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Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

wsj.com

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Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#191

Post by _asummers »

grkvlt wrote: post #140
PaulRobinson wrote: post #14

[drip, drip, drip, drip, drip…] They have spent a huge amount of money on marketing this phone. I wrote a week or so back it could be the end of Samsung and people told me I was an idiot - they make so many other things, their spread is so broad, they can just produce the next phone and move on. This has done untold damage to their brand in the eyes of the average consumer and has wasted so much money, I think they a…

> This has done untold damage to their brand in the eyes of the average consumer You'd be surprised about how much of the general public even knows that there is a type of Samsung phone that can spontaneously combust, and the proportion of those people that care and will continue to remember that fact when they are looking for a new phone is also going to be quite small. I have had to explain the story to friends who…

Your last paragraph contradicts your overall point. To me, that reads like your friends associated it with the entire brand, not that they were unaware of the exploding phones. That's worse for Samsung.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#192

Post by happyslobro »

UnoriginalGuy wrote: post #182
happyslobro wrote: post #171

The recall notice only seems to apply to people who bought the phone in America. If you change the "us" in the url of the official notice to something else, like "ca", you get a 404. http://www.samsung.com/us/note7recall/ Is this recall only available in the US? Is the rest of the world basically screwed, unless their own governments put some pressure on Samsung? From the FAQ: > 4. I participated in the U.S. Note7 Ex…

I'm not sure what you think that proves. A US URL works for the US and talks about the US? Surprising? Other countries are doing recalls too, and have pages talking about it. Here is the Taiwan URL: http://www.samsung.com/tw/news/product/galaxy-note7-announce... Here is the Canadian URL: http://www.samsung.com/ca/note7exchange/ Here is the Australian URL: http://www.samsung.com/au/galaxynote7-notice/ Here is the Chin…

I see that you found the same outdated notice as me, when I googled: it refers to an exchange program, not a recall. Check out this foot-in-mouth quote:

> Canadian Note7 Software Update showcases Note7 device is safe for use.

At this point, I think that it is most likely that there will eventually be a global recall (how could there not be? that would be madness) but they just haven't gotten around to updating all of the other countries. Recalls are complex, I guess. But they should at least shut down the exchange program ASAP, that's just a waste of time at this point.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#193

Post by amyjess »

mgiannopoulos wrote: post #174
Merad wrote: post #170

I am the only one who thinks this is an extraordinary step? Does this mean that they've identified the problem and believe that it's beyond repair? Or do they think that the Note 7 name has been so tarnished now that they just want to kill it? It's especially surprising because most people who have the phone seem to love it, aside from, y'know, the risk of spontaneous combustion.

Probably the second. After even replacement devices are having issues, the brand damage can not continue further. They'll come out in 3 months with a "Note 8" and a new chance...

They might not even use the Note name next time, it's been so badly damaged.

Maybe they'll revive the "Galaxy Mega" branding. Or maybe they'll come up with something new.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#194

Post by efvxcgci »

metafunctor wrote: post #88

The subject says it all, but am I the only one who isn't a subscriber of the Wall Street Journal? Is there no free source on the Internet for this same piece of news? I'm not saying everything should be free. I build paid-for services on the web myself. But how is “To Read the Full Story, Subscribe or Sign In” useful on the Hacker News?

Plus, if you give in and subscribe to the WSJ they go out of their way to make it difficult to unsubscribe, requiring users to call in by phone and be subjected to a sales pitch just to cancel the recurring charges. It's a very scummy retention tactic.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#195

Post by kqr »

taneq wrote: post #187
josh2600 wrote: post #138

Earlier quoted context omitted.

Samsung is too much of South Korea's GDP to go bankrupt. For Samsung to fail, the Korean economy would have to also fail, which is possible but unlikely. I think that if you compare Samsung's Note 7 to Nokia's Burning Platform, the prospects for Samsung are significantly better (Nokia not only destroyed the value of 100% of their inventory but also all of their future inventory until the OS changeover happened; Samsu…

Isn't that backwards? (ie. if Samsung failed, South Korea's economy would take a massive hit?) I think this will hurt Samsung significantly but not fatally. They'll come back with a nice fancy new phone (although they may not re-use the Note moniker) and they'll price it at barely above break-even to encourage people to give them another chance, and people will love them again.

Countries can do this funny thing called "print money" to save failing businesses. Sure, that's bad for the economy too, but potentially better than the alternative.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#196

Post by XorNot »

dingo_bat wrote: post #157
gonzo41 wrote: post #96

Samsung - I want a slightly thicker phone, Square edges and a big battery that i can change out. Do this and im yours for life

They already did that with the s7 and edge. It's a bit thicker than s6 and the battery is humongous.

Yeah but the S7 doesn't have a swappable battery.

I pretty much never charge my S4 these days. I have an external battery charger at home, a charger at work, and 3 batteries. It takes about 30 seconds to swap in a new one and then my phone is at full power instantly.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#197

Post by e40 »

dingo_bat wrote: post #157
gonzo41 wrote: post #96

Samsung - I want a slightly thicker phone, Square edges and a big battery that i can change out. Do this and im yours for life

They already did that with the s7 and edge. It's a bit thicker than s6 and the battery is humongous.

The s7 does not have a user-removable battery.

http://www.samsung.com/uk/support/skp/faq/1102126

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#198

Post by amyjess »

danso wrote: post #10
kenny_r wrote: post #6

Earlier quoted context omitted.

FYI: HN has a recent feature where there's a link labeled "web" under the article link, which brings you to a web search. Clicking the first result will bypass the paywall.

In other threads (as of yesterday), people claimed that this wasn't working for them. Still works for me, though.

Sometimes it works for me, sometimes it doesn't.

WSJ should not be classified as having an easily-bypassable paywall.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#199

Post by andrewla »

gman83 wrote: post #144
metafunctor wrote: post #102

Earlier quoted context omitted.

OK. So it's the old "Google for the URL or title" and you may get the content thing. Am I the only one who thinks this sucks? If so, I will bite my lip and shut up. I believe in the open Internet. I don't even run an ad blocker for sites that aren't complete assholes with their ads. But this is just stupid.

It's the newspaper themselves who bypass their own firewall when you come from google. They can easily disable it if they want to.

They have to be very careful -- Google's guidelines are very strict about content that they index. If you display different content to a user than the content that Google has indexed, that will cause Google to drop the page from their index, and may affect the overall quality rating for your site in Google's index.

Nobody really wants to cross them here; if you want your content indexed and displayed in search results, you have to show the full content to users inbound from search result pages.

Re: Samsung to Permanently Discontinue Galaxy Note 7 Smartphone

#200

Post by Nursie »

amyjess wrote: post #190
Nursie wrote: post #90

Earlier quoted context omitted.

So they have a massively diversified business that faces many risks, just as others in those sectors do, but which is generally doing pretty well. One phone will not kill this. Having just bought a new Samsung washing machine, the story that they are exploding seems to have passed me by. I'm not a fanboi - I'm typing this on a Nexus 6 and considering another motorola next - I just think that saying this might be fata…

> Having just bought a new Samsung washing machine, the story that they are exploding seems to have passed me by. This was on the local news where I live: http://www.wfaa.com/news/samsung-washing-machine-explodes-in...

Ah Plano, I spent a large chunk of 2005 there, working for a now-defunct credit-card systems software house...
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