This is completely appalling and a blatant ripoff of Handy. I hope they don't get away with this.
Handy is a horrid, racist company. Don't feel sorry for them.
http://thebillfold.com/2014/10/my-day-interviewing-for-the-s...
Didn’t Homejoy Shut Down?
211–220 of 361 posts
Re: Didn’t Homejoy Shut Down?
#212Earlier quoted context omitted.
Is "needed" defined anywhere? Speechless! I highly doubt Homejoy/Fly Maids is maintaining the data themselves, it's probably stored in Stripe, so unless they are actually storing credit card data in a non PCI compliant way, they are probably fine, right? No, Stripe would then be violating PCI-DSS themselves.
How could Stripe know if one of their users is out of business and should delete their data? I'm a bit confused (as you already know!) Stripe has API calls to get the last four digits and expiration date. Also, it's not clear that the /payments page isn't secure, the screenshot is of the Profile page. *edit: see my reply to your other comment, didn't realize you were OP, so I will now assume you did check the payment…
First, I want to apologise if my tone has been a bit off on a few of my replies.
Stripe is very unlikely to transfer credit card data to an entirely different organisation. They also require evidence of PCI compliance before they will do business with you.
As for knowing when your business is being dissolved: I have to refer you to their terms of service, found at https://stripe.com/us/terms
You agree to give us at least 30 days prior notification of your intent to change your current product or services types, your trade name, or the manner or types of payments you accept. You agree to provide us with prompt notification if you are the subject of any voluntary or involuntary bankruptcy or insolvency petition or proceeding. You also agree to promptly notify us of any adverse change in your financial condition, any planned or anticipated liquidation or substantial change in the basic nature of your business, any transfer or sale of 25% or more of your total assets or any change in the control or ownership of you or your parent entity. You will also notify us of any judgment, writ or warrant of attachment or execution, or levy against 25% or more of your total assets not later than 3 days after you obtain knowledge of it.
You are guessing, however, that they are using Stripe or another credit card provider to store that data. But given Stripe need to handle charge backs and other things, I can't see them not knowing about HomeJoy, given how public the windup was.
Re: Didn’t Homejoy Shut Down?
#213I'm one of the founders of Homejoy. I'm still very passionate about the home service space. After leaving Homejoy, I started FlyMaids, where we're exploring a few different angles on the space. We recently acquired the customer and service provider data from Homejoy. We're a small team that has been focused on moving quickly while bootstraping. We tried to quickly test different approaches, but we realize now that we…
PR is difficult - especially on Hacker News. Sometimes people respond excessively harshly (which I think unfortunately makes people less likely to engage the community at all). Bad press sucks and can be hard, it'll pass though - good to be cautious with this kind of thing in the future (which you probably will be). I was a Homejoy customer too and don't think this is that big a deal all things considered.
>I was a Homejoy customer too and don't think this is that big a deal all things considered.
It is a big deal. He copied a competitors site word for word. He has 3 other cleaning companies and it appears people who signed up with homejoy have their info. moved to these companies. Customers need to know when their data is going to be used and they have to give consent. Perhaps this fresh article will show the severity of the matter- http://www.businessinsider.com/aaron-cheung-brings-homejoy-c...
Re: Didn’t Homejoy Shut Down?
#214Earlier quoted context omitted.
Nitpick: Actually it was ZenPayroll that changed their name to Gusto. Zenefits is definitely still Zenefits.
You're right! Sorry about that. Obviously, I am a huge fan of nit picking, so it's always welcomed :)
Nit picking is fine. I think I was a little bit unfair in my tone towards you in a few of my comments, for which I apologise!
Re: Didn’t Homejoy Shut Down?
#215Earlier quoted context omitted.
