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I bought a Switch from Nintendo and they threatened me with legal action

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Re: I bought a Switch from Nintendo and they threatened me with legal action

#371
post #50

Earlier quoted context omitted.

They send you something by accident? And you are allowed to keep it? Nope thats not how it works. It doesn't. He is probably even by law obligated to tell. And yeah there is still something called moral/ethics.

No. They sent the package and then immediately threatened legal action for their mistake . That is a much different situation. If I were OP I would be personally insulted at this point and would make life as difficult as possible for the parties involved. Nintendo should have a better grip on their customer service. They've had over a century to figure it out.

"Nintendo" there are still just people on the other side.

You don't need to become a dick only because someone else is one.

Re: I bought a Switch from Nintendo and they threatened me with legal action

#372

Some will point out (and some have!) that I could have quite easily saved myself a lot of time, hassle, and lost earnings at this point by just quietly holding on to the extra Switch and saying nothing to Nintendo about it. It certainly would have saved me a lot of stress, but it was morally not something I’d ever consider. That's his mistake right there. He was under no moral obligation to fix Nintendo's mistake for…

> He was under no moral obligation to fix Nintendo's mistake for them. I'm not convinced this is true (well it may be true morally but I don't think it's true legally). IIRC duplicate shipments are not considered Unsolicited Goods and in the UK you are legally required to inform the sender and return them if the sender requests. Edit: This article[0] seems to suggest the same, but the Citizen's Advice link is broken.…

Who is responsible for the cost of returning the goods?

Re: I bought a Switch from Nintendo and they threatened me with legal action

#374
post #355
post #77

Earlier quoted context omitted.

I live in France and in the working hours of the delivery guys I'm at work in a different city. I ordered a number of things to my personal address, and the story is typically like: "package delivered" with some strange message from the delivery guy where to find it, or no message at all. Out of the last 3 things I ordered, 2 didn't get to me (I made a claim on Amazon and they reimbursed me, no questions asked - at l…

Also being in France, I find that the most reliable and practical way to get something shipped is to use a "point relai" (when delivery at work is out of the picture because of company policies). Delivery services generally know better how to find them and deal with them, since other people use them too. When your package is damaged, some will even offer to add a note to your delivery, without you asking, in case the…

Yes I'm trying to use point relais right now whenever possible. However oftentimes Amazon says to me that the items I want to buy can't be delivered to point relais (probably there are restrictions on size and type of products).

Re: I bought a Switch from Nintendo and they threatened me with legal action

#376
post #77

Earlier quoted context omitted.

This is SOO true. I ordered some circuit boards from Seeedstudio (good and cheap board fab, btw). I paid extra for DHL to get them quicker. I submitted my boards to Seeed (Shenzhen) October 10. On Oct 16, said they were shipped to DHL. Awesome. Told DHL via their webapp and text messaging that "I do not need signature. Drop at doorstep". 10 boards were a whopping $5. Guaranteed delivery by 19'th, cause thats what I p…

I live in France and in the working hours of the delivery guys I'm at work in a different city. I ordered a number of things to my personal address, and the story is typically like: "package delivered" with some strange message from the delivery guy where to find it, or no message at all. Out of the last 3 things I ordered, 2 didn't get to me (I made a claim on Amazon and they reimbursed me, no questions asked - at l…

Bienvenue à Colis Privé.

This shitty company is the worst delivery one I know but for some reason Amazon France uses it to deliver to me (west of Paris).

I either get a "we were there" note when I was home, or nothing.

I complained to Amazon but it is maybe time to get it to social keyword with a #DropThatShittyCompany or something.

Re: I bought a Switch from Nintendo and they threatened me with legal action

#377

Earlier quoted context omitted.

> But I also have a DHL driver doing the opposite: you stay at home all day and nobody rings; then you notice that the parcel is marked as delivered on the website. What? You get outside and you see the parcel was thrown in your yard over the wall/fence/portal. You go back to DHL website and you download the receipt, to discover a beautiful fake signature of yours forged by the driver. IN cases like that, I would hav…

I wouldn't think twice. I would absolutely do that. Why? While in school I was working as a delivery driver and never resorted to shit like that. And we were not only pressed for time. We were paid by delivered parcel. Nothing else counted. And we had to deliver the packets that were not successfully delivered to the central logistics station by 6pm. So if we didn't perform we were f..ed.

> While in school I was working as a delivery driver and never resorted to shit like that.

How long ago was that? Maybe the service has gotten worse because the pay/reward system has gotten worse.

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