Apple Has Removed Dash from the App Store • Hacker News Board

Re: Apple Has Removed Dash from the App Store

#321

Post by oldmanjay » Thu, Oct 06, 2016, 2:01 AM UTC

serge2k wrote: post #87

coldtea wrote: post #49

Earlier quoted context omitted.

> The 'you dont have to use it' comment is moot -- iOS accounts for millions upon millions of people; you generally need to use it. No, you don't need to use it. You want to use it, and you want to make money using it -- which is a different thing, and this is what Apple charges for: having built a platform/market with millions upon millions of people in it.

Forcing you to adopt horrible customer experiences to get around a 30% tax is pretty nasty.

Strong desire is not force, even when it's really really really really really really strong. No number of attempts at this redefinition will succeed.

Re: Apple Has Removed Dash from the App Store

#322

Post by brazzledazzle » Thu, Oct 06, 2016, 2:10 AM UTC

joemi wrote: post #240

henji76 wrote: post #209

Earlier quoted context omitted.

For seller accounts, Amazon provides tons of indicators that let you know you are about to be shut down. After being shut down, you can fix the problem, prove that you fixed it and they may let you sell again on their platform. You should never be faced to a wall, unless you know you cheated the system someway.

That's not quite right. I've been selling on Amazon for 6+ years and have lost selling privileges a few times (every time due to an issue with our order management software). Sometimes dealing with it was as you described. But I can state factually that they don't always indicate that you're about to be shut down, nor do they always make it remotely easy to get back on or even figure out why you were shut down. For i…

Based on your side of the story it sounds pretty shady. Total speculation: maybe someone got a ticket assigned to them and slacked off, closing it over and over with a canned response. A rep can probably watch a lot of YouTube if they do that to most of their tickets. Then when you'd reopened it by replying enough times to make them worried about their manager noticing they fixed it quietly and closed it. Asking why it took so long spooked them bad enough to threaten you for asking questions about their service/response which I imagine is prohibited unless the customer is being hostile.

Re: Apple Has Removed Dash from the App Store

#323

Post by dav- » Thu, Oct 06, 2016, 2:15 AM UTC

On a positive note, this post introduced me to Dash and I have purchased the MacOS app directly through the developer.

And I'm sure I am not the only one :)

Re: Apple Has Removed Dash from the App Store

#324

Post by madeofpalk » Thu, Oct 06, 2016, 2:20 AM UTC

fattire wrote: post #253

joemi wrote: post #241

Earlier quoted context omitted.

For what it's worth, both Amazon and Google can be the same way. (I've had to deal with such from both of them before.) That said, it's not always that way with them, and I suspect Apple is similar. We always hear about the rough encounters, but few people write about "I just had this issue, and it got cleared up immediately. The end."

You have other means to distribute your app w/Android, including self-distribution. It's an uphill climb to be sure, but there are apps who do that. Correct me if I'm wrong, but iOS doesn't offer that opportunity as sideloading and non-Apple markets are not possible unless you jailbreak your device

Depends how to define 'Sideloading'.

With a free Apple developer account you can build an app via Xcode onto your device. These will only be signed for 90 days, but it's something.

Re: Apple Has Removed Dash from the App Store

#325

Post by brazzledazzle » Thu, Oct 06, 2016, 2:25 AM UTC

JadeNB wrote: post #232

wlesieutre wrote: post #65

Earlier quoted context omitted.

I have known several people who were otherwise pretty competent computer users but would download a DMG, mount it, and run the app from the disk image every time. There's a reason so many downloads include a custom background image with a big "DRAG ME TO THE APPLICATIONS FOLDER" message and an arrow pointed to a /Applications alias. This is such a common use case that I don't understand why Apple didn't just make a "…

> I have known several people who were otherwise pretty competent computer users but would download a DMG, mount it, and run the app from the disk image every time. Is there anything particularly wrong with doing this? I know that it's not the typical use scenario, but it doesn't seem like it causes any problems, and it's dead easy even for people for whom the correct procedure is hard.

If they leave it in their Downloads directory and clean it out without realizing what that really means that could be a problem.

