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New Surface Pro

microsoft.com

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Re: New Surface Pro

#451

Post by merb »

lloeki wrote: post #395
sambe wrote: post #127

Earlier quoted context omitted.

There is (currently) a two-year EU-mandated warranty, Apple was even taken to court for not emphasizing this enough when selling AppleCare.

Detail worth knowing: under the EU warranty the first year is covered by the manufacturer, the second by the reseller. If you buy a MacBook outside an Apple Store, after the first year you're supposed to bring it back to the place you bought it. There is even a difference between ordering it online through apple.com and buying it at the brick and mortar Apple Store as those are legally not the same. In practice thoug…

plain wrong. there is a 2-year warranty within 6 months the seller needs to actually prove that it worked correct. after that you (buyer) need to prove it. there is __never__ a warranty (under law, the manufacturer can make a special guarantee like apple care of course) between the manufacturer and the buyer (at least in the eu and might change if seller == manufacturer) the warranty is always between the _seller_ and the _buyer_. if the seller is something like amazon than you give your defective product back to amazon (amazon than of course has the same warranty between his seller/manufacturer). b2b is the same (but also has some special rules and might be (more) country dependant).

( Source: http://europa.eu/youreurope/citizens/consumers/shopping/guar... German EU LAW: http://eur-lex.europa.eu/legal-content/DE/TXT/PDF/?uri=CELEX... (99/44/EG) )

Edit: Well the most important fact of course is that there is no "eu law" there are just policies that the countries than can enforce/make a law out of it (http://ec.europa.eu/info/law/law-making-process/overview-law...) well european can than make claims against the country, but sometimes they even fail to do that.

Re: New Surface Pro

#452

Post by detaro »

merb wrote: post #451
lloeki wrote: post #395

Earlier quoted context omitted.

Detail worth knowing: under the EU warranty the first year is covered by the manufacturer, the second by the reseller. If you buy a MacBook outside an Apple Store, after the first year you're supposed to bring it back to the place you bought it. There is even a difference between ordering it online through apple.com and buying it at the brick and mortar Apple Store as those are legally not the same. In practice thoug…

plain wrong. there is a 2-year warranty within 6 months the seller needs to actually prove that it worked correct. after that you (buyer) need to prove it. there is __never__ a warranty (under law, the manufacturer can make a special guarantee like apple care of course) between the manufacturer and the buyer (at least in the eu and might change if seller == manufacturer) the warranty is always between the _seller_ an…

Of course there can be a manufacturer warranty, there just isn't a legal requirement for one (and it can have rules like "talk to the dealer if you bought it recently, we cover you only when you can't go through them anymore")

Re: New Surface Pro

#453

Post by IanDrake »

novaleaf wrote: post #207

back to naming hell I see. Surface Pro > Surface Pro 4 > Surface Pro 3 etc... Is it bad to have higher numbers in product titles? I don't see a problem with "Surface Pro 5" but maybe "normal" people do?

It will probably be identified by date the way many Apple products are.

Mac Mini and MB Air and such.

When you go to sell it 5 years from now, it will be the 2017 Surface Pro.

Re: New Surface Pro

#454

Post by song »

paulcole wrote: post #137
dilap wrote: post #69

Earlier quoted context omitted.

wow, that's crazy customer unfriendly.

Eh, is it really? How many customers does this really affect? If you're from a European country and buying in the US, odds are you're trying to avoid VAT.

I'm a so-called digital nomad and travel to a lot of different countries a year. The fact that Apple offers worldwide warranty means that I'm more likely to buy from them (even though OSX is becoming more and more buggy over the years).

I'd love to buy a surface pro but not having world wide warranty would stop me from buying it.

Re: New Surface Pro

#455

Post by e12e »

BlueDingo wrote: post #436
e12e wrote: post #362

Earlier quoted context omitted.

> Is the whole touchscreen tablet combo worth that premium? I would say it depends. I love the touch screen (I've disabled my touchpad) - and I love the real pen/digitizer. The sp4 is basically the dynabook: high dpi screen, a pen that works. Still some annoyances with scaling in legacy apps - and I've yet to find a great "smart" drawing/cad program that really takes advantage of the pen - I'm thinking something like…

Regarding drawing and CAD programs, have you heard of Moment of Inspiration (MoI)? The interface is designed to be suitable for stylus input with fewer and fatter buttons, scrubbing, etc. More importantly, the workflows also seem to be designed around this so repeating or chaining actions is easy and you never feel like stylus input is cramped or lacking precise control. Other pros: -fully customizable HTML UI -fast,…

No, I had not. I'll certainly take look.

http://moi3d.com/

Re: New Surface Pro

#456

Post by adambyrtek »

ultimoo wrote: post #403
goatforce5 wrote: post #387

Earlier quoted context omitted.

