Earlier quoted context omitted.
> So, pardon in advance for the vulgar language, but why the fuck is this OK? From any company? I dunno, why wouldn't it be okay? I interact with a lot of companies on a day-to-day basis; big ones (Facebook, Google), small ones (the corner shop I bought an energy drink at on my way to work), and everything in between. Offhand I'd say that none of them have a legal expectation to work in my best interest, nor would I…
>Or do you think there's something special about this particular product that makes it different than every other good or service in the economy? The difference is that we have drawn a line beyond which that company cannot operate by passing a law that bans certain practices, and the CFPB is alleging Navient violated that law.
Navient may well have such a duty. :)