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Apple Has Removed Dash from the App Store

blog.kapeli.com

121–130 of 483 posts

Re: Apple Has Removed Dash from the App Store

#121

Even though It might be a simple error on Apple's end, this is both morally and economically unacceptable. As long as it is not a top-high critical issue with the account or the application, a considerable time should be given to developer to solve the issue. They can even freeze the money that goes to developer until the issue resolved, but cutting the app from the market and failing on both app users and the develo…

So fraudulent behavior doesn't fit under that?

Re: Apple Has Removed Dash from the App Store

#122

Earlier quoted context omitted.

They can't give you advanced notice for "fraud" though. If your app actually commits fraud it's got to go right away to limit the amount of fraud you commit. They at least think some kind of fraud was happening, correctly or not.

No, they still could. The message could say: “We have received X complaints of fraud for your app, "Totally Not a Scam Lite", and it will be removed in 2 days unless you contact us immediately at number >. In addition, if this is found to be true, any sales of your app will be refunded and not credited to your developer account.”.

Sure, they could, but it doesn't make business sense. This scheme might even cause a class action lawsuit from the people who bought it AFTER they knew it was fraud but BEFORE they removed it. Refunds very likely cost money in the form of credit card transaction fees and wages (people doing the refunding as well as CS fielding calls for two days).

Re: Apple Has Removed Dash from the App Store

#123

Earlier quoted context omitted.

Not allowing third party stores in the Store is a security feature because they can install APKs that have not passed through Google's security scanner. Google does not prohibit you from installing third party stores. Also, how are they using their dominance for search and browsers to do something? I can install Firefox on Android, I cannot install Firefox on iOS. I can do "Hey, Cortana" if I install Cortana on my An…

>> The EU thinks that they can post-facto change the law to effect Irish companies. This is illegal and immoral. You are severely misinformed. Ireland broke rules it agreed to under treaty in order to join the single market that have been enforced for decades, often regarding EU based companies. State aid is defined as giving advantages to one company but not others, thereby distorting competitive markets. Ireland is…

Why is the EU going after Google if Ireland is the one that broke an agreement? Usually we go after the entity that did something wrong.

Re: Apple Has Removed Dash from the App Store

#124
post #10

Earlier quoted context omitted.

And having lived through that, and now lived through the walled garden/App Store experience, I'll say with confidence the old way was better.

Better for you maybe, but not better for the average user who ended up with malware infecting their systems left and right because they weren't technical enough to avoid it.

Exactly. I have personally been on the receiving end of plenty of phone calls from users who had no idea they couldn't necessarily trust an application downloaded from a 3rd party site. "But it's the same application!" Sure it is, but who knows what else you're getting, even if it's as 'benign' as shitty toolbars. Has no one ever seen a parent/grandparents nightmare of toolbar hell in a browser window?

Re: Apple Has Removed Dash from the App Store

#125
post #102

I wonder if Apple knows how many developers use Dash. They probably don't realize what a high-profile faux pas they're making.

This is the first time I've heard of this (not a mac user but am a developer). At least as this is software for developers, I reckon most won't mind buying it outside the appstore, it sounds really useful.

I used to have Dash when it was still free and in beta, but had some use hiccups (was on an older machine) and recently considered getting a license for it and getting the iOS versions as well... So now I have a problem, because my main point was not the Mac version (I could even use the emacs compatible package to browse Dash documentation) but iOS, and that can't be maintained.

Re: Apple Has Removed Dash from the App Store

#126
post #5

Having seen the internals of many an application that deals with both "human" and "group" accounts, I'm not surprised that something like this would cause an issue. Unless things are designed from the ground up to support it (which they never are), those types of migrations always have a bunch of edge cases that aren't properly handled. Sure it sucks but the real test of whether Apple gives a rats behind is if they f…

I'm trying to imagine the sort of system where a migration from "human" to "group" accounts results in a flag for fraud on that account. It's giving me nightmares. Surely they are more competent than the code/architecture I'm imagining it would take.

I'm going to hypothesize that this isn't a technology glitch. It seems more likely that the move triggered a look at his account by some human who for reasons that are unknown to us decided his account looked fishy.

Re: Apple Has Removed Dash from the App Store

#127
post #58
post #41

The thing the pisses me of about these cases is this: "I called them again and they said they can’t provide more information." They terminate your account and then they even refuse to tell you why. A basic human thing, a chance to fix the issue, but no. Go f* yourself from Apple and that's it.

Or it could just mean that the person they talked to couldn't see any other information beyond what had already been communicated to the developer (terminated for fraudulent activity). Assuming this was human error on the part of Apple this would make sense, because there was no actual fraudulent activity and so no info would be available beyond the fact that someone flagged the account as such.

So instead of fobbing him off they should have said "sorry, on the help desk we can't see that information, I'm escalating this issue to X who will contact you with more information in Y days"

Re: Apple Has Removed Dash from the App Store

#129
Apple is choosing to only support a few cryptocurrencies and hasn't given any criteria for their choices. This is all people want, Apple--reasoning! The sting from incidences like these, at least for me, comes mostly from the information scarcity that proceeds them.

Unfortunately, it seems, the writing truly was on the wall once Dash had to be removed from Jaxx Wallet.

I'm not even a Dash user, but choice in such a new space is important.

Re: Apple Has Removed Dash from the App Store

#130
post #102

I wonder if Apple knows how many developers use Dash. They probably don't realize what a high-profile faux pas they're making.

This is the first time I've heard of this (not a mac user but am a developer). At least as this is software for developers, I reckon most won't mind buying it outside the appstore, it sounds really useful.

A plug for it: I love Dash. I was on the fence for a while ("I'm not more than a terminal window away from 'man foo'; why pay for it?") but now I love having a common interface to lots of the docs I use. It also integrates nicely with common editors, so a single key combo in Emacs pops open a Dash window for the thing I was looking at. Yeah, I know Emacs has that built-in, but Dash in a separate window on a separate screen is still more pleasant to use and look at.
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