671–680 of 729 posts
Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…
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> The Moto 360 was out before the Apple watch. And it was seen as a toy for geeks and software developers who think t-shirts are an acceptable office attire despite being the most watch-like of the smartwatches. I would never have gone to the office wearing a moto360. People would have given me funny looks all day. Meanwhile you can wear an Apple Watch with your suit and everyone finds that acceptable.
Username fits. You're right. Remember this is the same crowd that thought the iPhone wouldn't sell. Some things never change!
It doesn't prove anything at all and Apple definitely did not make watches fashionable in 2015.
Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…
They're just phones, they're just laptops. But no, we get "what's a computer?" hurr durr.
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I’ve not had such a terrible experience but I’ve had the experience of being confused trying to work out how to buy something and the shop assistant being almost surprised that someone wanted to buy something instead of just looking at things. It was smooth enough after that but I would typically order online after that (which was mostly fine except for an annoying case where they would only deliver if I showed up in…
That situation has the makings of a comedy sketch.
Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…
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This was exactly my experience trying to buy an Apple Watch from the Apple Store just before the pandemic. I had done all the research ahead of time and knew exactly what I needed. “Do you have an appointment?” No. “Oh, it’ll be about 45 minutes before someone can help you.” But I know what I want and just need you to ring me up. “I’m sorry, 45 minutes.” Hands down the strangest retail interaction I’ve ever had. Frus…
Wait, you need an appointment to buy it?
Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…
It drive me crazy. It's bad enough to have to talk to a salesman when I wasn't seeking one, it's even worse when I tell that salesperson that I'm ready to buy something specific and then they waste both of our time trying to do anything other than take my money and give me the thing.
Those are stores I'm unlikely to return to.
This is different than when I want a salesperson to explain things to me. In that case, yes, please shower me with attention as long as they're one of the ones that are actually helpful rather than just constantly trying to sell.
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Well, it's not exactly perfect because I was in the mood to simply buy a basic Air, until I was pretty well talked out of it by sales staff, so instead of an easy £1099 in the till, in their attempt to turn that into £2500, they got £0. That isn't good business. Also, the tedium of nowadays knowing that all the products will be bumped in spec in 9-12 months means that instead of excitement, buyer's remorse has alread…
I wonder how representative you are of the average consumer though? I imagine their pricing structure works well to upsell people on average, which is why they have maintained it for long. Also, why would someone like you even go to the store; I had no issues whatsoever buying a macbook from their website. No reps, no nothing, I set my specs and clicked buy and a few days later had my product. I think most people wit…
But Apple's target demograhic isn't the average person. Apple is particularly dependent on image, and one would think that they would want every customer to leave their store with a story about how awesome they are, to ensure that they keep their image polished.
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This is some blatant rhetoric. I cannot help but to call this out when I see it. > rank among the leading products in their categories by nearly any measure, from consumer satisfaction to performance benchmarks. When you say it generically like this, it has no meaning. Among? Top 50% You could say this about any company. Its marketing jargon from the best in the world at marketing. This is no different than when they…
I'm not sure you understand what rhetoric means...
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I've given up on simply walking into an Apple store to just buy something for the past few years. The closest you can get to this is by ordering online ahead of time, then walking into the store an hour later and picking it up. I've walked into an Apple Store and told the person triaging people walking in, "I know EXACTLY what iPhone I want". They send me to the iPhone area where I have to wait in a queue behind 5 ot…
Doesn't Apple have this step already? I'm talking about the online store with optional pickup in your Apple Store. I've ordered online whenever I exactly know what I want. No sales talk, no waiting. Pickup in store was fast and hassle free, but that might depend on store and time. Best of all: I know exactly that the item I want is available for me.