Earlier quoted context omitted.
Yeah, I just tried to add this via the Equifax link, entered all of my info, and got an instant "the system is down" error. Edit: Experian displays a grey screen that says "Loading" Edit: TransUnion requires I set up an account.
For what it's worth, the Equifax link is now working and I was able to place the alert. Experian still is displaying the grey "Loading" page.
Reported difficulties getting help on Equifax's phone lines
51–60 of 125 posts
Re: Reported difficulties getting help on Equifax's phone lines
#52TL;DR: Equifax phone lines unhelpful for anything. Suggestion, from https://www.reddit.com/r/personalfinance/comments/6yv4gb/off... If you do nothing else, place an initial 90 day fraud alert on your file. This is free and will require lenders to contact you if someone (including yourself) tries to apply for credit. Government info. You only have to do this with one bureau in order for the alert to be placed on all t…
Yeah, I just tried to add this via the Equifax link, entered all of my info, and got an instant "the system is down" error. Edit: Experian displays a grey screen that says "Loading" Edit: TransUnion requires I set up an account.
Re: Reported difficulties getting help on Equifax's phone lines
#53TL;DR: Equifax phone lines unhelpful for anything. Suggestion, from https://www.reddit.com/r/personalfinance/comments/6yv4gb/off... If you do nothing else, place an initial 90 day fraud alert on your file. This is free and will require lenders to contact you if someone (including yourself) tries to apply for credit. Government info. You only have to do this with one bureau in order for the alert to be placed on all t…
Transunion isn't working. The automated phone line sends you to a disconnected number. Enabling a freeze online with them does not work and 404's.
Re: Reported difficulties getting help on Equifax's phone lines
#54Because I hate these clickbait titles: the author plays phone-go-round, calls four numbers, waits on hold a bunch, gets disconnected, and eventually gets transferred to an "agent" that ends up being a busy tone. All that was accomplished was that he placed an automated fraud alert, even though his original question was whether or not he was affected by the Equifax breach.
Not click bait at all. The article gives all the phone numbers including the "magical" phone number at the end to get the 90 fraud alert ( 1-800-525-6285 ) including the advise to not make any noise on this call.
Re: Reported difficulties getting help on Equifax's phone lines
#55> I could set up a 90-day fraud alert that would force creditors to call me — at a number of my choosing — before agreeing to open any new accounts in my name. This should be the default, for everyone, for free. If banks don't want to do the bare minimum to verify your identity, the liability for identity theft should be on them and not you.
What stops the hackers to do this first and give their own telephone number? They have all your details.
Re: Reported difficulties getting help on Equifax's phone lines
#56Earlier quoted context omitted.
Yeah, I just tried to add this via the Equifax link, entered all of my info, and got an instant "the system is down" error. Edit: Experian displays a grey screen that says "Loading" Edit: TransUnion requires I set up an account.
For what it's worth, the Equifax link is now working and I was able to place the alert. Experian still is displaying the grey "Loading" page.
Our system is currently unavailable
We are currently unable to add initial 90 day fraud alert or active duty alert to credit file online. Please try again later or click here to print a request form. If you need to install Adobe Acrobat click here
Re: Reported difficulties getting help on Equifax's phone lines
#57... I didn't click the link on principle.
Re: Reported difficulties getting help on Equifax's phone lines
#58I have spent a very large amount of time over the past few years attempting to correct Equifax's record of my information (all to the now-apparent end of reducing noise in the hacker's data). They somehow had my SSN associated with someone else, leading to a few rejected credit applications. Equifax customer service reps are very poorly trained. The singular goal of all Equifax employees with whom I interacted was to…
Re: Reported difficulties getting help on Equifax's phone lines
#59If enough people do that to make it a national issue, Equifax will at a minimum notice, and possibly go out of business (because no bank will work with them) sending a very strong message to everyone who deals with private data.
Anyone know how to start Viral Activism?