How Google obliterated my 4 year old Chrome extension featuring 24k+ users
101–110 of 252 posts
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#102I'm starting to think that if Google had a service where you could pay $10/$20/whatever, and actually get someone reasonably well informed to read what you're saying and direct your issue to the right person, they'd have another significant revenue stream on their hands ;-)
There is a larger pattern here. Is there any large B2C web service that's not monetized by selling the users' data (for advertisement targeting etc.)? For example, I would absolutely love to pay a monthly fee to Twitter (say, 3-5€) in exchange for an ad-free, unmodified, chronological timeline. And I would also consider paying something (say, 10€ a month) to Google in exchange for an ad-free search site that does not…
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#103Earlier quoted context omitted.
Great. Now they should offer the same for the search engine.
I think you can? https://contributor.google.com . Not that I’ve tried it - I’m not allowed to in the UK.
Essentially, it's a way for a site's users to bid for its ad spots. If you bid more than the advertisers, you don't have to see the ads.
It's quite a clever idea really, but I don't think it has much uptake from publishers.
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#104Earlier quoted context omitted.
I can reassure you, as a Google Apps for Business customer, that they treat their paying customers with every bit the same contempt as they treat their free end users.
Is it a sarcasm ?
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#105Not providing any meaningful support is Google's business model - you can see them talk about it at https://www.youtube.com/watch?v=bU0Z_HAzO3I > Google estimates that they would need to hire over 20,000 customer service people to deal with 1 query every three years from each customer. So it has decided - as far as possible - to employ zero people and rely on algorithms. https://shkspr.mobi/blog/2013/02/googles-custo…
Which is a really good argument for never developing for the Google eco-system. Because you can't afford to invest in a platform where if something goes wrong you're just f*cked.
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#106It seems recently like anything inbound to Google goes into /dev/null! A number of us have been trying to get a response regarding Google Apps accounts with Play Music, and we're paying customers. There's no response to the forum https://productforums.google.com/forum/m/?utm_medium=email&u... nor when I put it on Twitter and when a load of us tried direct feedback via the app, that still hasn't got any response. Clea…
anecdotally, you can get good support if you're a customer, but there's a big difference between a customer and a user. I've heard (not confirmed personally, just overheard at conferences), that if you spend enough on adwords to register on their radar as a customer, things are easy to get sorted even if they're nowhere adwords related. the big difference is that for the most part, google users/developers/... are not…
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#107Earlier quoted context omitted.
anecdotally, you can get good support if you're a customer, but there's a big difference between a customer and a user. I've heard (not confirmed personally, just overheard at conferences), that if you spend enough on adwords to register on their radar as a customer, things are easy to get sorted even if they're nowhere adwords related. the big difference is that for the most part, google users/developers/... are not…
I can reassure you, as a Google Apps for Business customer, that they treat their paying customers with every bit the same contempt as they treat their free end users.
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#108Over 1 month and counting to update a Google Web Font (Mada) https://github.com/khaledhosny/mada/issues/11#issuecomment-2...
Sorry to say, but don't get your hopes up... It seems like Google doesn't care about ever updating the fonts they distribute. The author of Crimson Text, a very popular free web font, complains about it on his Github readme [1]: "While you are looking at the new, improved version, Google Fonts continues to offer the clumsy-looking original and has not heeded the repeated pleas for an upgrade." [1] https://github.com/…
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#109> I just want you to think twice before creating a revenue stream based on the Chrome Web Store. This is probably not a good idea in general today anyway, with Google phasing it out for Windows/Linux/macOS.
Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users
#110It seems recently like anything inbound to Google goes into /dev/null! A number of us have been trying to get a response regarding Google Apps accounts with Play Music, and we're paying customers. There's no response to the forum https://productforums.google.com/forum/m/?utm_medium=email&u... nor when I put it on Twitter and when a load of us tried direct feedback via the app, that still hasn't got any response. Clea…
anecdotally, you can get good support if you're a customer, but there's a big difference between a customer and a user. I've heard (not confirmed personally, just overheard at conferences), that if you spend enough on adwords to register on their radar as a customer, things are easy to get sorted even if they're nowhere adwords related. the big difference is that for the most part, google users/developers/... are not…