Apple Sued an iPhone Repair Shop Owner in Norway and Lost • Hacker News Board

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#71

Post by rmev » Fri, Apr 13, 2018, 7:03 PM UTC

geezerjay wrote: post #53

comboy wrote: post #47

Earlier quoted context omitted.

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

> They want people who bought iphone to have the best experience they prepared for them. It's quite obvious that, to put it mildly, that's wishful thinking inspired by a heavily rose-tainted view of Apple. Meanwhile, Apple is known for their extreme price gouging complemented with extreme actions to stop even their very own customers from even repairing their broken products, let alone upgrade them to a usable state.

>using meme arrows

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#72

Post by [deleted] » Fri, Apr 13, 2018, 7:07 PM UTC

Johnny555 wrote: post #52

endemic wrote: post #22

Earlier quoted context omitted.

>As long as they are properly disposed of, you wouldn't be producing additional waste. I'm not sure that's entirely accurate. You'd have to take into account the cost of sourcing raw materials for a replacement machine, right? I've heard anecdotes about how buying a used gas-burning car is actually less detrimental to the environment than buying a new EV; this strikes me as a similar situation.

buying a used gas-burning car is actually less detrimental to the environment than buying a new EV I think that's only true if that gas burning car was going to be destroyed if you didn't buy it. Someone will buy it, maybe someone that's replacing their older less efficient car. And by buying the more expensive EV, your demand is helping to increase volume and lower costs of EV's.

[deleted]

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#73

Post by nugi » Fri, Apr 13, 2018, 7:07 PM UTC

Johnny555 wrote: post #52

endemic wrote: post #22

Earlier quoted context omitted.

>As long as they are properly disposed of, you wouldn't be producing additional waste. I'm not sure that's entirely accurate. You'd have to take into account the cost of sourcing raw materials for a replacement machine, right? I've heard anecdotes about how buying a used gas-burning car is actually less detrimental to the environment than buying a new EV; this strikes me as a similar situation.

buying a used gas-burning car is actually less detrimental to the environment than buying a new EV I think that's only true if that gas burning car was going to be destroyed if you didn't buy it. Someone will buy it, maybe someone that's replacing their older less efficient car. And by buying the more expensive EV, your demand is helping to increase volume and lower costs of EV's.

No, even driving 200miles a day, for 15 years in a 1978 suburban with bad rings is less poluting than producing a single eCar.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#74

Post by DanBC » Fri, Apr 13, 2018, 7:08 PM UTC

inops wrote: post #59

comboy wrote: post #47

Earlier quoted context omitted.

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

Possibly, but there's an obvious planned obsolescence angle here for Apple too. Perhaps people wouldn't so readily buy new iPhones if they could replace their old phone's battery, screen, buttons, etc for a more reasonable price from a "non-authorised" repairer. Perhaps they wouldn't get a new one like clockwork every 1-3 years.

Or perhaps a robust second hand market for refurbished phones allows more people to afford to stay on the upgrade treadmill, increasing Apple's sales and bringing more people into the app-store system.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#75

Post by verisimilitude » Fri, Apr 13, 2018, 7:09 PM UTC

ivoras wrote: post #44

After watching things like this (Louis Rossmann), https://youtu.be/FeUBdMU2qA0 , if I ever buy an Apple product I'll basically treat it as unrepairable.

His comments about the keyboard in the current MacBook Pros are particularly apt: https://www.youtube.com/watch?v=4KuVvb9DTaU

So, even a person holding 1 (2, 3!) genuine Apple keyboard(s) in their hands likely still couldn't do the repair -- they'd have to get a new top case. Out of warranty, I've heard it is a $500 repair. That seems to be a direct consequence of ignoring repairability (the maintainability ship sailed long ago).

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#76

Post by chris_wot » Fri, Apr 13, 2018, 7:10 PM UTC

comboy wrote: post #47

mattsfrey wrote: post #30

"Apple does not ‘own’ the product after they have sold it" I think this is the crux of the issue. The guy was importing refurbished parts with the logos covered even. They weren't counterfeits. How does a manufacturer have the right to sue for copyright infringement when it's just end users reselling authentic parts? The owner even states he in no way markets them as OEM parts. Frankly I think it's pretty obvious app…

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

If they cared about their brand, they would have considered what to do when you need to repair their product. If a good is faulty and get repaired, then it's not Apple who looks bad if the repair is bad.

