The guy was importing refurbished parts with the logos covered even. They weren't counterfeits. How does a manufacturer have the right to sue for copyright infringement when it's just end users reselling authentic parts? The owner even states he in no way markets them as OEM parts. Frankly I think it's pretty obvious app…

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

> I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them.

Ford motorcars just cares about the brand, that is why you're only allowed to run them on officially licensed Ford fuel.

Philips lighting just cares about the brand, that is why you're only allowed to use Philips batteries.

Keurig just cares about the brand, that is why you're only allowed to use officially licensed coffee cups.

Miele just cares about the brand, that is why you're only allowed to use Miele dishwasher detergents.

...

What a horrible world that would be, don't you agree? Sometimes regulation of business really is for the benefit of all, as Apple so vividly reminds us of time and time again. Designing their products to be basically irreparable should be allowed but it would be good if they were made to fess up to this before people forked over their earnings to buy one of those discard-a-phones. In Europe manufacturers of white goods have to put an energy label on their products to give prospective customers some idea of how much energy the device uses in comparison to other current devices in a scale from A to D (up to 2010: A-G [1]). This concept could be adapted to device maintenance as well, covering both repair as well as replacement of consumables. Apple products would score 'D' on availability of spare parts and 'D' on third-party service access. Such a scheme might help in convincing manufacturers that serviceability can be a selling point if done right.

[1] https://en.wikipedia.org/wiki/European_Union_energy_label

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#229
post #95
post #47

Earlier quoted context omitted.

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

If only Apple™ users were limited to a special Apple™ version of the internet! :)

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#230
post #174

Earlier quoted context omitted.

I don't understand why the geniuses at Apple haven't seen the obvious flaws in our American/European/Asian/etc wall plugs and sockets and created Apple branded proprietary wall plugs and sockets that are totally incompatible with all current American/European/Asian/etc. plugs and sockets. Apple products would all use the proprietary plugs, while 'obsolete' devices with standard plugs would require a $40-100 Apple ada…

It's easier to just change the plug on the other end of the power cables every release.

This criticism rings extremely hollow.

The 30-pin connector lasted from the third-gen iPod (2003) through the iPhone 5 (2012), or around nine years. Lightning has remained the connector of choice since then for the past six years.

MagSafe debuted in 2006, was improved to MagSafe 2 in 2012, and is being phased out for USB-C (which is terrible, but I digress) in 2018.

One change in fifteen years for their handheld product lineup and two changes in twelve years for their laptop lineup seems pretty reasonable.

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