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Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

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Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#461

Post by baddox »

alexhutcheson wrote: post #328
cmiles74 wrote: post #324

A co-worked of mine convinced the company to buy them a MacBook (the first the company has ever purchased) to replace their aging Dell laptop. They have been doing more and more work on the company's iOS app and the aging Mac mini the company had purchased needed to replaced anyway. After having the laptop for just over a year, they called me upset as the laptop would no longer power on. After some gentle interrogati…

Is it normal for companies to expect employees to pay for accidentally damaged equipment? At everywhere that I've worked, some accidental damage was treated as a cost of doing business, and IT would replace it.

AFAIK it's normal for companies to have warranties for expensive computer equipment. The small tech startups I'm familiar with just buy consumer AppleCare or the equivalent, while the bigger companies I'm familiar with have big enterprise warranty plans.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#462

Post by camelNotation »

kowdermeister wrote: post #442
camelNotation wrote: post #410

Earlier quoted context omitted.

Not only are Thinkpad keyboards the most comfortable and satisfying on the market, you can literally pour water on them and it will drain out the bottom of the laptop without ever touching internal components. After using my Thinkpad for about six months, I can't go back. The keyboard is amazing, build quality is rock solid, screen is 4k with 100% RGB, and you can actually upgrade the thing. I buy a laptop because I…

My only complaint with ThinkPads is that they are ugly as hell and I'm not an Apple fanboy. A device should look beautiful, clean and simple that you are looking at all day.

I'm not sure I agree. The newer ThinkPads, especially the thin lines like the P1 and X1 are beautiful devices, solid metal, matte black, very clean. Sure, they sell a few big and fat workstation designs as well, but you are getting an enormous amount of customizability and upgradeability for that. They have an option for every preference.

And even if you think all the models are ugly, a premium laptop is a very expensive purchase. Function follows form for most people when it comes to that kind of spending.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#463

Post by npongratz »

oehpr wrote: post #457
npongratz wrote: post #437

Earlier quoted context omitted.

I want to like Thinkpads for their hardware quality, but I cannot get over Lenovo stuffing malware into their systems, even after they got caught. How can I be put at ease?

well, you can do what I do and wipe the OS. Though, that's a bit of a time investment.

That's obvious, and certainly the first thing I'd do upon receiving such a device. But given how Lenovo got caught more than once pushing malware (after promising they'd fix it), I worry the problem could be deeply engrained in their product philosophy, and as such, I don't know that I'd even trust their firmware.

But maybe people change, and maybe I'm just being paranoid and depriving myself unnecessarily from hardware that I would like. (FWIW, I have used Thinkpads and greatly liked their keyboards, enough that I do consider them for every hardware refresh).

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#464

Post by [deleted] »

manojlds wrote: post #362
SilasX wrote: post #275

Earlier quoted context omitted.

In terms of sensitivity it's good, but the new MBPs also have this enormous trackpad that makes it so I can't use the keyboard without accidentally swiping it all the time and moving the cursor in a way that does something I don't want. I know I'm in the minority here, since I do so much on the keyboard and don't use the mouse or the fancy trackpad features, but it's really infuriating. Edit: I must be getting old, b…

The bigger trackpad is a huge downer in other ways too. I can't keep the laptop on my tummy while lying on a sofa. Does anyone know the motivation for making them big and so close to the edge?

[deleted]

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#465

Post by weberc2 »

mrguyorama wrote: post #380
weberc2 wrote: post #268

Earlier quoted context omitted.

Also, the trackpads on Mac just work. I recently made a foray back into Windows a few years ago and was disappointed to learn that PC trackpads have made little progress in the intervening decade. Is it really easier to touchscreenify your entire software stack than to build a sane touchpad?

Meanwhile, if you're like me and don't like how the mouse or trackpad respond, you're SOL, because there is zero configuration allowed. Try using a non-magic mouse on a mac. It's hell.

What? I do have a non-magic mouse. What issues do you have?

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#466

Post by mhermher »

corndoge wrote: post #325
toast0 wrote: post #305

Earlier quoted context omitted.

From about 7 years of troubleshooting mac problems, it's actually worse than Windows problems. First, you find people discussing the problem where everyone claims it doesn't exist and no solutions are found. Then you find the problem and solution for mac os from 2008, and that solution definitely doesn't work, but might also break things worse. Then you decide, it's best to just make sure your headphones aren't on wh…

It really is kind of amusing how forum threads with Mac owners asking for help usually have at least a few people that instead of responding to the question take the opportunity to relate how their Mac has been working perfectly for them and never had that problem. I like my Mac and my Windows and my Linux boxen, I'm not a Mac hater, but I only see this on Mac related forums.

It's like half the comments on this very thread.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#467

Post by baddox »

headsupftw wrote: post #378
cmiles74 wrote: post #324

A co-worked of mine convinced the company to buy them a MacBook (the first the company has ever purchased) to replace their aging Dell laptop. They have been doing more and more work on the company's iOS app and the aging Mac mini the company had purchased needed to replaced anyway. After having the laptop for just over a year, they called me upset as the laptop would no longer power on. After some gentle interrogati…

By Bay Area standards, you work for a super shitty company.

I think it's terrible for any company to cause an employee to reasonably think they need to pay out of pocket for the company's equipment. "Bay Area standards" have little to do with it. My first part-time job was doing tech support for a small town public school district that had very little money and was far from a flashy Bay Area tech company, but they had a supply contract with HP that covered equipment failure and damage.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#468

Post by 13rac1 »

trimbo wrote: post #350
scarface74 wrote: post #335

Earlier quoted context omitted.

I’m in no way defending Apple’s keyboards and there are some real issues with tiny bits of dust completely ruining a keyboard, but normal laptops have always been susceptible to even a little liquid damage. But if your coworker couldn’t just go to his manager, tell them what happened and the company paid for it, that says more about the company.

> normal laptop have always been susceptible to even a little liquid damage Check out Thinkpads https://www.lenovo.com/us/en/landingpage/small-business/reso...

Exactly. Here is Louis Rossmann dumping a pint of water on his Lenovo https://youtu.be/ig3xI8dUdm0?t=1702

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#469

Post by [deleted] »

powvans wrote: post #451
dwaite wrote: post #414

Earlier quoted context omitted.

> Easily the worst way to design a mouse, ever. I don’t understand how it was approved. I do. It was on purpose. They do not want people using the wireless mouse as a wired mouse with a short, thick cord not designed for it. Which is totally what my parents would do.

That's easily solved by disabling the mouse when it's connected to the cable. If what you're asserting is true, at by disabling it they could have avoided this endless mocking.

[deleted]

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#470

Post by katbyte »

cpcallen wrote: post #295
SilasX wrote: post #275

Earlier quoted context omitted.

In terms of sensitivity it's good, but the new MBPs also have this enormous trackpad that makes it so I can't use the keyboard without accidentally swiping it all the time and moving the cursor in a way that does something I don't want. I know I'm in the minority here, since I do so much on the keyboard and don't use the mouse or the fancy trackpad features, but it's really infuriating. Edit: I must be getting old, b…

I'm 'old' too: when I finally decided to replace my 2010 15" MBP last summer I opted for a 2015 model. Keyboard durability, battery life and ports were the main considerations, but ease of repair factored in, too. (I mean, 1/10 is better than 0/10, right?) The work-issued 2017 MBP I was using at the time is bit smaller and lighter but the bigger trackpad and brighter screen were not worth the downsides for a personal…

I got my company to purchase me a 2015 last year too. Best choice ever. Love the keyboard, have spilled wine on It and it still works and I have all the ports I need!
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