Earlier quoted context omitted.
I don’t know if I agree. It’s exceedingly rare now to find a place which doesn’t accept contactless in America, but we have these problems still. Besides dumb inconsistent terminals, the main thing holding it back is (A) customers don’t use it because they either don’t know it’s much faster than our garbage chip readers, or they have been burned by hunting for the right spot to tap. And (B) even the clerks don’t use…
> It’s exceedingly rare now to find a place which doesn’t accept contactless in America... Lowe's and Home Depot? Walmart, still? Companies still hoping to silo people into their own apps or antiquated payment method, which might give them a slight cc processing fee reduction that boosts their margins... at the cost of being a usability nightmare for anyone who doesn't shop there frequently. I expect that frequent sh…
I as a frequent shopper just like the way I can scan my code at any point and then push one button to check out, and that they allow credit cards to back it. For a while before its launch I think it was rumored that Walmart Pay would require an ACH or debit, which would have made it a hard no for me.
I still think that we've seen major progress. For instance, the huge Kroger chain got on board sometime in the past 2 years after being NFC or Apple Pay laggards. CVS a couple years before that, I remember them being particularly prickly about never taking Apple Pay and they came around.