I suspect the uncomfortable truth behind a lot of the problems regarding public transit isn't the transit itself, but the passengers. If you had the choice of riding a public bus with a large collection of the public or paying a few bucks and selecting a preferred subset of the ridership (e.g. chariot in SF, uber, lyft, etc.) I think most will choose the non-bus option to feel comfortable during their ride. I'm not s…
Sometimes it's not even the passengers... it's the driver. Riding the 152 in Chicago one snowy night (about seven years ago), the bus suddenly stopped and the driver made everyone get off into the snow because it was the end of his shift. When we asked when the next bus was, he said there wouldn't be once because he was the last bus of the night. I ended up walking about a mile to the nearest Blue Line subway station…
Tl;Dr don’t put up with that shit. Ever.