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PSA: HelloFresh doesn't delete data when asked, only changes the email address
1–10 of 54 posts
Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#2Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#3Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#4you can't instantly delete user data because of safety/liability reasons
""" “The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay” if one of a number of conditions applies. “Undue delay” is considered to be about a month.
"""
Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#5Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#6you can't instantly delete user data because of safety/liability reasons
Article 17 of the GDPR would disagree. """ “The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay” if one of a number of conditions applies. “Undue delay” is considered to be about a month. """
The only issue here is HelloFresh not properly telling its customers how long it takes for them to actually delete the data.
Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#7you can't instantly delete user data because of safety/liability reasons
Article 17 of the GDPR would disagree. """ “The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay” if one of a number of conditions applies. “Undue delay” is considered to be about a month. """
Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#8This is generally standard practice for e-commerce companies, is it not?
Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#9Data is (at least a big part of) their business and they don’t further that end by removing data.
Of course it’s shitty, but it’s industry standard practice. It’s similar to the Facebook shadow profile you have when you don’t even have a Facebook account: you can ask them to delete your direct data, but they’ll never remove the implications they learned from that data.
Re: PSA: HelloFresh doesn't delete data when asked, only changes the email address
#10you can't instantly delete user data because of safety/liability reasons
Article 17 of the GDPR would disagree. """ “The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay” if one of a number of conditions applies. “Undue delay” is considered to be about a month. """