[dead]
YouTube locked my accounts and I can't cancel my subscription
71–80 of 113 posts
Re: YouTube locked my accounts and I can't cancel my subscription
#72500000000th person discovers google is not creating youtube for you, but for them to make cash. Crazy story. Really shocking and definitely not one of the most standard complaints in existence. Anyways, there's absolutely no such thing as "I can't stop paying for this". Just do a chargeback on your card. It's not a real problem.
> discovers google is not creating youtube for you, but for them to make cash This isn't the cop-out you think it is. Plenty of profit-making businesses have great customer service. Google's crap service is entirely on itself.
[dead]
Re: YouTube locked my accounts and I can't cancel my subscription
#73Earlier quoted context omitted.
I'm surprised you were able to get a person to address your issue.
I thought exactly the same! My question: How/Why were they able to speak to a human (or maybe chat/email)?
Several years ago, one of my Gmail accounts (mainly used for non-serious purposes, such as registering on gaming forums) was stolen due to a password leak. I received an login alert via a forwarded email, but since I hadn’t set up a recovery email address, I lost control of the account. I couldn’t even find any way to reach out to someone to take action and recover my email account.
All you can do it post a thread on the support forums, and nothing happen anymore;
I think for ordinary users (rather than developers or merchants), this is even worse.
Re: YouTube locked my accounts and I can't cancel my subscription
#74I assume you have a consumer protection agency. Ping them. Put it in plain words. "I have been paying... they made it impossible to access stuff I paid for and made it impossible to unsubscribe." That's textbook fraud. They'll be fined and give you your money back.
I agree. The answer is regulation that outlines rules of engagement for "free" (you are the product) online services. Australia is famous for having very strong consumer protection laws for purchased products (physical goods). It has been discussed many times here. How does this work in the digital universe?
Steam (ie Valve) used to pretty much not give refunds for games.
That changed after Australian's Competition and Consumer Commission (ACCC) dragged them through Federal Court for it, comprehensively winning against Steam:
https://www.accc.gov.au/media-release/federal-court-finds-va...
https://www.sbs.com.au/news/article/valve-loses-appeal-over-...
Thus the "refunds if you've not played for more than ~2 hours" policy that Steam then implemented (globally).
Probably the relevant quote to answer your question about how things work in the digital universe:
> "This important precedent confirms the ACCC's view that overseas-based companies selling to Australian consumers must abide by our laws. If customers buy a product online that is faulty, they are entitled to the same right to a repair, replacement, or refund, as if they'd walked into a store," ACCC Commissioner Sarah Court said.
Re: YouTube locked my accounts and I can't cancel my subscription
#75I had a strange and similar interaction with Google recently. I was asked to do the Android developer verification, but then I missed a deadline at some point. Support said that I would need to create a new Google account for all of this. I said this was unacceptable as this was a Google account I had for nearly 25 years and I didn't want to create another. They said tough luck, go make the new account. Luckily, I ha…
The Amazon version of this story I heard was support advising to create a new account, and then the person got permabanned for creating multiple accounts which is against TOS.
Re: YouTube locked my accounts and I can't cancel my subscription
#76Earlier quoted context omitted.
It was after the hundredth post like this that I de-Googled my life. It was only a matter of time until something happened to my account, and I had so much of my life tied up in their services. The biggest and best change was buying my own domain and changing my email address. Now no one can ever remove access to my emails.
I've been on this path for years, with varying degrees if faulure. How did you manage it? Some bits are harder than others. Most of my important email was migrated to a Protonmail account. With the exception with a couple of things tied to government services that don't have a path of changing your email, which sucks. Android: Next time I switch devices I am going for GrapheneOS. Technically still an Android, sandbox…
I ungoogled when google locked my account many years ago (I didn't see hundreds posts about it). I don't use youtube, what do you need it for? FOMO? Internets are not monopolized enough yet for google to obscure them.
Re: YouTube locked my accounts and I can't cancel my subscription
#77it's besides the point of the post but > That argument is not unreasonable on its face. Artists should have rights. Their work should not be scraped, repackaged, and turned into infinite output without consent. But that is not the whole story. These companies don’t want to stop AI Music generation, they want to own it. I'm not sure I agree with that assumption - flooding the market with large amounts of generated mus…
> flooding the market with large amounts of generated music (regardless of who does it) will decrease the value of UMG's products (real artists and AI songs) drastically to a point where I'm not sure that they would still have a viable business. This is questionable. Did generated code decrease the price of software products?
> Did generated code decrease the price of software products?
I think it's too early to say.
You could argue that if software development is low effort due to "vibe coding" then it doesn't have the same value as it once did. Perhaps there'll be a race to the bottom by new entrants to the market who don't need to pay a whole development team and can massively undercut the incumbents. Or perhaps the race to the bottom will be in quality along with price, but the savvy user will see the value the incumbents provide.
Re: YouTube locked my accounts and I can't cancel my subscription
#78This is why you only use virtual cards for subscriptions. I have never had this issue. Even adobe couldn't get a cent over what I was willing to pay. Didn't let me cancel the account, fine. Kill the card. You don't have to beg to these companies.
Re: YouTube locked my accounts and I can't cancel my subscription
#79This lengthy article is conveniently omitting what exactly the account got locked for…
Re: YouTube locked my accounts and I can't cancel my subscription
#80Did you or did you not publish AI "music" on YouTube? This half AI written rant looks like an angry Rathbun bot. It needs a summary. YouTube is clamping down on AI content because they know people hate it and leave YouTube. There is no money in generative AI. Google needs to advertise to humans and not to Rathbun. That is why Disney cancelled the Sora deal.
That's irrelevant, a blocked account justified or not should not prevent you from canceling your subscription. It should in fact automatically cancel any subscription upon account suspension.