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New Surface Pro

microsoft.com

471–480 of 606 posts

Re: New Surface Pro

#471

Nothing like confusing naming/branding than having a new product called "Surface Pro" when the Surface Pro 4 was released a few year(s) ago. > Xbox > Xbox 360 > back to "Xbox One" Microsoft sure has weird naming tendencies,.

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Not to mention... google play store vs play store vs google play music vs google books vs Inbox vs gmail vs Google docs vs Google Drive (wtf is even the difference between these two?)

I want to mock but then I recall every naming meeting we've ever had at my company and I totally get it

Re: New Surface Pro

#472
post #41

One import thing with all Surface laptops that most people don't know: > Support is limited to the country you purchased the device in. Eg: - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. - If you buy a Microsoft laptop, and need a warranty repair done in a different country, Microsoft won't help you. I purchased a Surface Book (which I love) in a Micr…

This used to be called "gray market" (grey?) items. Items that are imported not through official channels (for example camera lenses that are often for sale from the bigger dealers in NYC). There is no warranty, but the lenses are cheaper (due to currency values and the price the companies set it can be a little cheaper, but sometimes a lot cheaper). In the old days the prices in magazines for equipment where in 2 co…

Reading that page is just weird - how are US lenses different than other countries? Are other lenses made to substandard specs? In which case, what the fuck?

In this case, I just hope they want to squeeze every last dollar out of their buyers, like Hollywood does with movies.

Otherwise, regional/country-locked sales/warranties make little sense.

Re: New Surface Pro

#473
SP3 user for ~3 years.

Usecases: Web Dev in node/javascript/HTML/CSS, now using WSL. Notetaking in onenote + surface pen for general journaling, notes at meetups, notes from MOOCs, notes from self-language-study. Vague low-power gaming sometimes. Adobe Lightroom photo editing.

Issues: Onenote is absolute fucking garbage at syncing. It is absolutely unusable when offline. It will throw unskippable error dialogs about being unable to sync when offline, meaning I can't use it to write or take notes at all unless I tether. It is so useful in all the above usecases, with no competitor, that I have subjected myself to just getting my tether on my phone ready when I'm out and about and needing to use onenote. However, it is frustrating to the extreme.

Anybody here at Microsoft care to comment on this actually being addressed? Syncing and offline issues have been a "top priority" for the onenote team since 2014 according to the flares of investigating I do occasionally.

Re: New Surface Pro

#474
post #203

Earlier quoted context omitted.

They do it because customers find it simpler, and because it makes it easier to keep all the models in stock.

And because a customer who must have one feature will pay for the other features they don't need if that's the only way to get it.

See also the damned cable channel bundles when I just want to watch NBA or NHL live.

Re: New Surface Pro

#475
post #80

Any Linux support? I'll buy Microsoft hardware if I can keep my full development environment (Qt creator included)

Linux support will be limited. I'm running Ubuntu 16.04 and Win10 on a Surface Book - no pen input, can't use dedicated GPU, wifi signal occasionally dies, can't wake up from sleep Other then that, Linux actually runs pretty well and is very usable.

>other than that

That's... a pretty big "that"

Re: New Surface Pro

#476
post #439

Earlier quoted context omitted.

I'm sitting here staring at my US keyboard and scratching my head. All of the Menu shortcuts align perfectly with the UK keyboard's iconography but not the US keyboard which opts for labels. And why do we have a key labeled both enter and return?

I noticed that in the US almost all signage uses text instead of symbols. For example, writing "No smoking" on a sign, where in Europe you would have a crossed-out cigarette. I don't really understand why this is done, since well-made symbols are also understandable for illiterate people or those not speaking the language.

In Europe you have a lot of languages and nations mixed. People who design signs know and care about that. In US you have a huge country where everyone speaks the same language. People who design signs don't even know it's a problem that needs to be solved.

Re: New Surface Pro

#477
post #452
post #451

Earlier quoted context omitted.

plain wrong. there is a 2-year warranty within 6 months the seller needs to actually prove that it worked correct. after that you (buyer) need to prove it. there is __never__ a warranty (under law, the manufacturer can make a special guarantee like apple care of course) between the manufacturer and the buyer (at least in the eu and might change if seller == manufacturer) the warranty is always between the _seller_ an…

Of course there can be a manufacturer warranty, there just isn't a legal requirement for one (and it can have rules like "talk to the dealer if you bought it recently, we cover you only when you can't go through them anymore")

Precisely. Most of the time electronic device manufacturers set the commercial warranty[1] to one year, but that's purely their prerogative. That's why you can go the Apple Store with your MacBook during the first year[2] even if you bought it from FNAC or Amazon or whatever. Apple Care extends that duration to three years, and possibly sets additional coverage terms like with Apple Care +.

On top of that, as merb said, following the EU directive, local law (in France, that's the Hamon bill) says the legal warranty of compliance[0] covers for the whole two years. So Apple can tell me to buzz off past the first year if I bought their hardware from Amazon, but so that I can go through them directly instead of going the roundabout way through the seller during the first year. The seller can never tell you to buzz of (as long as you duly prove the defect past 6 months as merb said), even during the time a possible commercial warranty applies, but it can be more efficient to go through the manufacturer directly, as is the case with Apple Stores, but I've been using this for other brands where the wait list was months long through the seller whereas the manufacturer fixed it in less than a week and even footed the bill for the postage.

[0]: https://www.service-public.fr/particuliers/vosdroits/F11094

[1]: https://www.service-public.fr/particuliers/vosdroits/F11093

[2]: https://www.apple.com/legal/warranty/products/mac-french.htm...

Re: New Surface Pro

#478
Why are kickstand hybrid laptops a thing?

Its the combination of an over-sized tablet that you find impossible to hold and touch type on comfortably at the same time because 'TOUCH ON EVERYTHING', mixed with the idea the family photo frame sitting on your desk would make a great workstation if I just added a detachable keyboard. Lame!!!

Re: New Surface Pro

#479

Earlier quoted context omitted.

"If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are." This can be misleading. I bought my Macbook Air in Portugal, had 2y warranty there. Then moved to the UK and the brick stopped working. Went to an Apple Store and since it was after the 1y warranty offered when you buy it in the UK, they rejected replacing it for me. Eventually went to Portugal to visit m…

Brick means the power adapter? I've gotten 4 or 5 replacements, for free. I always have spares (instead of carrying them with me). So always claim "Dude, weird, I just bought this a few months ago." Given the past drama, I think Apple just swaps them, to avoid any further bad PR. And, frankly, these adapters should last forever. For comparison, I don't think I've ever replaced an HP or Dell adapter.

I never replaced those either, but HP adapter did melt the plastic cover on one of my laptops and I started to see the naked wiring (on the DC side). I bandaged it with some tape.

Re: New Surface Pro

#480
post #379

Earlier quoted context omitted.

My current laptop is an ASUS ROG but I'm waiting to see who else is competing, I kinda want hardware that'd be most likely to have better Linux support.

Haha, you literally stole the thought out of my mind when I had hit send - Asus has some great value/performance, but I wasn't sure of the Linux support. I have a good friend who runs linux natively (I use a VM) and is raving about the new Lenovo Carbon X1 as well.

Don't get me wrong, I run a Ubuntu Variant natively, no dual-booting on my ASUS ROG laptop, but the Nvidia drivers are iffy, also battery life is a downer. Would love to see a Linux compliant laptop with amazing battery life. I would think MacBooks are very common enough hardware wise to where Linux support would be pretty decent, same with a Surface... Maybe even the Dell ones, so I'm just waiting and waiting...
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