My Livecoding.tv account deletion saga • Hacker News Board

Re: My Livecoding.tv account deletion saga

#291

Post by zodiac » Mon, Nov 02, 2015, 9:47 AM UTC

DrMJG_HN wrote: post #286

deadcoding wrote: post #160

Huh, I saw this livecoding site advertised here by the founders, seemed like a great idea and I hoped it would kick off. Sad to see the administration is unprofessional. I wonder how people can fail so hard at public relations. If they didn't want to delete her account all it would have taken is a "Sorry, accounts can't be deleted from livecoding.tv". Instead they had to turn this into something that destroys the rep…

To be frank, there were only a few videos on the account and the account was not even visited by any other user last 30 days. It was just pending on our tasklist.

I think if it were only a matter of taking a long time to delete the account, we wouldn't be so unhappy. To me, the reason your team's behavior seems extremely unprofessional are

1. Not telling Liza when her account would be deleted

2. Telling her her account was deleted but not actually deleting it

3. Sending the "Do you and your friends want to disturb us with this" email

4. Editing Liza's account to claim that she was banned for spamming

Re: My Livecoding.tv account deletion saga

#292

Post by slaxman » Mon, Nov 02, 2015, 9:48 AM UTC

DrMJG_HN wrote: post #286

deadcoding wrote: post #160

Huh, I saw this livecoding site advertised here by the founders, seemed like a great idea and I hoped it would kick off. Sad to see the administration is unprofessional. I wonder how people can fail so hard at public relations. If they didn't want to delete her account all it would have taken is a "Sorry, accounts can't be deleted from livecoding.tv". Instead they had to turn this into something that destroys the rep…

To be frank, there were only a few videos on the account and the account was not even visited by any other user last 30 days. It was just pending on our tasklist.

Wow! This is the worst excuse for not completing the task that you have promised. It doesn't matter whether she had videos or not, it doesn't matter if anyone visited her profile or not. The only thing that matters is that your customer asked you to delete your account. And all you have done is lie, give excuses and edit her profile page with a vengeance that I (and others) cannot comprehend.

Re: My Livecoding.tv account deletion saga

#293

Post by DrMJG_HN » Mon, Nov 02, 2015, 9:49 AM UTC

reality_TV wrote: post #3

This is a terrible practice for consumers, but a huge strategy win for startups(AOL zombie account trick .. hope they forget about wanting to delete or cancel). I ran into this awful practice with Uber after a hack they know about lets your account be hacked by London drivers who rip you off for rides in London (im in the states). I went to my forgotten Uber account to cancel and found out I have to email support and…

Hmm, i don't know how you bring Uber in this conversation, but we are really not in the same space or sharing any information with them.

Re: My Livecoding.tv account deletion saga

#294

Post by DrMJG_HN » Mon, Nov 02, 2015, 9:59 AM UTC

empressplay wrote: post #216

hm. livecoding.tv seems to be built on top of some version of mesh-app.io (which doesn't seem to be publicly available yet.) I wonder if this has something to do with their inability to delete accounts...

This looks like a clickbait from Camwhite in Atlanta.

This is totally inaccurate and factually wrong like many statements made hear. i recognize some of the usernames here in the thread. I see that there are a lot of comments from competing companies and users we had to warn on Livecoding.tv for bad behavior.

Re: My Livecoding.tv account deletion saga

#295

Post by DrMJG_HN » Mon, Nov 02, 2015, 10:02 AM UTC

allanmacgregor wrote: post #205

Just asked for my account to be deleted, their whole response to this situation is insane.

In general it is better to get all facts before making a conclusion. Nobody had any intent of not fulfilling the request.

Re: My Livecoding.tv account deletion saga

#296

Post by slaxman » Mon, Nov 02, 2015, 10:05 AM UTC

drakonka wrote: post #290

DrMJG_HN wrote: post #289

Earlier quoted context omitted.

