31–40 of 66 posts
It may be that I am too old for this, but when I go to the bank I do not want a 'high touch' experience. I'm reasonably certain about that. No matter how 'interactive' it is. I'd really prefer a 'no touch' experience. One where I settle for old school 'talking to the guy at the bank.'
So she’s a marketing genius for selling $2300 of rewards for $450? (100k points at around $0.02 per point [0] plus $300 of travel credit) Also, you had to go on a “listening tour” to discover that wealthy young professionals enjoy traveling and eating at restaurants? [0]: https://thepointsguy.com/2015/03/redeeming-chase-ultimate-re...
This sort of shallow, hasty dismissal of someone else's work is just the kind of comment we're hoping to convince people to pause before posting here—and then not post. Would you please not do this in the future? It's easy to convert this kind of bad comment into a good one: instead of acting like you know someone's work better than they do, post your points as respectful questions. The odds are that a hasty internet…
I can't see what is different about this card, so I think their complaint stands. This looks like a puff piece.
It may be that I am too old for this, but when I go to the bank I do not want a 'high touch' experience. I'm reasonably certain about that. No matter how 'interactive' it is. I'd really prefer a 'no touch' experience. One where I settle for old school 'talking to the guy at the bank.'
Because human interaction == high touch.
Especially if you only want to talk to a man at the bank! That's extra high touch!
So she’s a marketing genius for selling $2300 of rewards for $450? (100k points at around $0.02 per point [0] plus $300 of travel credit) Also, you had to go on a “listening tour” to discover that wealthy young professionals enjoy traveling and eating at restaurants? [0]: https://thepointsguy.com/2015/03/redeeming-chase-ultimate-re...
This sort of shallow, hasty dismissal of someone else's work is just the kind of comment we're hoping to convince people to pause before posting here—and then not post. Would you please not do this in the future? It's easy to convert this kind of bad comment into a good one: instead of acting like you know someone's work better than they do, post your points as respectful questions. The odds are that a hasty internet…
It gets tiring however, and that kind of attitude gets you edged out of many companies - rightfully so!
Perhaps JP is taking a calculated risk? Perhaps they created a $200 buck giveaway? I don't know much about consumer lending, but it seems like somebody convinced a management comittee that it's a money maker.
What's the play? Gradually reduce benefits and hope that switching friction leaves enough people on the card to make it up in fees? Is it just a straight forward transfer from merchant fees to card holders? Is it driven by wealth disparity: the higher income people likely to be enticed by the card are such a large proportion of the money flow (and therefore fees) that they are a critical target? Is it millennial hysteria?
[1] https://www.bloomberg.com/news/articles/2016-12-06/dimon-say...
Earlier quoted context omitted.
> So she’s a marketing genius for selling $2300 of rewards for $450? They've done the math. They know how quickly the points will be spent (slowly). They probably have a deal that when you buy something with points, they don't have to pay the company itself for say 6 months, or maybe they get a discount on the service like 15% off. They could even decrease the value of points over time. They also know that you'll ren…
/r/Churning For some of us, taking VC/marketing money and laughing all the way to the bank is a hobby. I didn't renew my CSR or 3 other cards I had with chase. I walked away with ~$5k in benefits for ~$700. That doesn't even get into the free $$ from a bank account or the other stuff I've done in the past 12 months.
That is the market the CC companies want. You merely benefit from this by riding the crest of the wave.
So she’s a marketing genius for selling $2300 of rewards for $450? (100k points at around $0.02 per point [0] plus $300 of travel credit) Also, you had to go on a “listening tour” to discover that wealthy young professionals enjoy traveling and eating at restaurants? [0]: https://thepointsguy.com/2015/03/redeeming-chase-ultimate-re...
Anecdote: she designed a program which went from 0 to "in the pockets of literally over 90% of SFBA professionals who've eaten with me in the last 12 months", in under a year, and when I ask about it every last one of them said it was their main card. You know the line from the Social Network? If it were as simple as outspending Amex, you would have outspent Amex. Middlebrow dismissal all you want; this was one of th…
Earlier quoted context omitted.
It’s anecdotal but Chase Sapphire Reserve is easily the best card I own and I have an Amex Platinum.
How so?
Earlier quoted context omitted.
I'm also curious how so.
10,000 points sign up bonus. $300 towards traveling every year^. Basically they pay her/him to have the card. ^Without the ridiculous restrictions that Amex has in its equivalent perk.
For example: instead of making the csr my only card, I have the amazon card for 5% back on a.com. I have the csr for 3% on restaurants/travel which covers lunch/dinner + traveling and the 2.5% usaa card for everything else. Online bill payment and auto debit has really made it less annoying to have multiple cards.
The bad part right now for these cards is that if they slash their rewards, they'll just lose all of their customers because we have no real loyalty to them.