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Adobe tricks users into a 12 month contract

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Re: Adobe tricks users into a 12 month contract

#451

Post by that_guy_iain »

josephcsible wrote: post #396
bambax wrote: post #241

Earlier quoted context omitted.

Or you can just block the recurring payments and wait for them to come at you? Anyway a "free" trial that asks for your cc number is obviously not free. Better to stay away of those to be on the safe side.

> Anyway a "free" trial that asks for your cc number is obviously not free. There is a legitimate reason to do that: to keep people from making a bunch of accounts and getting free trials with them forever.

It also means you’re more serious about paying for the service

Re: Adobe tricks users into a 12 month contract

#452

Post by tallytarik »

victor106 wrote: post #421
JJMcJ wrote: post #416

Earlier quoted context omitted.

If you don't have a card that allows that, you can also buy a prepaid card, though I believe such cards may have distinctive numbers and it's possible a vendor may disallow.

I use https://privacy.com/ for this. One of the best discoveries I found on hn a few years ago

Looks like it’s US-only.

I haven’t been able to find a service like this that supports Australian users, so looking for suggestions!

Re: Adobe tricks users into a 12 month contract

#454

Post by djrogers »

basisword wrote: post #424

"But what does 'annual plan, paid monthly' mean?" - is it just me or is this completely self-explanatory? I think it's a bit shitty of them to require a yearly contract but it's very clear.

They don’t even require a yearly contract, it’s just one of the 3 choices

Re: Adobe tricks users into a 12 month contract

#455

Post by ajxs »

Under Australian consumer law most of what's discussed in this Twitter thread is actually illegal. Just because it's part of a company's business process doesn't mean it's legal. I ran into the same problem when trying to cancel my service, and found myself presented with some utterly onerous cancellation fee. I told them I'd make a complaint with Australia's consumer affairs regulator, the ACCC[0]. They waived the fee pretty much the moment I mentioned their name. I'd advise anyone in the same position to check your country's consumer laws, and contact your local regulatory bodies.

https://www.accc.gov.au/

Re: Adobe tricks users into a 12 month contract

#456

Post by djrogers »

ushakov wrote: post #223
oytis wrote: post #200

Earlier quoted context omitted.

That is literally the first thing I've encountered as a new immigrant to Germany. This scheme is ubiquitous here that nobody even considers it especially dishonest, it's up to the customer to be careful.

we have a 14 day "Widerrufrecht" Adobe must comply with and return 100% of the funds they can't just override the law with their own Terms and Conditions but yes, the scheme is very popular among telcos

They don’t override anything - did you read the T&Cs? It clearly states you can get a full refund within 14 days of purchase.

Re: Adobe tricks users into a 12 month contract

#457

Post by veb »

tallytarik wrote: post #452
victor106 wrote: post #421

Earlier quoted context omitted.

I use https://privacy.com/ for this. One of the best discoveries I found on hn a few years ago

Looks like it’s US-only. I haven’t been able to find a service like this that supports Australian users, so looking for suggestions!

I'm in NZ, but I can use https://statescard.com/ and they seem to be pretty good.

I use this for signing up to watch HBO Max and some other subscriptions. It's pretty handy.

Re: Adobe tricks users into a 12 month contract

#458

Post by joshuaissac »

mrtksn wrote: post #64

Just yesterday, on a local streaming platform that has a series that I want to watch I was offered "7 days free". Great, I can watch the accumulated episodes and if I still feel like watching the new ones that come weekly I can keep the subscription, right? Nope, the "7 days free" wasn't a a trail but 7 extra days when you purchase a full year subscription. I was considering to get a monthly subscription to try it ou…

> I really hope that if Apple is forced into allowing 3rd party payments, we end up getting a standardised interface like the one we have currently on Apple's platforms but with an option to choose the alternative payment method(in the same screen but a different card or account kind of thing, like choosing a card in Apple Pay).

If they are forced to unbundle payments, they should be made to unbundle them fully. So not only third-party payment processors in Apple's App Store, but third-party app stores like Cydia (or even Google Play and Microsoft Store) should also be able to use (for a fee) the same payment system as Apple's App Store. If we go by Apple's current 27%-3% split, it could compete against alternatives such as Stripe even on other platforms.

Re: Adobe tricks users into a 12 month contract

#459

Post by msilb »

jsf01 wrote: post #447
rabuse wrote: post #410

Earlier quoted context omitted.

I always just create a virtual number through my CC, set the maximum to $1, and have it expire within a couple months. Works like a charm.

How do you do that?

Not sure about the US but in Europe there is Revolut that allows you to create virtual credit card numbers tied to your main account. They can be deleted/disposed of at any time in the app.

Re: Adobe tricks users into a 12 month contract

#460

Post by pkulak »

victor106 wrote: post #421
JJMcJ wrote: post #416

Earlier quoted context omitted.

If you don't have a card that allows that, you can also buy a prepaid card, though I believe such cards may have distinctive numbers and it's possible a vendor may disallow.

I use https://privacy.com/ for this. One of the best discoveries I found on hn a few years ago

They are the best. They're big issue used to be that they gave out _debit_ numbers, which a lot of things would not accept. But, this year they transitioned to credit, so even that problem has gone away.
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