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HipChat is now free for unlimited users

blog.hipchat.com

71–80 of 207 posts

Re: HipChat is now free for unlimited users

#71

I don't get the point of HipChat. It's a closed, proprietary Jabber server, with closed-source clients, intentionally no OTR support but the explicit ability to spy one-on-one conversations instead. And people used to pay for that?

We pay for HipChat because it makes team communication easy and painless on every device our employees own.

I'm sorry, I don't speak marketing. Care to translate what you just said for us non-initiated?

Re: HipChat is now free for unlimited users

#72
post #52

People are making the valid comparison of Hipchat and Slack, which is to be expected. But, this is a deeper move by Atlassian. Atlassian's business model is still "All roads lead to JIRA/Confluence." It's why so many of their products are free. This isn't as much a Hipchat v. Slack/IRC/Google/Campfire move, as adding another road to JIRA.

The beauty of Slack, IMO, is in the nice integrations with everything I already use. Does Hipchat/JIRA/Confluence do that? (I honestly don't know)

For a small team, there's no reason (for us at least) to move away from Trello, GitHub issues, etc.

Re: HipChat is now free for unlimited users

#73
post #3

HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.

I disagree. We tried Slack on our 26-person team and left it after a week. It had a few fans, but most people found the interface to be more complex and noisy than HipChat. Lots of red icons and blue banners that could not be disabled. No ability to see at a glance who is in a room without clicking the list and scrolling through it. The integrations were nice and the search was amazing, but those things were less imp…

We just made the switch and I'm in agreement-- too noisy to be a serious tool.

But there is an all/here distinction-- just named everyone/channel.

Re: HipChat is now free for unlimited users

#74
post #27

Reminder: https://blog.hipchat.com/2014/04/25/hey-were-changing-our-te... and https://news.ycombinator.com/item?id=7649524

So what? If your company ever used Openfire/Spark or any sorts of private IM services they're able to view private messages. Some of you act like this is some mind blowing travesty. You should expect the possibility of your company monitoring their services and communications.

Personally, I'm against their binding arbitration clause. This is a good reference. http://www.nolo.com/legal-encyclopedia/arbitration-clauses-c...

Re: HipChat is now free for unlimited users

#75
post #68

We switched to Flowdock and never looked back. The SNR advantages of the integrated conversation threads and "email-like" inbox model are amazing. I never knew what I was missing with IRC/hipchat.

Same here. We "inbox" everything from support, to social media shares, some analytics, as well as code pushes. Love the way Flowdock handles those items and lets you make reference to them while talking in the main thread.

Re: HipChat is now free for unlimited users

#76

I've found Video Chat to be pretty terrible. I find it weird to market that as the upsell. Most of the time, we give up with Hipchat Video and switch to a Google Hangout.

I think their video chat is or was recently in beta. I imagine their biggest upsell in their 'HipChat Plus' package is searchable history which is a pretty important feature.

Re: HipChat is now free for unlimited users

#77

It feels like they are pulling a amazon, ala diapers.com fiasco. * Only issue is, they are doing it to their core business vs amazon who was doing it with just one segment and could afford to cannibalize profits in that sector http://www.slate.com/blogs/future_tense/2013/10/10/amazon_bo...

It would seem that you don't know much about Atlassian, JIRA and Confluence is their core business, not HipChat.

Re: HipChat is now free for unlimited users

#78
post #3

HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.

The HipChat native client for OS X has been fantastic, plus there's an iOS client that pairs well with it, giving you push notifications for mentions.

It's not clear if Slack has this too.

Re: HipChat is now free for unlimited users

#79
post #3

HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.

Our 6 person team started using Slack a few weeks ago and we love it. Particularly great - awesome mobile integration.
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