Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Zoom terms now allow training AI on user content with no opt out

explore.zoom.us

Post reply on HN
Print view View original

41–50 of 538 posts

Re: Zoom terms now allow training AI on user content with no opt out

#41

Post by [deleted] »

asplake wrote: post #14
isodev wrote: post #2

10.2 … You agree that Zoom compiles and may compile Service Generated Data based on Customer Content and use of the Services and Software. You consent to Zoom’s access, use, collection, creation, modification, distribution, processing, sharing, maintenance, and storage of Service Generated Data for any purpose, to the extent and in the manner permitted under applicable Law, including for the purpose of product and se…

Before that: > Customer Content does not include any telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your or your End Users’ use of the Services or Software (“Service Generated Data”). I could be wrong, but my take is that there is not all that much to see here

[deleted]

Re: Zoom terms now allow training AI on user content with no opt out

#42

Post by rany_ »

ta1243 wrote: post #34

"I am altering the deal. Pray I do not alter it any further." My company pays for zoom, presumably we agreed to some form of terms before this change. Is this the same TOS for paid accounts too?

I think so, given that it mentions the case of the client being a paying customer:

> 31.3 Data Processing Addendum. If you are a business, enterprise, or education account owner and your use of the Services requires Zoom to process an End User’s personal data under a data processing agreement, Zoom will process such personal data subject to Zoom’s Global Data Processing Addendum.

Though it limits the scope of the data collection: https://explore.zoom.us/docs/doc/Zoom_GLOBAL_DPA.pdf

Re: Zoom terms now allow training AI on user content with no opt out

#43

Post by unnouinceput »

ta1243 wrote: post #34

"I am altering the deal. Pray I do not alter it any further." My company pays for zoom, presumably we agreed to some form of terms before this change. Is this the same TOS for paid accounts too?

That's a question for you company's legal department, not HN

Re: Zoom terms now allow training AI on user content with no opt out

#44

Post by hef19898 »

gunapologist99 wrote: post #38

Given how many large companies outright ban using AI for codegen etc (including Google!), will this cause some of those large companies to find alternatives to Zoom, or is it just too ingrained? (I remember when WebEx was the default choice for large companies, and now that's largely changed, but that was because Cisco allowed WebEx to mostly wither on the vine, while Zoom is still a great product , if not company.)…

That makes Zoom basically a no-go for any company. IP needs to be protected, if your video conference provider can use all data you share using his platform for AI training, meaning he has access to it, he is most likely out.

Microsoft says thank you.

Re: Zoom terms now allow training AI on user content with no opt out

#45

Post by gunapologist99 »

jxf wrote: post #36

edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…

Good catch jxf! but what is that boundary line between SGD and Customer Input/Content? Is it blurry or clearly defined? It seems like things like translations or future enhancements might fall into that area (it also seems like training AI on diags isn't as useful), so this might be expanded in the future now that they have that language in place.

Re: Zoom terms now allow training AI on user content with no opt out

#46

Post by bippihippi1 »

Maxious wrote: post #17
ginko wrote: post #3

Does that include corporate zoom contracts?

You can self host the enterprise tier "User and meeting metadata are managed in the public cloud while the meeting traffic including video, audio and data-sharing goes through the Meeting Connector in your company network." https://explore.zoom.us/docs/en-us/plan/enterprise.html

good luck finding the telemetry in the decompiled meeting connector server

Re: Zoom terms now allow training AI on user content with no opt out

#47

Post by version_five »

To be fair, there's no way Microsoft isn't doing something worse with data from Teams. And the only reason google "products" exist is to mine data to sell ads. I can see how we'd expect better from a company focused on video chat, but it's not like any of their big competitors are actually treating your data respectfully.

Re: Zoom terms now allow training AI on user content with no opt out

#48

Post by naillo »

LinuxBender wrote: post #24

I am curious if they have been silently saving voice to text transcription in the background on all calls and if AI will be permitted to ingest all of that data. A great deal could be learned from private one on one calls in the corporate world. The insider knowledge one could gain about corporations and governments would be fascinating.

Their mouths must be watering at this thought but the legal repercussions are obviously company destroying

Re: Zoom terms now allow training AI on user content with no opt out

#49

Post by boredumb »

_ddzr wrote: post #11

Thankfully nothing like this is in Jitsi Meet’s TOS: https://jitsi.org/meet-jit-si-terms-of-service/ It never ceases to amaze me how companies choose the worst software!

I started using matrix internally (with element as a client) which uses jitsi under the hood for video/voice chat. Quality is amazing.

Re: Zoom terms now allow training AI on user content with no opt out

#50

Post by pawelwentpawel »

Does this mean that ZOOM is basically using every attendee's audio and video stream to train their models? How do they define the "Service Generated Data"?

I made a video-conferencing app for virtual events (https://flat.social). No audio and video is ever recorded, packets are only forwarded to subscribed clients. Frankly, while designing the service it didn't even cross my mind to use this data for anything else than the online event itself.

Post reply on HN