Live data from Hacker News

Guess I'm Done with Discord

wowana.me

51–60 of 121 posts

Re: Guess I'm Done with Discord

#51

It's frustrating to be a power user in general with these sort of 'automated lockout detection' mechanisms. I've lost count of the number of times I've tried to log in to, I dunno, eBay or whatever, and computer says no, and I have to call some bloody line and speak to someone who hates their job and doesn't understand what I mean when I talk about IP addresses. I wish that these services had a way to check some box…

Yeah, you wish for too much. I remember losing MAL account (yeah, don't judge me) which I had for like 10 years (probably longer, really), not because I didn't have the correct password — I did, but because they fucked up with security not long before that and I suddenly needed to verify it was me via some email account I didn't use for the same 10 years. I mean, really, somebody stealing my MAL account? Why anybody would need that, even I don't need that, it was just silly losing my account I had for so long, because they care so much about me not losing my stupid account. So, fuck MAL. And fuck twice any service, that needs to verify my email/phone/passport name more, than it needs my money I am ready to pay for pizza delivery or whatever.

Re: Guess I'm Done with Discord

#52

Writes weird posts about how some pedophilia is okay, uses tor with tails compulsively? 10 bucks says this dude goes to prison for child porn within the next 10 years.

You do this with every privacy-conscious, freethinking person who comments on this site?

The amount of flak you are getting from a supposedly informed audience is discouraging to me. The fact you value your privacy has turned you into a pedo in some people's views. Stick to your guns - discord has the right to be just another data-mining operation and you have the right to draw a line and say, no more.

Re: Guess I'm Done with Discord

#53
post #6

I like that for privicy reasons they won't tell you why you were banned. Whose privicy? Does that just mean "our black box NN has banned you and we won't know or care why" ?

Many companies have a policy of not explaining how their abuse detection works because the information aids abusers.

The stuff about privacy is just nonsense from a clueless support person.

Re: Guess I'm Done with Discord

#54

I understand the frustration on the part of the user and I dislike that we're all being forced to give up our anonymity to use these platforms... but also the tone of both emails was quite antagonistic. They may have had slightly better luck if they'd been friendlier and not attempted to school the Discord staff on how their app should behave.

Someone else suggested I should have done the same, but again, I've had prior issues with Discord and really just wanted to be done with it. This account issue set me back a little, and I can't participate in some communities I'd like to, but I've already talked to moderators for some of the guilds that I played a big part in, and they were happy to set up a Discord to Matrix relay for their main channels.

Matrix isn't great, but it's open-source and it allows me to connect however I please. I have my own Synapse homeserver set up; might consider Construct as well, once it matures. And Matrix is the only platform I have run into that even has easy bridging with Discord and so many other services.

Yes, I believe Hacker News feedback to a blog post that was not designed for feedback is unfair to me, but I guess this means that a follow-up post saying what I am doing in response to leaving Discord is in order.

Re: Guess I'm Done with Discord

#55

I understand the frustration on the part of the user and I dislike that we're all being forced to give up our anonymity to use these platforms... but also the tone of both emails was quite antagonistic. They may have had slightly better luck if they'd been friendlier and not attempted to school the Discord staff on how their app should behave.

> but also the tone of both emails was quite antagonistic The customer is always right. > They may have had slightly better luck if they'd been friendlier and not attempted to school the Discord staff on how their app should behave. Or not. Besides, it should not matter, either they did something bad or they did not, the tone of the message may upset the recipient but when you ban someone just like that you can expec…

For free services, I'm the product, not the customer. I understood this and used Discord regardless, because at the time it was the easiest way to talk to certain communities (mostly gaming related).

If I was using Nitro, I'd have to agree with you, but I had a clear stance not to give a dime to a company I do not support.

Re: Guess I'm Done with Discord

#57
post #17

I want to be done with discord. The only value i find is the notifications when you have an @reply. Isn't there someone that has done this for freenode or other IRC ?

mIRC has trigger words. Just input your username as one and when it comes up from someone else mentioning it your window blinks.

