>"Officials at the Metropolitan Transportation Authority acknowledged that the schedules were not being met, and they blamed overcrowding for the shortfall."
No, the overcrowding is the effect of the MTA not addressing massive increases in ridership over an almost 20 year period. The MTA likes to pretend publicly that the ridership boom came out of nowhere and blindsided everyone. However the increase in ridership has been occurring and been every since 1998.
"Between 1975and 1998, New York City subway ridership hovered between about 900 million and 1 billion riders annually. The net change between the annual ridership in 1975 and 1997 was about 100 million, an average increase of just over 4 million per year. However, 1997 was a turning point for the relatively stagnant ridership growth experienced by New York City’s subway system. In 1998,just after the introduction of the MetroCard, over 137 million more rides were taken than the year before. The boom continued for the next two years, during which time another 181 million rides had been added to the annual total. Over the next 15 years, the system continued to increase its ridership totals at an average of 25 million more rides per year. In 2015, subway rides totaled more than 1.7 billion."[1]
To make the current situation with chronically late trains worse there is no way to know when the next train is coming until you have paid for a fare and are standing down on the platform. Little good it does you then to find out that next train is not for 12 or 15 minutes.
The MTA could have put the electronic arrival boards up on the street level by the train entrance so that people could make an alternate choice such as to use a Citibike, taxi, bus or even just walk instead. The MTA decided to reserve that space to sell advertising however. Despite their press release you will not find the next arrival times on any of these. See:
http://www.mta.info/news/2012/03/29/digital-urban-panels-deb...
[1] https://wagner.nyu.edu/files/faculty/publications/State%20of...