91–100 of 150 posts
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That should be a minimal number of cases, reduced further by having a big clear one click unsubscribe option. It always amazes me the business that make unsubscribing difficult. That is the real way to get placed in spam.
Does anyone trust the unsubscribe link in apparent spam, though?
That is not problem of Mailchimp, it's problem of culture and "best practices". It's really annoying and it became annoying long before this change. I receive lots of such emails not only from Mailchimp. At least Mailchimp has one-click unsubscribing, most custom-built mailing list systems don't have it, requiring to log in or just not working. The problem with Mailchimp is: - Spam filters work mediocre, despite AI h…
> most custom-built mailing list systems don't have it, requiring to log in or just not working Does this violate CAN-SPAM? https://www.ftc.gov/tips-advice/business-center/guidance/can... > You can’t ... make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request
-- my former boss
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Blacklisting would be pretty irresponsible, greylisting maybe.
On my servers, they are already greylisted (almost everyone is, by default). Greylisting works very well against most spammers, hijacked PCs, etc. (I use "spamd" [0] from OpenBSD, which also makes blacklisting very easy, FWIW). In MailChimp's case, the only thing that greylisting would accomplish is delaying the amount of time I wait to get their spam^We-mails. [0]: https://man.openbsd.org/spamd.8
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New domains are cheap. You don't spam from mybiz.com You spam from mybizmail.com, mybizmarketing.com, mybizoffers.com, etc.
Is that really the problem though? Most of the junk that makes it into my mailbox are from real businesses that probably stands to go bankrupt if they had to change their domain name. But they all have to spam because that's what the market does now to win.
They don't all do it, but many do.
And if they burn their main domain, it's an easy option.
From MailChimp's second post[1]: > More and more business owners are bringing up double opt-in. What they’ve been saying is that double opt-in is not an easy journey for their customers. Some go so far as to say that double opt-in is “broken.” I would go so far as to say if customers cannot be bothered clicking one confirmation link in an email, they didn't really care about your newsletters. [1] https://blog.mailchi…
If it isn't confirmed opt-in, it's also possible your subscribers didn't even sign themselves up. Side note: Anyone who calls it double opt-in has a whiff of 'spammer' to them even if they're not. Confirmed opt-in is a more accurate term as without that confirmation click in the initial email, there's a chance the subscriber didn't sign themself up. There are quite a few 'email bomb' services that will sign a target…
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Yup, the "Spam" button is a true signal. A company I worked for had problems with the number of times people hit 'spam' on the emails (not even a newsletter, but transactional emails), and AWS SimpleEmailService put us on probation. I got to write a worker task that would consume the queue of "someone marked you as spam" from SES and remove them from our email list.
Forgive the naivety, can you explain a little? From what I understand from this: You sent emails from AWS to subscribers. Some recipients hit the spam button in Gmail. You received a message for every email that had been flagged as spam, including the recipient details. Is that correct? What exactly happens when I hit the spam button in Gmail?
See this: https://lifehacker.com/5319723/gmail-offers-to-automatically...
Is this going to affect MailChimp's deliverability? It seems like it would, my understanding is the reason most relays and blacklists are so lenient with MailChimp is exactly because of their double opt-in policy. Looks like they're ultimately throwing their long-term business under the bus for a short burst of extra cash.
Absolutely it will. If you use MailChimp and care about deliverability, I would recommend you begin looking at alternatives (if you haven't already).
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Facebook themselves require you to log in to unsubscribe from emails. If you've disabled or deleted your account, you still get spammed daily, and there's quite literally zero way to unsubscribe.
If you’re on Gmail, you should mark it as spam, that’s what it is. You’ll also end up blocking that address. If you run your own email server, black hole the Facebook.com domain.
What reliable service should one use then? MailChimp is still pretty much the go-to option for me
SendGrid for transactional email, https://myemma.com/ for newsletters (although I don't think Emma do double-opt-in by default).
I've been recommending Postmark for transactional email and one of the others for newsletters.