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How Google obliterated my 4 year old Chrome extension featuring 24k+ users

by.graffino.com

1–10 of 252 posts

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#2
I'm starting to think that if Google had a service where you could pay $10/$20/whatever, and actually get someone reasonably well informed to read what you're saying and direct your issue to the right person, they'd have another significant revenue stream on their hands ;-)

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#3

I'm starting to think that if Google had a service where you could pay $10/$20/whatever, and actually get someone reasonably well informed to read what you're saying and direct your issue to the right person, they'd have another significant revenue stream on their hands ;-)

There is a larger pattern here. Is there any large B2C web service that's not monetized by selling the users' data (for advertisement targeting etc.)?

For example, I would absolutely love to pay a monthly fee to Twitter (say, 3-5€) in exchange for an ad-free, unmodified, chronological timeline. And I would also consider paying something (say, 10€ a month) to Google in exchange for an ad-free search site that does not collect any data about me without my explicit consent.

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#4
These stories are too common. Google is mortified of trademark/IP violation, so if you made the mistake of naming your thing wrong and got reported, good luck getting help with it. On the Android app store it's even worse, once taken down if you want to submit the app again under a different name you have to make a new app package, which means forfeiting all the existing users, reviews, ratings, etc.

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#5

I'm starting to think that if Google had a service where you could pay $10/$20/whatever, and actually get someone reasonably well informed to read what you're saying and direct your issue to the right person, they'd have another significant revenue stream on their hands ;-)

Assuming one person could serve 50 customers in this manner. And they were to earn 50k/year.

The monthly fee for this service would be about $80.

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#6
Email the Bing team and ask them to feature a "Unresolved Google Complaint of the Day" with a timer ticking to show how long the problem has been left unresolved with a link to your blog post - on the Bing home page. That might get you somewhere :-)

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#7
Meh, this will be he death of Google. Check out their "Collaborative Inbox". It's a disaster and totally unusable. I work for a company that tried to use it, but the feedback was so bad despite management buy-in it is totally unused, and will never be used by any user.

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#8
post #3

I'm starting to think that if Google had a service where you could pay $10/$20/whatever, and actually get someone reasonably well informed to read what you're saying and direct your issue to the right person, they'd have another significant revenue stream on their hands ;-)

There is a larger pattern here. Is there any large B2C web service that's not monetized by selling the users' data (for advertisement targeting etc.)? For example, I would absolutely love to pay a monthly fee to Twitter (say, 3-5€) in exchange for an ad-free, unmodified, chronological timeline. And I would also consider paying something (say, 10€ a month) to Google in exchange for an ad-free search site that does not…

Thus far, I accomplish that via: Duck, Duck, Go; NoScript; Privacy Badger; and uBlock Origin. Its silly to need to do all that, but it works well for me.

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#9
If you write a extension to remove ads from FaceBook and your user base has grown from 4,000 to 24,000 users and it just got taken down I feel your lucky. I am not saying it is good, bad or indifferent but someone is going to notice you and make some noise when you remove ads from FaceBook and you have FaceBook in your name.

The communication side fo things is clearly bad on Google's side. Similar to the YouTube demonetized videos fiasco. Google needs more PR and Communication people.

Re: How Google obliterated my 4 year old Chrome extension featuring 24k+ users

#10
post #3

I'm starting to think that if Google had a service where you could pay $10/$20/whatever, and actually get someone reasonably well informed to read what you're saying and direct your issue to the right person, they'd have another significant revenue stream on their hands ;-)

There is a larger pattern here. Is there any large B2C web service that's not monetized by selling the users' data (for advertisement targeting etc.)? For example, I would absolutely love to pay a monthly fee to Twitter (say, 3-5€) in exchange for an ad-free, unmodified, chronological timeline. And I would also consider paying something (say, 10€ a month) to Google in exchange for an ad-free search site that does not…

I think there's at least two reasons. With Twitter or Facebook the problem is that they're dependent on network effects so asking for payments from users is out of the question, they would never get to 100s of millions of users that way. With Google search, you may have more of a point, but I guess in the end Procter and Gamble has more money to spend on individual search transactions for ads than the other parties involved (users searching for sites and website publishers who want to appear in results.)

Apple is probably the most successful counter-example but even they are now going to have app store ads.

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