It was just a backlog we had. Her account and the multiple accounts her friends created days ago never had any big content on them. There is really no incentive for her request not to be fulfilled. You can contact awakekat on Livecoding.tv to hear her feedback on how we treat women: https://www.livecoding.tv/awakekat/ Her friends just created multiple accounts within a short time frame and thus our support thought th…

I don't know of any friends creating multiple accounts at all. If anything my friends learned to _never_ create an account with your site. I would also appreciate it if you did not "play dumb" in your communications with me. To be honest I can't believe this is actually still happening: http://i.imgur.com/NT6xH5X.png

Near the bottom on the imgur link:

``` I think it is just a complete misunderstanding you have ```

I might be wrong. But this is almost border line delusional!

Re: My Livecoding.tv account deletion saga

#297

Post by david_mitchell » Mon, Nov 02, 2015, 10:11 AM UTC

DrMJG_HN wrote: post #283

david_mitchell wrote: post #172

I'd guess this sort of thing results from the obsession over growth. They are desperate to make their user aquisition/retention numbers look good so they do scammy things to keep accounts. It's sad to see the aggressive behaviour though.

No, is not the case and is not warranted to spread wrong information. Please see main reply.

I understand you are under a lot of stress here but your defensive behaviour is making your situation worse rather than better. You are going through the comments on this story and adding posts trying to defend your mistake instead of apologising for it. This will not solve your problem.

Re: My Livecoding.tv account deletion saga

#298

Post by DrMJG_HN » Mon, Nov 02, 2015, 10:13 AM UTC

kuschku wrote: post #184

anon5_ wrote: post #29

> "You are scheduled to be deleted on our next cron job. Nothing complex." Is this serious? What's a cron job have to do with knocking out information from a rdbms? I imagine a cron job could be useful if there was a script to clear out any static files - but you can also invoke the script manually. "Nothing complex" :)

I’ll quote another comment from minimaxir: > You're joking, but a quick Google search of [site:livecoding.tv banned] shows that's exactly what is happening. > https://www.livecoding.tv/2pointoh/ > https://www.livecoding.tv/hekton/ Which shows their usual procedure for deleting or banning is... vandalism .

Hi Alex from Watch People Code, i know you do not like us a lot because we did not agree to pay you money to move to Livecoding.tv. Please be honest and add a disclaimer that you are Alex from Watch People Code and you and your team members are trolling with different usernames in this thread and on Livecoding.tv.

https://www.livecoding.tv/2pointoh/ also called Dan by first name is an individual in New York city who's account we specifically banned for a) showing pornographic content on Livecoding.tv the second time after he was warned the first time. b) harassing women on channels

Re: My Livecoding.tv account deletion saga

#299

Post by Kiro » Mon, Nov 02, 2015, 10:14 AM UTC

DrMJG_HN wrote: post #274

drakonka wrote: post #255

Just noticed that the text on my profile has now been changed to "Marked for removal from database". Perhaps they fixed their "cron job". mumphster mentioned on Twitter that that he just got banned also and actually managed to have an exchange with the CEO: https://twitter.com/elgruntox/status/661063421283012608 https://twitter.com/elgruntox/status/661063608302866432 I'm not sure where the first line is coming from a…

Hi Liza – This is Michael from Livecoding.tv. I hope the tension has calmed down a bit. Am traveling in Europe and thus not always reading emails. Apology for how our support handled your account deletion request and the emails back and forth. It was not really nice and needed given that your account had no content on it, we even deleted all your videos, and disabled your account. They thought you were a troll and ju…

You didn't address the most concerning issue: the fact that you put that psychotic outrage on her profile. Explain yourself.

Re: My Livecoding.tv account deletion saga

#300

Post by phpnode » Mon, Nov 02, 2015, 10:16 AM UTC

DrMJG_HN wrote: post #294

empressplay wrote: post #216

hm. livecoding.tv seems to be built on top of some version of mesh-app.io (which doesn't seem to be publicly available yet.) I wonder if this has something to do with their inability to delete accounts...

This looks like a clickbait from Camwhite in Atlanta. This is totally inaccurate and factually wrong like many statements made hear. i recognize some of the usernames here in the thread. I see that there are a lot of comments from competing companies and users we had to warn on Livecoding.tv for bad behavior.

You are totally delusional, the uproar here is not caused by your competitors, it is caused by your own incredibly poor behaviour.