Re: Apple Has Removed Dash from the App Store

#326

Post by joemi » Thu, Oct 06, 2016, 2:26 AM UTC

fattire wrote: post #253

joemi wrote: post #241

Earlier quoted context omitted.

For what it's worth, both Amazon and Google can be the same way. (I've had to deal with such from both of them before.) That said, it's not always that way with them, and I suspect Apple is similar. We always hear about the rough encounters, but few people write about "I just had this issue, and it got cleared up immediately. The end."

You have other means to distribute your app w/Android, including self-distribution. It's an uphill climb to be sure, but there are apps who do that. Correct me if I'm wrong, but iOS doesn't offer that opportunity as sideloading and non-Apple markets are not possible unless you jailbreak your device

To clarify, I didn't mean pulling the app, or anything app-related at all. I just meant Amazon and Google both can have such Kafka-esque "you're not allowed to appeal" responses to issues. I've personally experienced it with Amazon, and have read about it with Google.

Re: Apple Has Removed Dash from the App Store

#327

Post by Kadin » Thu, Oct 06, 2016, 2:26 AM UTC

oldmanjay wrote: post #308

KirinDave wrote: post #281

Earlier quoted context omitted.

It is not the case that all developers have easy access to abundant income. It is at least as wrong to assume that is true as to assume that they are living hand to mouth.

It is fairly easy to assume that there are other routes to food than publishing apps in Apple's App Store. No one is guaranteed abundant income in general, never mind via some third-party business.

If a particular practice is acceptable for Apple, then it is presumptively okay for other software companies to do, too. And conversely, if everyone in the market for software-development labor wouldn't be allowed to do something, we shouldn't allow Apple to do it, either.

If a particular bit of conduct would be a poor idea if everyone were to do it, that's a pretty good idea it shouldn't be allowed at all.

Re: Apple Has Removed Dash from the App Store

#328

Post by brazzledazzle » Thu, Oct 06, 2016, 2:28 AM UTC

Sidnicious wrote: post #36

Sidnicious wrote: post #24

Earlier quoted context omitted.

No standard update mechanism, no standard uninstall mechanism, and going from "I have this .dmg/.zip file in my downloads folder" to "I'm running this app from my Applications folder and don't have any leftovers in my downloads folder" is several non-obvious steps. .app bundles are great, just not a complete solution.

I'd love a to be able to download a single file representing an app, double-click to install it (it doesn't matter where it lives on disk, as long as it's predictable) and then have the system facilitate sandboxing, permissions, and one-click updates and removals. Just like the App Store, but without the App Store.

I believe you can sandbox an app outside of the app store. I believe Office 2016 does this but I'm not 100% sure.

Re: Apple Has Removed Dash from the App Store

#329

Post by Guest98123 » Thu, Oct 06, 2016, 2:31 AM UTC

rimantas wrote: post #66

izacus wrote: post #41

The thing the pisses me of about these cases is this: "I called them again and they said they can’t provide more information." They terminate your account and then they even refuse to tell you why. A basic human thing, a chance to fix the issue, but no. Go f* yourself from Apple and that's it.

Try contacting Google about anything.

When I use AdSense e-mail support, I get personal replies in less than 24 hours.

Re: Apple Has Removed Dash from the App Store

#330

Post by brazzledazzle » Thu, Oct 06, 2016, 2:32 AM UTC

zaphar wrote: post #126

koolba wrote: post #5

Having seen the internals of many an application that deals with both "human" and "group" accounts, I'm not surprised that something like this would cause an issue. Unless things are designed from the ground up to support it (which they never are), those types of migrations always have a bunch of edge cases that aren't properly handled. Sure it sucks but the real test of whether Apple gives a rats behind is if they f…

I'm trying to imagine the sort of system where a migration from "human" to "group" accounts results in a flag for fraud on that account. It's giving me nightmares. Surely they are more competent than the code/architecture I'm imagining it would take. I'm going to hypothesize that this isn't a technology glitch. It seems more likely that the move triggered a look at his account by some human who for reasons that are u…

>Surely they are more competent than the code/architecture I'm imagining it would take.

Try dealing with Apple's joke of a bug tracker. Their backend systems don't exactly get the same smooth experience their consumer products get.