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Zoom terms now allow training AI on user content with no opt out

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Re: Zoom terms now allow training AI on user content with no opt out

#481

Earlier quoted context omitted.

It's also much more responsive than teams. They seem to optimize frame rate over resolution and teams seems to do the opposite. Having used both I find the framerate more important as it's much easier to interpret quick facial expressions. But teams looks glossier which makes it easier to sell I guess.

Have you experienced anything like this other commenter mentioned? https://news.ycombinator.com/item?id=37022878

Nope it works great for me, we always use it with the ham radio club and it performs admirably.

Re: Zoom terms now allow training AI on user content with no opt out

#482
post #342
post #334

Earlier quoted context omitted.

In the US I don't know a single person that has access to POTS. Discord (with paid nitro) is the gold standard for quality and latency, followed by all the free VoIP apps

I live in the US, and I'm pretty sure everyone I know has a landline, though a good number of them are now digital/fiber/whatever. Some people I know still have multiple landlines, as it's cheaper than paying multiple cell bills if necessary. I know at least one person who used to have call forwarding set up to get calls on their cellphone, but with the current state of marketing calls they probably don't do that any…

> everyone I know has a landline

We clearly live in very different bubbles

> digital/fiber/whatever

VoIP

> cheaper than paying multiple cell bills

Nobody pays multiple cell bills unless they wanna use several data-only eSIMs from different carriers to get better speed/coverage. If you just want a lot of phone numbers, you can port your numbers to a VoIP provider and forward them. Way cheaper than a landline

Re: Zoom terms now allow training AI on user content with no opt out

#483
As my old granny used to say, “If in doubt, keep it out”. (She meant your nose from other people’s business). But it’s good advice when considering which software to allow on your computer and in your life. Personally, I’d avoid using ANY software whose Terms I don’t fully trust.

Re: Zoom terms now allow training AI on user content with no opt out

#484

Hi there - this is Aparna from Zoom, our Chief Operating Officer. Thank you for your care and concern for our customers - we are grateful for the opportunity to double click on how we treat customer content. To clarify, Zoom customers decide whether to enable generative AI features (recently launched on a free trial basis) and separately whether to share customer content with Zoom for product improvement purposes. Al…

Remember when Zoom lied about having strong encryption, and sharing data without permission? https://arstechnica.com/tech-policy/2021/08/zoom-to-pay-85m-...

Re: Zoom terms now allow training AI on user content with no opt out

#485

Earlier quoted context omitted.

How does Jitsi handle 500-person+ conference calls these days? This is the killer zoom feature - it looks like Jitsi can handle up to 500 now. https://jaas.8x8.vc/#/comparison . That's personally not enough for many remote companies. So if we're going to have to have Zoom on our machines anyway (to handle an all-company meeting), why not just use it for the rest?

Are 500-person conference calls actually productive? Surely the number of speakers in any such meeting will be a small percentage of listeners?

It may be that only a small subset of people will talk, but it's not necessarily the case that you know which subset beforehand. When the software can handle it, it's much easier to have everyone join a single call than it is to make sure that the right three people and two meeting rooms have access to talk, and guess which one other person out of about 250 might be called on to provide more context on an answer.

And I suspect that for most people -- including me -- Zoom accounts are "effectively unlimited". I wouldn't expect that many people to attend one of my meetings. The Internal Events team have licenses that allow for more attendees; I have a 500 attendee limit and I doubt I've ever gone above 50.

Re: Zoom terms now allow training AI on user content with no opt out

#486
post #398

Earlier quoted context omitted.

I am really puzzled how are they able to "quietly" update the terms without notifying their users? Everybody was joking about the emails (We have updated our terms...) raining from every company when GDPR et al. got introduced. What changed?

Section 15 of the agreement ("MODIFICATIONS TO THIS AGREEMENT") allows for Zoom to unilaterally change the terms without providing notice other than updating them on the website.

In many countries that is illegal... ToS does not go over the local laws.

Re: Zoom terms now allow training AI on user content with no opt out

#487
post #486

Earlier quoted context omitted.

Section 15 of the agreement ("MODIFICATIONS TO THIS AGREEMENT") allows for Zoom to unilaterally change the terms without providing notice other than updating them on the website.

In many countries that is illegal... ToS does not go over the local laws.

In such jurisdictions, it would be unenforceable, but not illegal. The agreement is executed in California per section 33.3, where it is perfectly legal.

Re: Zoom terms now allow training AI on user content with no opt out

#488
post #25

Earlier quoted context omitted.

Zoom is giving itself the right to collect video and audio of you that could be used today to deepfake your voice in a convincing way. It won't be long before the video deepfakes are convincing too. This is absolutely awful and terrifying.

> does not include ... product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your ... use of the Services Did you not read the quote? Or are you telling me this still might include video and audio data? I feel like an medieval illiterate farmer reading latin...

The ambiguity in this wording is on purpose, so it will be harder to tell in court (if someone sues them) that they were forbidden or allowed to do any specific thing.

They don't detail what any of product usage data is, and you might think it is content, but later one they detail that they'll use user content (which they also don't detail what it is) for AI training...

Re: Zoom terms now allow training AI on user content with no opt out

#489
post #42

Earlier quoted context omitted.

I think so, given that it mentions the case of the client being a paying customer: > 31.3 Data Processing Addendum. If you are a business, enterprise, or education account owner and your use of the Services requires Zoom to process an End User’s personal data under a data processing agreement, Zoom will process such personal data subject to Zoom’s Global Data Processing Addendum. Though it limits the scope of the dat…

To some extent, I don't know how much I care. This is my employers problem, not mine. Where it actually starts to bother me is when I need to use a platform like Zoom for a job interview. Now I'm forced to download this spyware onto my personal computer and forced to consent to a whole bunch of things I would rather not consent to, as a private individual, rather than as a representative of my employer.

I've never had to install their application on my machine. The web version performs works well for me, if anything it performs better than their app ever did.

Re: Zoom terms now allow training AI on user content with no opt out

#490
post #37

Earlier quoted context omitted.

> I've had good experiences with competitors That's flipped for me: I've had good experiences with zoom on occasion. The only time we use Zoom is with US customers, so a handful of times per year I'd estimate. Before covid, I only ever heard of Zoom in the context of laughably bad vulnerabilities; then during covid, suddenly it was a new verb used online to mean video calls. In a world where there are many establishe…

When it comes to ridiculous EULA provisions like in this thread, are any of those competitors any better? Of course the open source ones are, but do people actually use those? Maybe they're popular in Europe, but I certainly won't be able to convince a potential American employer to interview me over Jitsi any time soon.

I like Jitsi. What I've mainly used with most people is Google Meet in a browser and I'm not sure what they promise -- which is the main reason I was vague about which alternative at the start of this thread. It shouldn't hurt to list your preferences in preference order when setting up a call.

Google seems more trustworthy than Zoom by a considerable margin, even though I don't treat them as wholly aligned with me, and centralization is a vulnerability.

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