My company recently started using HipChat and I really like it. I expected to prefer IRC because of the standard, open protocol and the choice of clients, but the HipChat application works much more smoothly on my Linux desktop than any IRC client I've tried, and it's been adopted more widely across my organization than IRC ever was - making it much more useful, even if that really just comes down to marketing it to…
Hipchat runs smoother than XChat for you? That's a first. Hipchat isn't bad but I vastly prefer IRC, particularly with a good IRC bot.
HipChat is now free for unlimited users
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Re: HipChat is now free for unlimited users
#82People are making the valid comparison of Hipchat and Slack, which is to be expected. But, this is a deeper move by Atlassian. Atlassian's business model is still "All roads lead to JIRA/Confluence." It's why so many of their products are free. This isn't as much a Hipchat v. Slack/IRC/Google/Campfire move, as adding another road to JIRA.
Honestly my feelings on it are mixed so far. Doing a "good" job of administering projects and issues seems to have a pretty steep learning curve if you want to use more than about 10% of JIRA's functionality.
Re: HipChat is now free for unlimited users
#83Earlier quoted context omitted.
We pay for HipChat because it makes team communication easy and painless on every device our employees own.
I'm sorry, I don't speak marketing. Care to translate what you just said for us non-initiated?
Is this sentence really that hard to understand?
Re: HipChat is now free for unlimited users
#84I don't get the point of HipChat. It's a closed, proprietary Jabber server, with closed-source clients, intentionally no OTR support but the explicit ability to spy one-on-one conversations instead. And people used to pay for that?
Not everyone needs open-source tweakable tools, and siloing private conversations into an OTR capable client isn't that weird. Hipchat worked great when I convinced TC to switch to it back in the day - I've had less luck with NBC, which still uses Campfire. Not everything needs to cross every t and dot every i — if it works for the people who use it and people are comfortable with it, what's the problem?
Re: HipChat is now free for unlimited users
#85Earlier quoted context omitted.
We pay for HipChat because it makes team communication easy and painless on every device our employees own.
I'm sorry, I don't speak marketing. Care to translate what you just said for us non-initiated?
Re: HipChat is now free for unlimited users
#86Re: HipChat is now free for unlimited users
#87My biggest issue with HipChat is the inability to run multiple organizations on the same client. The video and audio "premium" features are really a terrible idea as there's Skype, Google Hangouts, UberConference, and similar for that and they are free and core businesses and Atlassian cannot and should not attempt to compete with those!
Re: HipChat is now free for unlimited users
#88HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.
The HipChat native client for OS X has been fantastic, plus there's an iOS client that pairs well with it, giving you push notifications for mentions. It's not clear if Slack has this too.
Re: HipChat is now free for unlimited users
#89Earlier quoted context omitted.
I disagree. We tried Slack on our 26-person team and left it after a week. It had a few fans, but most people found the interface to be more complex and noisy than HipChat. Lots of red icons and blue banners that could not be disabled. No ability to see at a glance who is in a room without clicking the list and scrolling through it. The integrations were nice and the search was amazing, but those things were less imp…
We just made the switch and I'm in agreement-- too noisy to be a serious tool. But there is an all/here distinction-- just named everyone/channel.
In HipChat, you can be in a room but you won't get notifications if people mention "@here" while you're idle. With Slack, this isn't possible; you would get email notifications for all of the rooms you're in every time "@channel" is mentioned. Furthermore, "@everyone" can only be used in the primary chat room, not others.
Re: HipChat is now free for unlimited users
#90Earlier quoted context omitted.
Hipchat runs smoother than XChat for you? That's a first. Hipchat isn't bad but I vastly prefer IRC, particularly with a good IRC bot.
Out of curiosity, what do you do with your IRC bots? I know HipChat can have bots, so I'd assume some similar functionality is possible. But Hipchat doesn't have decades of community developed bots, so IRC has a long head start.