21–30 of 113 posts
Easy fix, wait for the next billing, contact the bank explaining what happened, and block that and future debits. At least in Australia, this shouldn't be a problem.
I'd imagine if you have a card payment reverted to Google and they ban you in return, you're in a world of pain (that you are in the right probably doesn't matter).
Anyways, there's absolutely no such thing as "I can't stop paying for this". Just do a chargeback on your card. It's not a real problem.
Easy fix, wait for the next billing, contact the bank explaining what happened, and block that and future debits. At least in Australia, this shouldn't be a problem.
I assume you have a consumer protection agency. Ping them. Put it in plain words. "I have been paying... they made it impossible to access stuff I paid for and made it impossible to unsubscribe." That's textbook fraud. They'll be fined and give you your money back.
Australia is famous for having very strong consumer protection laws for purchased products (physical goods). It has been discussed many times here. How does this work in the digital universe?
Easy fix, wait for the next billing, contact the bank explaining what happened, and block that and future debits. At least in Australia, this shouldn't be a problem.
Things like this would probably not be via direct debit though
I had a strange and similar interaction with Google recently. I was asked to do the Android developer verification, but then I missed a deadline at some point. Support said that I would need to create a new Google account for all of this. I said this was unacceptable as this was a Google account I had for nearly 25 years and I didn't want to create another. They said tough luck, go make the new account. Luckily, I ha…
Had similar experience. My best guess is that the account never went through the various age verification flows (since it was that old, it predated all that) and ended up being marked for deletion- I suspect that they had a bug (legal or in code) that prevented warning emails to get out. I got lucky to detect it early, since they disabled AI a few weeks before account deletion.
I had a strange and similar interaction with Google recently. I was asked to do the Android developer verification, but then I missed a deadline at some point. Support said that I would need to create a new Google account for all of this. I said this was unacceptable as this was a Google account I had for nearly 25 years and I didn't want to create another. They said tough luck, go make the new account. Luckily, I ha…
I'm surprised you were able to get a person to address your issue.
Earlier quoted context omitted.
I'd imagine if you have a card payment reverted to Google and they ban you in return, you're in a world of pain (that you are in the right probably doesn't matter).
The OP is already banned? Whats the issue in cancelling a charge you cannot use?
Earlier quoted context omitted.
I'm surprised you were able to get a person to address your issue.
I thought exactly the same! My question: How/Why were they able to speak to a human (or maybe chat/email)?
Yep, apparently a brick and mortar bakery isn't eligible for Google Maps. Obviously bogus. I appealed over and over again, rereading the rules, watching every dumb YouTube video, fixing every minor imagined transgression I could think of and each time just got another BS automated "your business is not eligible...".
Pretty much gave up them my partner decided to try one more time. In Vietnamese.
We had both been trying, she in Vietnamese, me in English, but this time she tried it at about 10:30pm local time and apparently it got routed to a bored Vietnamese speaker in the California help center, who fixed it immediately.
So it is possible but it'll take some weird combination of luck and timing.
Was browsing when all of a sudden my account got suspended for no apparent reason. This was a premium account too, and I had last posted a tweet last year. I would maybe comment here and there once a week.
Ok cool you suspended my account. But when I tried to access my billing details to cancel the premuim sub, I got a "Something went wrong" error.
All these big tech companies have the same billing issues after bans/suspensions. Once they decide you're persona non grata, they don't give a f about cancelling your billing.