441–450 of 592 posts
Screw those guys. At least for amateur/hobby work, I've used the following for years and love them. I also try to regularly donate to them. Instead of Illustrator for drawing, use Inkscape https://inkscape.org/ and/or Krita https://krita.org/en/ . Instead of Lightroom for developing digital photos, use Darktable https://www.darktable.org/ Instead of Photoshop for touchups, use GIMP https://www.gimp.org/ . Instead of…
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For future reference, just tell the vendor "I did not authorize this charge. Please refund me". Don't engage them further. When that call fails (or, if they don't pick up the phone in a reasonable amount of time), call your credit card company and say "I want to issue a charge back". They'll ask if you tried to work with the vendor. Answer "yes", full stop. There should be a phone number associated with the charge on…
> You can also say "this service wasn't rendered", or "I never received the product I ordered", as applicable. Those are specifically listed as valid reasons to issue a chargeback. The person at the credit card company has to enter a numeric reason code for the charge back, and by using those phrases (or similar), you're making their lives easier. This is, unfortunately, not a panacea. I paid for tickets pre-covid fo…
They keep insisting that it’s just “postponed” to 2021, and now 2022 …
It’s ridiculous, I’m never going to ever go to an Ultra show again in my life.
If they had just refunded me immediately I would probably have already bought tickets to & attended other Ultra shows (in the country I now live in).
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I use Linux but I'm mostly content with Gimp and Inkscape. I know Photoshop have some "content aware fill" and things but that's just their re-branded name for neural networks that are already open source, it's just a matter of time before it's available in Gimp. I might even consider writing those plugins too but my time is limited.
I thought the big problem is that gimp uses only rgb color encoding, which is fine for non-print, but if you want to print something professionally you need at least cmyk.
I just went through most of the process of subscribing. The Twitter feed seems to be missing a screen that I was presented with. The screen includes 3 cards to select from. One is monthly at a price of $79.49/mo and has a clear note that you can cancel anytime with no fee. One is annual billed monthly at $52.99/mo with a note that fees will apply if I cancel after Feb. 26th. The 3rd is annual billed upfront at $599.8…
Then suddenly they will have a non-scummy front page. I'm from Europe though and it was in no way clear that you signed up for a year. I work in software, and know how to read legalese pretty well.
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No, that's correct. If you cancel within 7 days you pay nothing. If you cancel after 14 days you have to pay for half the year. I'm not sure what happens between those two points— I'd guess it's a grace period but I'm not sure— but personally I'd be surprised to have any reduction in cost if I went beyond a clearly stated free trial I agreed to. Folks have legitimate bones to pick with Adobe— including the cost alone…
I tend to agree on principle, but this whole concept of 'annual, monthly' is really scummy. Even YC startups are doing it now, showing you a per-month price while de-emphasizing the fact that you're paying for a year up front. Adobe is the first one I'm familiar with that does normal monthly billing but forces you to stay a year. >Hanlon’s Razor shreds the assertion of deliberate malfeasance over a site-wide design s…
Really? The Commitment Subscription payment model is super common and old as time.
Oracle. Microsoft for some services. Lots of random SaaS companies. Unity Pro. Gyms. Internet service. Webex since forever. POTS service. Mobile service until Verizon got greedy and they started letting phone subsidies do the same thing. Leases. Service contracts for everything from software support to pest control. Consulting contracts. Columbia's Record of the Month Club.
I am firmly against blaming people who've been ripped off because they didn't' prevent it, but this is not new. It is a standard business practice across many industries. It's not even new to software.
Beyond that, even with Adobe, you don't even have to use it— it's just the only one Adobe lets you sign up for a free trial with. If you go to Adobe's sub page: https://www.adobe.com/creativecloud/plans.html
And click on the 52 whatever a month plan, the three options for subscriptions— Month-to-Month, Monthly with a 12 month commitment, and annual paid upfront, are listed clear-as-day on the right.
I think the Hanlon's Razor play on words is clear. When the two possibilities at large seem to be "Adobe, the world standard in creative software, maliciously styled their cancellation terms to trick the sliver of people suspicious enough to read the terms but not suspicious enough to realize the text was cut off" and "Adobe fell behind on user testing for infrequently viewed text-only fine print pages," Hanlon's razor is the heuristic people should use, and the results are self-evident.
Also, anyone whining about Apple's AppStore lockdown on subscriptions by in-app payment only (I know I have complained about this myself) there is no better argument for why letting a 3rd party manage subscriptions is a good thing.
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> Anyway a "free" trial that asks for your cc number is obviously not free. There is a legitimate reason to do that: to keep people from making a bunch of accounts and getting free trials with them forever.
I always just create a virtual number through my CC, set the maximum to $1, and have it expire within a couple months. Works like a charm.
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I use Linux but I'm mostly content with Gimp and Inkscape. I know Photoshop have some "content aware fill" and things but that's just their re-branded name for neural networks that are already open source, it's just a matter of time before it's available in Gimp. I might even consider writing those plugins too but my time is limited.
I thought the big problem is that gimp uses only rgb color encoding, which is fine for non-print, but if you want to print something professionally you need at least cmyk.
RGB color in Gimp is fine for me because I only use it for photo processing, and cameras shoot in RGB so you aren't losing any information by doing your photo processing in 16-bit or higher RGB.
You can do color space conversions to CMYK after that stage.
On an interesting side note, realistically though, I've found the vast majority of people I've had to work with don't understand the difference between RGB and CMYK and just want "PDFs" and don't necessarily let me choose or interact with the printing agency directly, or the printer is some friend's wife's father's friend's friends' friend's company on WeChat that is going to be doing the printing at 1/10 the cost of every other commercial printing agency out there and they've chosen to use that company and it would look silly of me to suggest to use a company that costs 10X more just so I can get proofs. In those cases, I've found that if I don't have access to proofs, these days, RGB PDFs often seem to get more consistently rendered than CMYK PDFs.
I made a complaint to ACCC in Australia last year regarding the way they advertised monthly pricing: https://news.ycombinator.com/item?id=26786563#26787160