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“Sonicwall products are not returnable”

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Re: “Sonicwall products are not returnable”

#61

Post by mindslight »

smsm42 wrote: post #42
grahamburger wrote: post #29

Earlier quoted context omitted.

Using your credit card for everything is a great way to find yourself deeply in debt. It's (intentionally!) easy to overspend when using a credit card, and end up carrying a balance. Also many people (like me) don't have good enough credit to get a fancy-pants 2% back credit card. I personally use a Simple card for spending and only transfer spending money to it weekly - helps keep spending in check and limits my los…

> Using your credit card for everything is a great way to find yourself deeply in debt. It's (intentionally!) easy to overspend when using a credit card, and end up carrying a balance. The first rule of using credit cards for fun and profit is to never carry a balance. Ever. Now, there is an exception to this rule, on the following conditions (all must apply): 1. You do not pay any interest (yes, possible, many cards…

I don't know if (1) is strictly necessary in the context of (3). But then:

5. You refrain from further transactions with that card, since your grace period is gone and new purchases will immediately accrue interest.

(Although I suppose you could operate in an different paradigm where you make payments as frequently as possible with most all of your spending money, and then new purchases on the card are just effectively taking away from that payment)

Re: “Sonicwall products are not returnable”

#63

Post by db48x »

brianwawok wrote: post #18
pritambaral wrote: post #17

Earlier quoted context omitted.

Why?

Credit card gets stolen - I call bank, they remove charge, and I don't pay until matter is resolved. Debit card gets stolen - All my money is taken out of my bank. I now cannot pay my rent or buy groceries. I tell bank, and they start an investigation. Maybe in 90 days I get my money back. Never ever use a debit online. In fact, don't use in person. Debit cards are fine for ATM to get cash, for anything else use CC.…

Or you could keep multiple accounts, with just what you're going to spend in the next week or two in your child going account, and everything else in savings. You could still lose some money (hopefully to be refunded), by not enough to sink you.

Re: “Sonicwall products are not returnable”

#64

Post by dingaling »

davidu wrote: post #16
lsiunsuex wrote: post #14

Earlier quoted context omitted.

I'm considering this - but I used the boss's debit card so I'm not sure it'll work. Debit cards being "same as cash" in the USA, not sure those terms protect wrongful purchases. But - can't hurt to try.

As an aside, you should never use a debit card online, ever, ever, ever. Candidly, you should never use it for anything other than taking money out of an ATM.

> As an aside, you should never use a debit card online, ever, ever, ever.

For many people in Europe ( including myself ) the only other online option is a bank transfer, which also has the risk of loss of funds if you mistype the target account number[0]

The workaround for only having a debit card is to have it linked to a buffer account that only holds sufficient funds for the planned purchases.

[0] when submitting such a payment my bank kindly notes that they may not be able to reclaim my payment should I make a typo.

Re: “Sonicwall products are not returnable”

#65

Post by dublinben »

gumby wrote: post #41
brianwawok wrote: post #18

Earlier quoted context omitted.

Credit card gets stolen - I call bank, they remove charge, and I don't pay until matter is resolved. Debit card gets stolen - All my money is taken out of my bank. I now cannot pay my rent or buy groceries. I tell bank, and they start an investigation. Maybe in 90 days I get my money back. Never ever use a debit online. In fact, don't use in person. Debit cards are fine for ATM to get cash, for anything else use CC.…

You are so right! In the early days (1960s/1970s), credit card companies welcomed (perhaps even sponsored? I don't remember) the legislated responsibility for risk because it encouraged the uptake of credit cards. Nowadays, of course, almost everyone has a card and almost every merchant needs to take them. So the card cartels were able to shift part of the burden onto the merchants, and in particular the smaller ones…

If you pay your bill on time each month, you'll also never accrue interest. You don't need to waste time sending them a payment every day.

Re: “Sonicwall products are not returnable”

#66

Post by lambenttelos »

I'm not exactly sure why people are so upset about this. It was a mistake made by the customer on a product that could be a security nightmare for somebody else if it was tampered with.

If they didn't have this policy and I was a state sponsored intelligence agency I would be buying, tampering, and returning as many as I could.

Re: “Sonicwall products are not returnable”

#67

Post by djrogers »

brianwawok wrote: post #18
pritambaral wrote: post #17

Earlier quoted context omitted.

Why?

Credit card gets stolen - I call bank, they remove charge, and I don't pay until matter is resolved. Debit card gets stolen - All my money is taken out of my bank. I now cannot pay my rent or buy groceries. I tell bank, and they start an investigation. Maybe in 90 days I get my money back. Never ever use a debit online. In fact, don't use in person. Debit cards are fine for ATM to get cash, for anything else use CC.…

> Debit card gets stolen - All my money is taken out of my bank. I now cannot pay my rent or buy groceries. I tell bank, and they start an investigation. Maybe in 90 days I get my money back.

Not true - if you report fraudulent charges the money must be returned to your account within 10 days until the investigation is concluded according to federal law. Many banks will return the money much immediately as well - if yours doesn't, get a new bank.

Visa and Mastercard, who control 100% of the debit card processing in the US, both have 0-liability policies on debit cards, and as the payment processors, they have required banks to follow suit, and to follow an immediate refund policy on fraud as well.

Re: “Sonicwall products are not returnable”

#68

Post by heisenbit »

consto wrote: post #56
kipdotcom wrote: post #2

Dell EqualLogic™ and EqualLogic-branded products, Dell|EMC, EMC and VCE-branded products, Dell Compellent™ and Compellent-branded products, Dell KACE™ and KACE-branded products, Dell Force10™ and Force10-branded products, PowerVault ML6000 tape libraries, PowerVault DL and DR products, Dell SonicWALL™ and SonicWALL-branded products, Dell Wyse™ and Wyse-branded products, Dell Quest™, Quest™, ScriptLogic™ and VKernel™…

This simply can't be legal in the EU, can it?

In the EU the consumer is protected to a degree. In any case from what I gather we are looking here at a B2B and not B2C transaction. In B2B land company can get away legally with other terms as it is assumed they are dealing on more equal terms.

Re: “Sonicwall products are not returnable”

#69

Post by djrogers »

koenigdavidmj wrote: post #19
pritambaral wrote: post #17

Earlier quoted context omitted.

Why?

Debit cards have some protection, but you don't get your money back until resolution. Therefore, you're relying on the bank to fight for your money. With a credit card, they're fighting for their money, which they're much happier to do.

Completely false - federal law requires money to be returned with in 10 days for fraud, however MasterCard and Visa both require may of their banks to refund immediately. If your bank doesn't do so, get a new one!

Re: “Sonicwall products are not returnable”

#70

Post by Kadin »

edkennedy wrote: post #34
MrTonyD wrote: post #32

Earlier quoted context omitted.

Or just don't buy Dell. Why should I have to examine every supplier's fine print to figure out whether I need to go through a reseller?

The idea is you use a reseller for all your products, they manage the relationship with the manufacturer or publisher and work to get you the best price/service. If you have doubts about using a "middle man" keep them honest with a 2nd or 3rd quote, sometimes direct every now and then. But working with one rep for all your products can be a huge boon to doing business in savings of money and time. Disclaimer: I work…

Which VAR do your work for or which would you recommend?

I wouldn't know who to work with to buy Dell, aside from typing "dell.com" and buying it. I thought that was their whole business model -- direct sales, no inventory, JIT shipping and the like.

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