Creative Cloud outage leaves Adobe users unable to work

Post by [deleted] » Fri, May 16, 2014, 4:36 AM UTC

l0stb0y wrote: post #43

dalerus wrote: post #39

Earlier quoted context omitted.

It wasn't a little down time. Also they handled it poorly. I had four staff without access to key systems for our designs. I had to call customers and explain why deadlines were going to be missed. Made me look unprofessional, especially since there was NO announcement by Adobe. I had to search Twitter to find out what was going on.

You don't have CS5 or 6 running on backup computers in case of CC or general internet outages? Did you explain that to your customers?

Post by e12e » Fri, May 16, 2014, 4:40 AM UTC

girvo wrote: post #41

I'm a developer, and I only use Adobes products to pull images and the like out of Photoshop/Illustrator files given to me by my design team. I don't want to use Adobes software, as its entirely wasted on me. But I don't think any of the other apps handle PSD's (a horrid file format) well enough to allow me to replace them :( Anyone in my position that has replaced them? What should I look at?

Post by na85 » Fri, May 16, 2014, 4:41 AM UTC

DenisM wrote: post #49

e12e wrote: post #19

And this is why I won't trust SaaS that doesn't provide a viable self-host solution (which for practical purposes tends to mean Free software, although I suppose "binary" only self-contained jars might be a realistic alternative). And also why I can't see myself selling/working on such a solution without providing some form of viable / realistic exit strategy/alternative. With traditional apps, you run the risk of eg…

We've learned to live with centralized water and electricity and banking, all outside of our control, rather than rely on on-premises solutions. SaaS, too, will win out after a few hiccups.

Post by l0stb0y » Fri, May 16, 2014, 4:44 AM UTC

aeberbach wrote: post #47

l0stb0y wrote: post #38

Earlier quoted context omitted.

Quite frankly, if a persons workflow doesn't include a potential for downtime then they only have themselves to blame. This whole 'down to the wire' and 'stop the press' mentality is a combination of drama-grade fallacy and unprofessional project management skills.

This hand-wave over designer's inability to build enough slack to deal with Adobe's failure into every project is a combination of unsubtle trolling and egregious sociopathy.

Post by DenisM » Fri, May 16, 2014, 4:52 AM UTC

na85 wrote: post #55

DenisM wrote: post #49

Earlier quoted context omitted.

We've learned to live with centralized water and electricity and banking, all outside of our control, rather than rely on on-premises solutions. SaaS, too, will win out after a few hiccups.

I sure hope not. It's rare for me to encounter SaaS that provides a better service than something I can install and run natively.