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Apple plans a slow, appointment-only rollout of Vision Pro

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Re: Apple plans a slow, appointment-only rollout of Vision Pro

#571
post #487

Earlier quoted context omitted.

When I bought my windows XP computer, the salesman said “you really want a candy OS? Windows 98 is where it’s at” Yeah. How’d that turn out, guy?

“Windows 98: It’s where the blue screens are at.”

Get in on some WinME!

Windows "Mistake Edition"

Ranked 4th in 2006 PCWorld "25 Worst Tech Products of All Time"

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#572

Earlier quoted context omitted.

Not really. Apple is catering to the majority of consumers who don't arrive at the store with their exact purchase ready to go. They want to be guided and shown all the options. And if you are in the small % who don't want this. Either go to one of the other retail stores selling the product, or order it online for pickup or delivery.

Citation needed. "Most Apple customers don't know what they want and need expert assistance and guidance."

Seriously? You think most Apple customers are developers or tech enthusiasts or meticulous shoppers? That's neither the majority of Apple customers nor their intended primary audience.

Your use of dysphemism in that paraphrase suggests a defensiveness and personal identification with your own consumption choices that are not helping you assess Apple's strategy here.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#573
post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

My last experience at a busy Apple Store was walking in, finding the iPod home I wanted to buy, scanning the UPC and serial code with my Apple Store app on my phone and clicking purchase then walking out without hassle or having to talk to a single person.

This wont happen if you want to buy a phone or MacBook, but with accessories and things you can self-checkout, it’s pretty seamless.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#574
post #218

Earlier quoted context omitted.

> The VR headset is a case in point - if I want to be guided through the process, then I will ask for that. The reason this is done is to: a) limit bad online reviews due to ill fitting headsets or unfamiliarity with the controls b) to ensure that people looking to buy it have their expectations managed c) to give it the upscale, prestige feeling of going to a tailor for a fitted suit. Useless theater for a tech prod…

Also probably because of the prescription lens inserts.

This problem (not Apple's fault) makes me pessimistic about the practicability of this process for people with high myopia. I've never ever been able to walk out of an optometry appointment with a pair of glasses. Could an Apple Store possibly be better than an eye doctor?

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#575

Earlier quoted context omitted.

If you want to buy an iPhone with minimal interaction, just use the website or app, for in store pickup. Takes no time at all! I will agree that it’s ridiculous for customers to have to wait for an appointment to buy a watch band, which I’ve seen. There were several employees standing around at the time, inexplicably.

you know, i tried this first time recently. placed order at 10am. no pickup that day. ready at 1pm next day! go to store. had to wait ten minutes after i wated at the door to checkin my appt (why). whole time employees small talking me. guy finally finds my box and shoves it in my hands and i was finally free from that cursed overpriced garbagehole

> finally free from that cursed overpriced garbagehole

Then why do you go there? Honestly I don't get it. If you call it names like that.

There's dozens of retailers who sell the same Apple products and online websites too for quick delivery, including Apple's own.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#576

Earlier quoted context omitted.

Not even gemstones are that stupidly processed.

Gemstones are also not worth anywhere near what the gem store would like you to think. Just try selling them back to the store you bought them from and see how much less they are willing to give you.

Same with any Macbook. Buy one and try to sell it again right after the return period is over. See how little Apple will offer you for it.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#577
post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

Generally, I buy the phones online and schedule pick up at the store. I go to the store for my appointment and ask the staff to apply the screen protector. It is a completely smooth and consistent experience.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#578
post #197

Slightly tangential rant, but is anybody else becoming frustrated with the process of buying Apple products in Apple stores? For me, it started with the Apple Watch - I knew which one I wanted and was ready just to head down and buy one, but I was forced to sit through an entire "fitting" with patronising explanation on how to use the knob on the the side. Recently, I wanted to buy a new Phone. Again, I knew the one…

Yeah absolutely. Every time I’ve been in my local Apple Store, I’ve basically been talked out of purchasing, or it becomes a huge hassle of upselling and extra worrying charges, and quite frankly, stupidity and lack of knowledge from the pseudo-smart staff. All they can do is toe the party line and what they’ve been trained to say and do, which kind of falls apart when faced with someone who has used Apple computers…

I've given up on simply walking into an Apple store to just buy something for the past few years. The closest you can get to this is by ordering online ahead of time, then walking into the store an hour later and picking it up.

I've walked into an Apple Store and told the person triaging people walking in, "I know EXACTLY what iPhone I want". They send me to the iPhone area where I have to wait in a queue behind 5 other people who need to be sold the damn iPhone. The customers I'm waiting for are either deliberating between a few different models or have no idea what they should get, so the people working in the store are busy talking to them for much longer than I care to wait.

I wish Apple would add a step to their triage to handle people who walk into the store and say, "I know EXACTLY what I want, _________"

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#579

Earlier quoted context omitted.

i'm with you on the first two lines but the idea that a certain class of person is no longer welcome at _stores_ is pretty wild

Is it? I see homeless people who aren’t even stealing get kicked out of places like Target all of the time.

I think you upset a lot of people on HN who maybe don't like the idea that some small part of how homeless people are excluded from society could be applied to them.

Re: Apple plans a slow, appointment-only rollout of Vision Pro

#580

Earlier quoted context omitted.

Many people even by their mid 20s begin to lose the ability to embrace or even enjoy paradigm shifts. Moving from flat gaming to fully immersive 3D gaming just doesn't do enough to budge the hardened neural pathways that have embraced 2D gaming over the years. It's a frankly common case of being "stuck in ones way". Will VR and AR be the future? Absolutely, and a large part of the current population will be left behi…

> large part of the current population will be left behind What does "left behind" mean?

They will be able to live a normal life out and about instead of sitting in their tiny room with a headset on dreaming of being in said normal life.
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