Oh, I understand being passionate about video games, or VR, or Bitcoin, or even, maybe, although it's a stretch, helping people keep their houses clean. And wanting to work in that area. When you say you're passionate about a "space" though, I think you reveal that all you're really saying is you think you can make a lot of money in that "space". Which isn't passion at all. Well, maybe passionate about making money.…
While I think this is a stupid move on the founder's end and there's no debate about that, I disagree with your understanding of what "passion" is. People seem to think most passionate people are born with some sort of pre-assigned passion, but it's something that arises out of your experience and action. Just like Thomas Edison was "passionate" about what he built (but he was super greedy and an asshole too), this g…
I do not think anyone is born with a pre-assigned passion. I just still doubt you can be "passionate" about a "space". That the word "space" is used in this entrepeneurial jargon is not a coincidence. The word "space" is a lack of things, not a thing itself, a vacuum, an absence, an opportunity. An opportunity to make money, specifically. I don't think the firm belief that there's a lot of money to be made in a certain "space" is actually a "passion". Not that there's anything wrong with that, not everything needs to be a "passion". Except in the silicon valley entrepeneurial mythos, where nothing is just a business, everything is a "passion" and will change the world (presumably for the better).
Re: Didn’t Homejoy Shut Down?
#216Earlier quoted context omitted.
Aaron, I was a homejoy customer. I am frustrated and concerned that my credit card # was sold to another company without my consent. How can users opt-out of having their data sold to flymaids (or any future ventures)? The fact that flymaids' site is a poorly-built clone of a competitor's site also makes me scared that my data is not being protected.
Your CC is probably safe on Stripe's servers. Which makes me wonder -- does Stripe allow entire accounts to change hands willy-nilly like this?
Doesn't look like it is stored (only) with Stripe. The profile section of the site (per the blog post screenshot) displays some of the credit card info.
Re: Didn’t Homejoy Shut Down?
#217Earlier quoted context omitted.
Your CC is probably safe on Stripe's servers. Which makes me wonder -- does Stripe allow entire accounts to change hands willy-nilly like this?
Yes, Stripe makes it SUPER simple for accounts to change hands. I bought a small business from a brokerage site. He transferred the Stripe account to me no problem. It was as simple as me making a Stripe user account and then him adding me to the account he used for the business and then me removing him. The entire process took minutes. It took about 3 weeks for PayPal. https://support.stripe.com/questions/change-acc…
According to Stripe, they require evidence you comply with PCI-DSS. I'm interested, did they ask you for this?
Re: Didn’t Homejoy Shut Down?
#218I'm one of the founders of Homejoy. I'm still very passionate about the home service space. After leaving Homejoy, I started FlyMaids, where we're exploring a few different angles on the space. We recently acquired the customer and service provider data from Homejoy. We're a small team that has been focused on moving quickly while bootstraping. We tried to quickly test different approaches, but we realize now that we…
I'm starting to read "passionate about" as "wanting to make money of". I have to make an effort to read it in the classical sense. I fear the same will happen with "share". And when my kids talk about sharing at school I will only think of flooding with memes or of selling things. Now, I'm not a native english speaker, so I can't say if aarontcheung is misusing the term or not. Is this change happening to the english…
I hear a lot of people using "passionate about" to mean "committed to" because it prevents others from trying to convince you that you're making a mistake.
Re: Didn’t Homejoy Shut Down?
#219I'm one of the founders of Homejoy. I'm still very passionate about the home service space. After leaving Homejoy, I started FlyMaids, where we're exploring a few different angles on the space. We recently acquired the customer and service provider data from Homejoy. We're a small team that has been focused on moving quickly while bootstraping. We tried to quickly test different approaches, but we realize now that we…
I'm starting to read "passionate about" as "wanting to make money of". I have to make an effort to read it in the classical sense. I fear the same will happen with "share". And when my kids talk about sharing at school I will only think of flooding with memes or of selling things. Now, I'm not a native english speaker, so I can't say if aarontcheung is misusing the term or not. Is this change happening to the english…
nah there is certainly a cheapening of the language when such bullshit is thrown around so freely.
Re: Didn’t Homejoy Shut Down?
#220Earlier quoted context omitted.
Yes, Stripe makes it SUPER simple for accounts to change hands. I bought a small business from a brokerage site. He transferred the Stripe account to me no problem. It was as simple as me making a Stripe user account and then him adding me to the account he used for the business and then me removing him. The entire process took minutes. It took about 3 weeks for PayPal. https://support.stripe.com/questions/change-acc…
According to Stripe, they require evidence you comply with PCI-DSS. I'm interested, did they ask you for this?
As long as you're using their JS solutions so credit card data never ever goes through your servers (even temporarily), PCI-DSS compliance on Stripe just means serving the payment page over SSL.
https://support.stripe.com/questions/do-i-need-to-be-pci-com...