Been like that for over 20 years.

Re: Guess I'm Done with Discord

#58
post #7

> I refuse to provide phone verification as I believe it is Discord's fault for flagging my account... > I will be communicating with a couple communities with which I'm involved to explain that I am unable to use Discord Does this person not have a phone? 'Unable' seems like a stretch. If this person said, "I don't want to provide my phone number to Discord, so I'm going to stop using it" I'd understand. Their openi…

Force is more aggressive than language. In that sense, bureaucracies are aggressive by default; that they use friendly language doesn't change this. Imagine that one day, your car locks you out, and there's a smiley face and it says "oh hey, just call this number dude". Is that any less aggressive simply because it's 'friendly'? Of course not. In many ways it's worse - because it's almost sarcastic (it's not _really_…

Yep, lots of people are stuck on the civility of words these days, and completely ignore the civility of actions and their consequences.

People get mad and yelling about a war, absolutely unconscionable and should be disregarded and ignored, however thousands of people dying in said war, well at least nobody said bad words publicly about it, everyone was polite and civil when the decision that they should all die was made.

Just because some automatic process has chosen to discriminate against you, for whatever reason (that mysteriously nobody ever seems to be able to disclose), doesn't make it any less of a hostile, uncivil act.

But yet getting angry about it puts you in the wrong?

Complete garbage.

Re: Guess I'm Done with Discord

#59
post #29
post #18

Tor breaks a lot of shit for me, and I dont even bother with captchas becuase it usually just flags me as a bot. So I dont think this is particularly surprising or out of the ordinary. But yeah, discord used to be held in high standards by me and plenty of other gamers, but they have made it clear that they cannot handle tough situations, and dont really care about their userbase. Someone should start a privacy focus…

I mean it's not exactly privacy focused but if you just use it for spam then Google Voice or Skype numbers would work fine for this.

Many sites don't accept Google Voice or VOIP numbers unfortunately. Or fortunately, depending, as it'd be easier to use GV for text spamming.

Re: Guess I'm Done with Discord

#60
post #2

This is a typical response from service companies in the Internet age. They don't care about truth, or what actually happened, the algorithm says you're bad then you're bad. There's no human to appeal to, no human oversight of if their algorithm is right or wrong. They use another algorithm to check it, which tells them that you must be a bad actor. I've had my own issues with Lyft that are similar. Banned from using…

Honestly I can't be 100% spiteful toward Discord. Their customer service at least allowed me to easily begin the deletion process for my now-useless account. Compare this to Twitter, Google, or Yahoo!, where it's actually really difficult to get in touch with a human that doesn't spam canned replies at you and close your ticket soon after. (I'm especially disgusted at Yahoo! which seems to handle E-mail abuse related issues in the same customer support department as general account inquiries. Makes it really difficult to report spam as a fellow postmaster.)

It's a shame about your experience with Lyft. I'll have to remember this if I ever need a car ride, but seeing how all of these crowdsourced transportation initiatives are popping up with similar policies and disrespect toward open platforms (locking you into their apps, for instance) it might be better for me to consider conventional transportation entirely, if I'm ever stuck without a car and I can call up a normal taxi.

>I'm not one to normal advocate for government regulations and oversight

Yeah, I'd like to say that, this is capitalism and customers can naturally choose the right choice and stop supporting unethical companies, but this is hard especially with the network effect in play with things like Discord. Everyone's on Discord (or Facebook, or Snapchat) and suddenly a person is in the wrong for "not just signing up and using it" because their friends use it just fine. If consumer protections forced Discord to release a way to self-host servers (rather than calling guilds "servers") and made Discord fix their login and anti-spam mechanisms, and allowed users to have third-party apps to access the service, then I wouldn't complain. I still wouldn't like the concept of Discord because I'm a believer in federated networking, but it'd definitely be an improvement over the current state. These consumer / online service laws would also have great effect on financial and educational websites, which have rampant anti-consumer and security issues plastered all over their Internet presence. It's really upsetting to see how many corners people are willing to cut at others' expense.

Post reply on HN