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A Message to Our Customers about iPhone Batteries and Performance

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681–690 of 878 posts

Re: A Message to Our Customers about iPhone Batteries and Performance

#681
post #217

Earlier quoted context omitted.

Maybe if they made their iPhones that fraction of a millimetre thicker, they'd have the courage to bring back a headphone jack into their $1000 phones.

Wasn't the point to have better waterproofing? IIRC the keynote mentioned it being the main spot for water intrusion.

I have a waterproof phone with jack.

Re: A Message to Our Customers about iPhone Batteries and Performance

#682

My wife’s 6+ was incredibly slow after the iOS upgrade. My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable. If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into th…

> This does nothing to compensate or win back the trust of customers like me. What is it that you want Apple to do to make you personally feel better?

Make batteries easily replaceable.

Re: A Message to Our Customers about iPhone Batteries and Performance

#683

Well hopefully that settles that. All this mass diaper-crapping needs now is a -gate suffix. And ctrl-F-ing on this page I see we already have one: Throttlegate! For when you want to indicate that this is the leader-of-the-free-world-using-illegal-tactics-to-hang-onto-power-and-then-covering-it-up, of iPhone performance!

Searches of both #batterygate and #throttlegate return a lot of results on twitter.

Re: A Message to Our Customers about iPhone Batteries and Performance

#684

Finishing sentence says it all: "We are able to do the work we love only because of your faith and support — and we will never forget that or take it for granted."

That's exactly opposite of what they're doing, so it's a lie. They've just lost my trust, faith and support, and I've sold all of my Apple stock.

Re: A Message to Our Customers about iPhone Batteries and Performance

#685
post #521

Earlier quoted context omitted.

I like this comment referring to someone else's (Linus Sebastian of Linus Tech Tips) opinion: https://news.ycombinator.com/item?id=16013565 How is it "completely manufactured"? Apple programmed (and hid) the slowdown because it knows the batteries it is shipping with its phones won't last more than a year. Linus compared it to a car performing worse after 1 year of usage..

Do you have any evidence that this much battery degradation would happen after just one year? I highly doubt that, unless the battery was very heavily used or was exposed to extreme temperatures. The car analogy is not great. First off, new cars cost way more than phones, and are built out of very different types of components. Secondly, cars absolutely need maintenance, and generally more than $29 a year.

Just my case, but Apple replaced my 6s battery because of random shutdowns under the replacement program on Jan 17th.

Around the release of iOs 11 (not sure exactly when because it was gradual and I was also on the iOs 11 beta) my 6s became incredibly slow, almost unbearable, until last month I decided to upgrade to an X because of how slow it was. Was planning a year more but I just couldn't see myself using it 1 year more.

Now I see via CPU Dasher and Geekbench that my 6s with a battery less than a year old (95,7% original capacity, 406 cycles) is running at 1400-900Mhz, (almost always between 1200-1000Mhz) instead of 1800Mhz.

Re: A Message to Our Customers about iPhone Batteries and Performance

#687
post #133

Earlier quoted context omitted.

Apple is right that this is a fundamental battery issue. Other phones must have SOME way of dealing with it. Does anyone know how Samsung phones (for example) deal with low battery voltage issues? Do they simply adjust the battery meter so that it reports zero percent by the time you might start having these issues? Does it slow the phone down The way Apple did? Does it issue some sort of warning that your battery is…

Back when I was still an Android user, I had a Nexus 4. After a year of use, it also started shutting down at random points if battery was below 20%. Before that I had HTC Desire (the first one), which did the same, at reaching 10% of battery, after about a year of use.

But I bet you knew it was a battery problem, and how to fix it without buying a new phone.

That's the main problem here.

Re: A Message to Our Customers about iPhone Batteries and Performance

#689
post #16

I still think Apple should sue some publications for defamation for the manifestly bad reporting about this story [1]. Here's John Siracusa about it [2]. [1] https://news.ycombinator.com/item?id=15995018 [2] https://overcast.fm/+CdQP59ws/56:00

I had to turn off that episode after Casey opened the segment by condescendingly dismissing any concerns about the behaviour. Quite rude and annoying. Marco doesn't see the value in tracking podcast listeners, but I'd think he'd benefit to know what causes people to stop when listening to their show.

Thats the sort of thing that happens when you are spoiled by buying every iPhone, never experiencing an ageing phone or even an iOs update on an older phone.

It was painful to hear.

Re: A Message to Our Customers about iPhone Batteries and Performance

#690
post #153

Earlier quoted context omitted.

I had to turn off that episode after Casey opened the segment by condescendingly dismissing any concerns about the behaviour. Quite rude and annoying. Marco doesn't see the value in tracking podcast listeners, but I'd think he'd benefit to know what causes people to stop when listening to their show.

> opened the segment by condescendingly dismissing any concerns about the behaviour. Really? I thought that was perfectly fair. Apple made it so people’s phones don’t randomly shut off all the time if the battery is old and people are complaining about it because it fits into a different false narrative. I honestly do think this whole thing is very overblown. I’m glad they’re fixing iOS to inform users it’s going on…

Apple hid the cause (an ageing battery), and purposely slowed down peoples phones without warning.

If your phone randomly shuts downs, or it last less time between charges, you know it must be a battery issue. You go to Apple or whatever, and fix it paying no more than 79$ (maybe even free if it still has warranty!)

If you hide it and degrade performance, people don't know its a battery issue, leaving them to suffer a slow phone, or spending 700+$ on a new phone.

No matter the good intentions, and the "good solution" they implemented, they fucked up.

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