21–30 of 354 posts
That's quite a first sentence. I always felt that cases are expected and the design is based on letting the user decide what the case will be like.
Thinking about, idea doesn't sound too bad.
If Google won't repair a manufacturing defect, consider a chargeback (assuming you bought it from Google). Services like American Express have purchase protection, but the limits I believe won't be enough to cover the Pixel. If you were sold a lemon and Google won't hash it out, go ahead and let the card company fight that battle for you. If enough people start doing this, you can bet Google will double down on custo…
Waiting to see when this crops up here, and how it'll fly considering Consumer Rights [0]. It falls into minor, so Google will have to: * free repair, (with a repair notice describing the fault) * replacement (must be the same condition as the purchase, so no second hand!) * refund (the same amount you have already paid, provided in the same form as your original payment.) And of course, the kicker: > You are entitle…
Waiting to see when this crops up here, and how it'll fly considering Consumer Rights [0]. It falls into minor, so Google will have to: * free repair, (with a repair notice describing the fault) * replacement (must be the same condition as the purchase, so no second hand!) * refund (the same amount you have already paid, provided in the same form as your original payment.) And of course, the kicker: > You are entitle…
You probably could mention where "here" is.
Waiting to see when this crops up here, and how it'll fly considering Consumer Rights [0]. It falls into minor, so Google will have to: * free repair, (with a repair notice describing the fault) * replacement (must be the same condition as the purchase, so no second hand!) * refund (the same amount you have already paid, provided in the same form as your original payment.) And of course, the kicker: > You are entitle…
You probably could mention where "here" is.
That's quite a first sentence. I always felt that cases are expected and the design is based on letting the user decide what the case will be like.
I am in the same camp as him actually. I dislike using a case and prefer to use the phone as it was (afaik) intended to be used. Cases change the weight and feel of the device. I also would like to add that in all my years of smartphone usage (probably about 4 years, quite late adopter) I never broke my phone or screen.
A simple plastic screen protector might be, but those always get bubbles.
And as long as their consumer facing products were things like free webapps, they could get away with it.
...but if they want to sell a premium-priced handset, they can't get away with it. It's a USD$750 phone, come on. Telling the user that it's probably just a non-existent screen protector?
And now, after the PR shitstorm for reaching HN's frontpage, all will be solved in a couple hours...
If Google won't repair a manufacturing defect, consider a chargeback (assuming you bought it from Google). Services like American Express have purchase protection, but the limits I believe won't be enough to cover the Pixel. If you were sold a lemon and Google won't hash it out, go ahead and let the card company fight that battle for you. If enough people start doing this, you can bet Google will double down on custo…
Initiating a chargeback is tantamount to terminating your Google Account at a random time in the future when they find in your favor.