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Tesla workers shared sensitive images recorded by customer cars

reuters.com

441–450 of 521 posts

Re: Tesla workers shared sensitive images recorded by customer cars

#441
post #3
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Honestly, every time Tesla or their overlord is in the news, I get closer to wanting to sell ours. The only three things keeping me here are: 1. It’s a waste to sell this and buy a new car 2. Tesla still have the best charging network by far 3. Tesla are one of the only car company outfitting their vehicles with decent processors. Which is extra important now that everyone moves their stuff to touch screens running L…

I can understand if you already have a Tesla. What blows my mind are the people continuing to buy new ones.

point 1 and 2 are still leading by a wide margin.

Also my pre-order from > year ago for a Rivian is still 1.5 years away from my build date (June 2024 is their estimate). :-/

Re: Tesla workers shared sensitive images recorded by customer cars

#442
post #324

Earlier quoted context omitted.

When I was working for [blank] cellphone carrier we had a competing carrier fire their entire phone repair/support staff in the area because they were keeping a USB hard drive stash of nudes. Tech support staff would pass it from store to store and dump whatever nudes they'd collected from customer phone repairs that week. I don't remember how they got caught. I had to come down on multiple tech staff at our own stor…

> I had to come down on multiple tech staff at our own store for digging around in photos anytime a hot woman came in with a phone By "come down on", I hope you meant "fire".

Wasn't in charge. Management was fully aware of the issue so all I could do was shame them.

Re: Tesla workers shared sensitive images recorded by customer cars

#444

Earlier quoted context omitted.

Get a German car. Privacy is taken extremely seriously here in Germany. In all walks of life. Companies, schools, doctor‘s offices, etc. Edit: I wouldn’t want to touch a Tesla even if it was gifted to me. Seeing the founder behave the way he does (latest incident: Changing Twitter’s logo to a shitcoins image) makes him extremely unsympathetic to me.

> Privacy is taken extremely seriously here in Germany. On paper. But there are plenty of examples of companies doing things that they shouldn't be doing.

I worked for Mercedes R&D for a bit, they absolutely do. Mistakes do happen if course.

Re: Tesla workers shared sensitive images recorded by customer cars

#445

Earlier quoted context omitted.

I was at a hackathon once, and they had a startup fair, where various companies had their booths. One startup had created a student-management system for schools. And the rep was demoing the system. Except with live data. Showing pages of real students with their pictures, home addresses, etc! So, principles aside, the actions of companies are such that there can be no trust.

I've seen something very similar with medical data.

I had a background check company that a previous employer used email me to say:

"I just wanted to verify that this is the correct email address for you, and that the following info is correct:" and proceeded to list my full name including middle initial, name, phone number, date of birth and full SSN."

Mind blown on a couple of levels. Was tempted to reply back "I have no idea who this is - this isn't the correct email".

They also found my girlfriend on social media, got her phone number and called her to "verify my identity".

To be clear, this was a run of the mill SRE position, not any type of background check for a clearance.

Instead, I told my new employer, and they were as livid as I was, profusely apologetic to me, and fired that background check company that day.

Re: Tesla workers shared sensitive images recorded by customer cars

#446
post #334

Earlier quoted context omitted.

These days pretty sure things are much more regulated and locked down for the giants. It would take a conspiracy with multiple employees in the right groups to access that type of data and there'd be a trail that gets detected fast.

You mean like when some eBay execs banded together to harass a user? https://www.npr.org/2022/09/30/1126078948/live-spiders-and-c...

That may not be a good example because it is not clear if it involved those eBay execs actually improperly accessing information that eBay had.

It seems to be a campaign by eBay execs who were physically harassing a couple that published a newsletter the execs did not like. That would only require finding out where they live.

I just found that out in a few minutes from information on their website and a guess that they probably live not too far away from where their company is, followed by a public records search based on that guess which verified that the guess was right and gave me their address.

Re: Tesla workers shared sensitive images recorded by customer cars

#447

I decided I’m never buying a Tesla because of this.

Does that mean that up until now you thought Tesla is a company full of ethical people? And when I say "ethical people" I mean either the low level individuals wouldn't go violate their customer's privacy, AND the higher level individuals would put in place security measures that would make it impossible for the low-level employees to violate their customer's privacy? Seriously, in your mind what changed?

I had considered buying a Tesla, but didn't because the infrastructure isn't good enough yet where I live. But now, no, my next car will be an EV from any other manufacturer. I had no idea that Teslas had the ability to send video back to the company.

Re: Tesla workers shared sensitive images recorded by customer cars

#448
post #419

Earlier quoted context omitted.

Right, so the problem is still private companies not putting in the effort to build in privacy to prevent this. For physical film it’s hard, but for software you should at the very least record access to personal data and audit it to make sure people actually need it and aren’t abusing whatever permissions they are using to get the data.

The employees in this case aren’t going looking where they weren’t supposed to. This isn’t an auditing problem, like the Google/Facebook/Amazon employee snooping where they aren’t supposed to. In this case employees are tasked with watching the video clips that car owner intentionally shared with them in order to label it (draw boxes around specific objects). After spending 8 hours a day drawing boxes around fire hyd…

https://www.theverge.com/2023/4/6/23672760/tesla-employees-s...

They were sharing recordings and screenshots on internal message boards, even making memes of them. It wasn't just funny stuff either, graphic stuff too. That's far from joking around with your coworkers, even that would be totally inappropriate and worthy of termination imo.

Re: Tesla workers shared sensitive images recorded by customer cars

#449

I decided I’m never buying a Tesla because of this.

Does that mean that up until now you thought Tesla is a company full of ethical people? And when I say "ethical people" I mean either the low level individuals wouldn't go violate their customer's privacy, AND the higher level individuals would put in place security measures that would make it impossible for the low-level employees to violate their customer's privacy? Seriously, in your mind what changed?

When they first started the Model S (I wasn't that thrilled by the Roadster), Tesla was my dream.

However, as time has passed, the shine has worn off, more and more. I'm not thrilled with the antics of the Tesla CEO, but I haven't really let that influence my opinions of the car.

It took some time, but all the other carmakers are starting to come out with some damn nice e-cars. Tesla had a great head start, but the tortoises are catching up...

Re: Tesla workers shared sensitive images recorded by customer cars

#450
post #370

Earlier quoted context omitted.

Get a German car. Privacy is taken extremely seriously here in Germany. In all walks of life. Companies, schools, doctor‘s offices, etc. Edit: I wouldn’t want to touch a Tesla even if it was gifted to me. Seeing the founder behave the way he does (latest incident: Changing Twitter’s logo to a shitcoins image) makes him extremely unsympathetic to me.

>Privacy is taken extremely seriously here in Germany I find this hard to believe considering their numerous lies about their car emissions and the extent they went to cover it up.

What's the correlation? Car emissions aren't composed of PII or anything.
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