I bought a MacBook in the UK and some time later when I was in the US they keyboard became faulty. I walked in to a US Apple store and explained the problem. The Genius person agreed there was a fault and then started tapping away at their computer. He umm'ed and ahh'ed and called over a manager. At this point I was thinking they were going to reject the warranty repair for some reason, but the manager ended up apolo…

Pardon my ignorance but what is the difference in the UK style keyboard vs the US style keyboard? Is the 4/$ replaced with the 4/£ key? Wouldn't this be problematic when programming (for example variable substitution on the shell etc.)?

There are two separate issues that need to be distinguished:

1. Physical keyboard layout (how keys are placed). There are two primary standards: ANSI (mostly US) and ISO (most of Europe). The most notable difference is the shape of the Enter key (L-shaped on an ISO keyboard and straight on an ANSI one). ISO keyboards also have one extra key and a shorter left Shift to make space for it.

2. Logical keyboard layout (how key presses are interpreted). This is what is printed on key caps, but it doesn't have any relation to the actual scan codes being sent. Many languages use their own accented characters (e.g. ąęćłóńżź for Polish) and historical preferences (e.g. QWERTY/QWERTZ/AZERTY), but this is implemented in software.

Logical layout can be easily configured in the operating system, and for touch typists it doesn't really matter what is printed on the keys, but differences in physical layout can take some time to get used to.

PS. I'm Polish, I live in the UK, and I type on a US mechanical keyboard with ANSI layout :)

https://deskthority.net/wiki/ANSI_vs_ISO

Re: New Surface Pro

#457

Post by hrrsn »

pixelcloud wrote: post #400
goatforce5 wrote: post #387

Earlier quoted context omitted.

I bought a MacBook in the UK and some time later when I was in the US they keyboard became faulty. I walked in to a US Apple store and explained the problem. The Genius person agreed there was a fault and then started tapping away at their computer. He umm'ed and ahh'ed and called over a manager. At this point I was thinking they were going to reject the warranty repair for some reason, but the manager ended up apolo…

counter example. I had to take my MacBook in three times durnig its life, for the same issue (wifi/bt issues because of aircard connection to VM) Every single time I was told to make an appointment. Which take about 3 days to get. They took the laptop and spend a week fixing it (every time!) My experience at Multiple Apple stores in Southren Ontario.

I believe after the third repair, they'll replace the entire machine with a new model.

Re: New Surface Pro

#458

Post by kerryritter »

agmcleod wrote: post #71
jmkni wrote: post #52

Earlier quoted context omitted.

I have the XPS 15 with 32GB ram, it's an amazing laptop. It becomes essential once you start running VM's or Docker etc

I dunno, I do all that with 16gb of RAM, and have for years.

Same. I don't get it. My machines are 16gb and have zero problems with VMs, docker. What am I missing?

Re: New Surface Pro

#459

Post by joemi »

Can you actually use this "laptop" on your lap? Doesn't the fact that it has a kickstand make it extremely awkward, if not impossible? I have not tried one like that myself, so I honestly don't know, but I'd be very surprised if it worked on one's lap.

Re: New Surface Pro

#460

Post by ghrifter »

crb wrote: post #76
Longhanks wrote: post #4

> The most versatile laptop. ...that doesn't ship with a keyboard (pen isn't included either). No USB-C. 16GB RAM maximum.

They'll "give" you a USB-C dongle. https://www.theverge.com/2017/5/23/15674254/microsoft-surfac... > Microsoft is planning to release a dongle that will plug into the new Surface Pro and Surface Laptop devices and provide USB-C support. It’s like any dongle you’d expect, and it simply slots into the Surface connector port on the device. “If you want to charge a device with a Type-C charger, you can. If you want to pu…

You can also buy a $200 dock for plugging in the Surface Pro to a monitor and it has some more USB ports.

Jesus christ this is insane.

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