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Amazon's Tepid Response to Counterfeiters Frustrates Sellers

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Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#291
post #273

Earlier quoted context omitted.

Not exactly accurate. There is eBay that is a big player and allows anyone to distribute products. These days 90% of sales are done by professional in fix price format (not an auction). eBay has a proper reputation system, sellers are clearly identifiable and so is the location of the product. Amazon doesn't do any of that on purpose.

Well sure, but AFAIK eBay doesn't do fulfillment so there's no possible issue of commingling, etc.

Amazon doesn't do fulfilment either.

Or well, sometimes they do, sometimes they don't. It's impossible to figure out where a product will come from.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#292

Earlier quoted context omitted.

Amazon isn't going to take this seriously until a major company gets burned and the FBI gets involved. Then Amazon will experience what every other company does that gets burned for selling counterfeit goods... the FBI will raid their warehouse and hold all the inventory as evidence until they complete their investigation. Like you said, Amazon doesn't seem concerned that they're selling counterfeit goods -- probably…

There is probably a calculation that the feds will be reticent to do that to an Amazon warehouse as they're generally major employers in the areas they're built in.

That's why this is done by the Feds rather than local cops. They don't have to care about local employment.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#293
post #94

Earlier quoted context omitted.

Wait... So Amazon removed legitimate reviews from people who bought the product being sold on the page being reviewed because the product being sold is sometimes counterfeit ? How are other people attempting to purchase that item from that page supposed to learn that the item may sometimes be counterfeit and act in a rational way or with a correct risk assessment when valid data is being expunged without any other ch…

The valid 1 Star reviews should stay ! but those should be reviews of amazon, not reviews of the book.

They are reviews of the purchase, which includes both the product, the mechanism of purchase, and everything else involved in the purchase.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#294

Earlier quoted context omitted.

The valid 1 Star reviews should stay ! but those should be reviews of amazon, not reviews of the book.

One star reviews damning our book should stay, lowering the overall book review? How is that not blaming the victim? We're not the counterfeiters.

I never indicated that anyone should be "blamed" here. People purchased something, then reviewed that purchase after it was completed. They are not just reviewing the book, the book's contents, or your work in publishing it. They are reviewing the entire purchase, which includes the transaction where they bought something, and got something.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#295

Earlier quoted context omitted.

Manufacturers selling direct via ecommerce is a very new phenomenon (last 10 years). Before Amazon, there was an entrenched network of distributors and exclusive contracts in both directions of the supply chain. Amazon has busted this wide open. It is important to understand that FBA largely pushes the administration and supply chain overhead down to small time individual resellers, utilizing their willingness to do…

Not exactly accurate. There is eBay that is a big player and allows anyone to distribute products. These days 90% of sales are done by professional in fix price format (not an auction). eBay has a proper reputation system, sellers are clearly identifiable and so is the location of the product. Amazon doesn't do any of that on purpose.

[deleted]

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#296
post #273

Earlier quoted context omitted.

Well sure, but AFAIK eBay doesn't do fulfillment so there's no possible issue of commingling, etc.

Amazon doesn't do fulfilment either. Or well, sometimes they do, sometimes they don't. It's impossible to figure out where a product will come from.

[deleted]

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#297

Earlier quoted context omitted.

Manufacturers selling direct via ecommerce is a very new phenomenon (last 10 years). Before Amazon, there was an entrenched network of distributors and exclusive contracts in both directions of the supply chain. Amazon has busted this wide open. It is important to understand that FBA largely pushes the administration and supply chain overhead down to small time individual resellers, utilizing their willingness to do…

Not exactly accurate. There is eBay that is a big player and allows anyone to distribute products. These days 90% of sales are done by professional in fix price format (not an auction). eBay has a proper reputation system, sellers are clearly identifiable and so is the location of the product. Amazon doesn't do any of that on purpose.

eBay and Amazon have very little in common in terms of how they area organized. Amazon's "customer facing database" is SKU-based. eBay's "customer facing database" is seller-based. Two completely different worlds.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#298

It's worst than that. As someone already pointed out, buying software on Amazon is down-right dangerous. And Amazon does not care. Yet, beyond that, counterfeits and scams are rampant on the platform. Scammers take advantage of genuine seller's good rank, insert themselves at lower prices, destroy the genuine seller's revenue stream and deliver cheap knock-offs or even dangerous products to unsuspecting buyers. And p…

>> And past that, Amazon does something really crazy. They allow anyone to leave reviews on any product, whether they purchased the product or not. ... And so, what happens is that there are scammers using fake bad reviews as weapons of war to knock good sellers down in ranking and capture what would have been their sales.

How does leaving a bad review for a product have any effect at all on the ranking of a seller? Reviews for a product are wholly unrelated to seller reviews.

You are allowed to leave feedback (including a star ranking) for sellers, but that option is only available from the summary page of your actual order, i.e., it is not possible to rank/review a seller without having purchased from them.

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#299
post #259

Earlier quoted context omitted.

But they already have to pay welfare for those people, right? Or is Amazon bringing new low income residents?

Exactly. It's $10/hr less that has to be covered than before. Plus the ware house drives local commercial traffic, workers have to eat, etc.

So they weren't eating before?

Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers

#300

Earlier quoted context omitted.

Makes me wonder if political deals to bring in military-industrial complex jobs at military bases and arms manufacturing plants and the like are any better. They at least provide better compensation to the workers, right?

Towns like to attract military bases because they bring in a large population that is employed requires no loca services (since it's handled by the armed forces), usually well behaved which spends its income locally. Bases also bring 100s of civilian jobs and support local businesses.

Military bases also pay no local taxes so they don't increase their tax revenue.
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