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A Message to Our Customers about iPhone Batteries and Performance

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421–430 of 878 posts

Re: A Message to Our Customers about iPhone Batteries and Performance

#421
post #368

Earlier quoted context omitted.

I have a 4S from 2010 running on the original battery and it is fine. Of course I have not upgraded the os past 7. I love the size of the 4S. Please, please, please someone make a phone as small as the 4S. Phones and pants pockets love each other :)

Smart not to upgrade

It is amazing how this phone just keeps on working doing everything I want it to do. The only thing I wish it had was a better camera, but apart from that it is near perfect.

Re: A Message to Our Customers about iPhone Batteries and Performance

#422
post #213

Earlier quoted context omitted.

The battery is user replaceable. If a minimum wage earner in the mall can do it with a few basic tools it isn’t that difficult.

If replacing the battery voids the warranty, that doesn't count as 'user replaceable' in my book.

If the phone is in warranty then they’ll take care of it for you. If it’s out of warranty then it doesn’t matter.

Re: A Message to Our Customers about iPhone Batteries and Performance

#423

Earlier quoted context omitted.

So the right thing is to have phones crash as the battery age? This is not a question about battery life in terms of how many hours the phone can run. This is a question about the phones ability to draw high amounts of power for short intervals.

As the ultimate cause is a bad design where they have underprovisioned the battery with little margin for degradation, presumably in order to fit it into a thinner phone, it becomes Apple to handle the issue in a transparent way. The right action for Apple then is not to degrade the performance to hide the problem under the rug, but to make it clear to the customer how they can have the phone serviced in order to mak…

The battery is not underprovisioned. Every single battery starts to go bad eventually. The question is what to do when it does.

Re: A Message to Our Customers about iPhone Batteries and Performance

#424

Earlier quoted context omitted.

I'm sure it's cheaper to solder it in, and you don't have to make the components sturdy enough to stand up to repeated assembly and dissassembly. I still hate it. It was nice to be able to have a stack of charged batteries and not worry about being away from an outlet for three or four days. Especially with a phone that had its USB port melted by a shoddy cable.

I don't think it's just about it being cheap; I think it's about literally making some sizes and configurations of phones work. If you look at where the battery is currently ( https://d3nevzfk7ii3be.cloudfront.net/igi/2oa2QHEoq4Ke16su.m... ) there's no way to make the battery accessible without letting you easily open the entire case. It's just a trade-off, and a replacable battery isn't worth the trade-offs. I 100%…

Which all of a sudden makes it EXTREMELY hard to waterproof compared to what you’re working on right now, which was a big win on the 6S and seven.

Re: A Message to Our Customers about iPhone Batteries and Performance

#425
post #91

Earlier quoted context omitted.

Unfortunately, this is just how Apple is treated by much of the industry. People love to hate Apple, so there will always be: "Fingerprint Scanner: how Apple is stealing your identity and eroding your privacy", "Thin phones: how your phone will break in half", "WiFi On/Off: Apple & NSA tracking you even when you think your WiFi is off" articles, etc. This battery thing is just the latest Apple FUD and panic with a pe…

Corporations don't have feelings, no need to be so personally attached. Who cares if Apple gets hate?

[deleted]

Re: A Message to Our Customers about iPhone Batteries and Performance

#426

Earlier quoted context omitted.

Agreed. It’s also a waste of human labor to throw away devices when they could still be made useful with some simple repairs. To go further, it is wasteful to design hardware to be disposable rather than repairable and reusable. People with jobs I wouldn’t want to do work very hard to bring us these devices, and the earth gives up resources to mine, transport, and shape the materials. Throwing things away when they c…

> It’s also a waste of human labor to throw away devices when they could still be made useful with some simple repairs. Are you sure? Assembly line production is highly efficient, that's why warranty service usually means "throw way the old one into the refurbish or recycle pile and give you a new one", not "fix your old one"

Which is a more efficient use of our labor? The manufacture of a phone with a removable battery or the manufacture of a phone with a non replaceable battery?

Both situations benefit from the efficiency of modern production lines, but in the former case that device can be easily refreshed by a lay person out in the real world while with the other phone, the same amount of manufacturing resources went in to a phone that only lasts two years.

No matter how “efficient” our modern manufacturing methods are, using them to make a device that lasts two years uses more resources per unit of delivered utility than using them to make something that lasts 5-10 years.

Also the reason why it’s cheaper to manufacture new than to repair is exactly because repair is not engineered in to the design. If you have to de solder a battery and crack a case to replace a LiPo, it’s going to be more costly than if you just remove some screws and pop out a connector.

Re: A Message to Our Customers about iPhone Batteries and Performance

#427
post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

Thanks Apple PR.

Oh come on. At least you can express what you think is wrong about my take on it rather than just calling me a shill.

I'm not a shill, BTW. I was affected by this and think Apple stinks for letting it get to this point. I found out my iPhone 6+ was running at 600Mhz most of the time when it would normally would run at 1400Mhz (going by CPU DasherX). Also, the real world user-experience seemed to be even worse than those numbers, so my guess is there are things affected even more by this than CPU clock.

But I just don't generally expect tech companies to always get it right, especially not the first time. I think this is just being realistic. So for me, the question is, how do they respond when they screw up. I think this response is excellent of Apple, except that it took too long. Knocking some points off for that, it still comes out to "good", IMO.

Re: A Message to Our Customers about iPhone Batteries and Performance

#428
All of Apple's battery problems would disappear if I could replace the battery in my device instead of being forced to chuck the whole thing because the battery will no longer take/keep a charge. Surely someone at Apple can design a device with a replaceable battery?

Re: A Message to Our Customers about iPhone Batteries and Performance

#429

That's well and good, but this letter avoids the elephant in the room. Apple has gone way too far in sacrificing functionality for style. I'll accept a seam in the phone, and a slightly thicker phone, if I could replace the battery myself. (That might also avoid the camera bump.) The latest MBP really shit the bed with that poorly conceived touchbar, and the horribly inferior keyboard. And in general, for many years…

Inferior keyboard? I LOVE the new keyboard. And Touch Bar works great.

Re: A Message to Our Customers about iPhone Batteries and Performance

#430
post #188

Earlier quoted context omitted.

That's relatively trivial to switch. If anything it would be the ecosystem of purchased applications that you still intend to use . Other than that, nothing should really keep you "locked-in" on iOS. Not even iMessage. You can use WhatsApp or FB Messenger with friends or family. It's not a big deal.

Facebook - really?

You will be surprised on how Messenger is like iMessage of messenger apps in some countries outside the US.
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