No, it's very clear they make their money by pushing new product.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#77

Post by crististm » Fri, Apr 13, 2018, 7:11 PM UTC

urda wrote: post #8

atonse wrote: post #4

Earlier quoted context omitted.

It's not that simple. Until literally 3 days ago I held exactly your same view "why don't they just become Apple authorized repair shops?" Well, apparently Apple actually restricts the repairs you can do. For example, if you have water damage, you aren't allowed to just fix the actual components (capacitors, etc) that blew, you have to replace the whole board, resulting in much higher costs and eWaste for customers.…

Louis Rossmann, who openly admitted to using illegally obtained schematics and internal documents from Apple? I wouldn't be throwing that name around as a talking point at all in this discussion. The reason why Apple doesn't want any Joe-schmoe just yanking and replacing caps and other components is simple: quality control. I can barely count on two hands people I would be comfortable working on the innards of a PC,…

About counting people thing: your frame of reference is probably too narrow?

Come to thing of it, I personally don't know ten people capable of doing state of the art SMD repairs but I'm sure there are many more than that in _my town_.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#78

Post by joqje09309 » Fri, Apr 13, 2018, 7:14 PM UTC

mattsfrey wrote: post #30

"Apple does not ‘own’ the product after they have sold it" I think this is the crux of the issue. The guy was importing refurbished parts with the logos covered even. They weren't counterfeits. How does a manufacturer have the right to sue for copyright infringement when it's just end users reselling authentic parts? The owner even states he in no way markets them as OEM parts. Frankly I think it's pretty obvious app…

"Brand" is God now. The Brand must protect itself from outsiders, peddling false promises, or potentially turning people away from The Brands Name.

How people don't see the benefits we bestow on corporate as anything but lifted directly from Church doctrine, I dunno.

Most of the leadership is from a generation that was raised in the church. Replace church with corporation, and Brand/marketing with Bible. They use different language, p/e, stock price, imports/exports, but under it all is effort to nudge people in support of those things; their new gospel for building a successful relig... brand and corporate empire. Tend to our flock.... err employee culture!

Round and round we go.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#79

Post by PurpleBoxDragon » Fri, Apr 13, 2018, 7:15 PM UTC

comboy wrote: post #47

mattsfrey wrote: post #30

"Apple does not ‘own’ the product after they have sold it" I think this is the crux of the issue. The guy was importing refurbished parts with the logos covered even. They weren't counterfeits. How does a manufacturer have the right to sue for copyright infringement when it's just end users reselling authentic parts? The owner even states he in no way markets them as OEM parts. Frankly I think it's pretty obvious app…

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

The $300+ I had to pay to repair a phone because of a problem in their design leaves me extremely doubtful of this. I think it is all about money to them, and when they think they can win more money than it costs them in image, they will go after cases like this.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#80

Post by gervase » Fri, Apr 13, 2018, 7:15 PM UTC

DanHulton wrote: post #31

amluto wrote: post #17

Earlier quoted context omitted.

I have another not-very-green issue: my iPhone lightning port is wearing out. Apple will not repair it in their own shops. At least they don’t seem to try to prevent third parties from doing it. This is especially surprising given the unusual design of the Lightning port. Most ports (e.g. all USB variants) put the parts that are likely to wear out in the cable. Lightning has them in the jack, which is why the cable i…

So, I thought my port was wearing out as well, and got very upset. What I found, however, was just that pocket lint had gotten jammed in there and compacted down over and over through the years, such that the cable didn't fit snugly any more. I fixed this just by using a plastic flosser to pick the lint out (you could use a paper clip, but I opted for the somewhat-softer plastic), then some canned air to get rid of t…

This only works for a couple of years; eventually, the pocket lint permanently reduces the springiness of the contacts, such that the cable is "loose" in the socket, and the connection can therefore be lost by shifting the position of the phone.

Fortunately, it's a simple (if tedious) fix with a $15 part.