MacBook Air M1 screen crack for no apparent reason • Hacker News Board

Re: MacBook Air M1 screen crack for no apparent reason

#441

Post by no-s » Tue, Aug 16, 2022, 1:07 AM UTC

nwatson wrote: post #165

bergenty wrote: post #137

Earlier quoted context omitted.

Wait what? What do you mean return to socal

Vehicle likely had to be transported from Tucson, Arizona to SoCal == Southern California to a factory or more fully-equipped Tesla repair facility.

> or more fully-equipped Tesla repair facility.

Correct. There was no authorized repair available in Tucson. The mobile windshield repair service declined to touch it. There was a possible repair in Phoenix (130 miles) but it wasn’t certain.

Correct re Southern California. He drove it back though. The rest of the family went back in a separate vehicle.

Re: MacBook Air M1 screen crack for no apparent reason

#442

Post by bliteben » Tue, Aug 16, 2022, 1:09 AM UTC

asdff wrote: post #396

thehappypm wrote: post #81

Earlier quoted context omitted.

Is the screen more slammable (for lack of a better word)? My HP has these two rubber stoppers that prevent the Screen from slamming the keyboard.

Macs have always had that, but the newer ones have this issue where the screen hits the keyboard. Never happened with the older fatter models from a decade ago.

I have one of the last 16” intel macs and god I wish it was built like the 17” ones. Cleaning the screen terrifies me because the thing is so fragile. Not to mention how my previous screen had the coating get messed up from using glasses cleaner on it once.

Re: MacBook Air M1 screen crack for no apparent reason

#443

Post by no-s » Tue, Aug 16, 2022, 1:10 AM UTC

bergenty wrote: post #435

nwatson wrote: post #165

Earlier quoted context omitted.

Vehicle likely had to be transported from Tucson, Arizona to SoCal == Southern California to a factory or more fully-equipped Tesla repair facility.

Yeah but that incredulous for a windshield replacement.

> incredulous for a windshield replacement.

I thought so too. That’s when I started noticing Teslas around town with cracked windshields, heheh.

Re: MacBook Air M1 screen crack for no apparent reason

#444

Post by bliteben » Tue, Aug 16, 2022, 1:11 AM UTC

jrmg wrote: post #432

asdff wrote: post #396

Earlier quoted context omitted.

Macs have always had that, but the newer ones have this issue where the screen hits the keyboard. Never happened with the older fatter models from a decade ago.

My MacBook ten years ago quickly developed a very obvious, when off, imprint of the key shapes on its screen.

Well as I recall 10 years ago we would use keyboard covers , and those caused imprints, but the keyboard alone never did. I cant imagine you could even use a keyboard cover today. Kind of just worse design all around on these laptops.

Re: MacBook Air M1 screen crack for no apparent reason

#445

Post by tomxor » Tue, Aug 16, 2022, 1:11 AM UTC

Latest comment is very telling at the level of apologism that goes on in Apple's userbase:

> Aug 15, 2022 3:01 PM in response to Iau88

> Isn't this what happens when you shut any laptop when an object is sitting on the keyboard?

Not when it's imperceptibly small, people are not putting bricks in their laptops.

Re: MacBook Air M1 screen crack for no apparent reason

#446

Post by TacticalCoder » Tue, Aug 16, 2022, 1:13 AM UTC

jabbany wrote: post #93

sschueller wrote: post #62

I miss the old non-reflecting plastic screens we used to have on laptops but I guess shiny glass sells better. Form over functional IMO.

Actually most budget laptops still use plastic screens... It's only the high end models where things become glass. It almost makes sense, since if you're buying an expensive laptop, you're probably OK with higher cost of ownership too (as seen by the other replies on this thread of people spending multiple hundreds to repair their screens).

> (as seen by the other replies on this thread of people spending multiple hundreds to repair their screens)

I'd rather buy a 500 EUR non Apple laptop than pay the 490 EUR I was quoted to repair my M1 MacBook Air's screen. I mean: I get it fixed, than what? It's still a prone-to-crack screen I get.

And there's no way I'm thinking: "Oh well, rather than pay 490 EUR to fix the screen, I'll buy another M1".

Well... I considered just buying a new M1: but not after having read about all the people having similar issues. Now I know I wasn't just unlucky and I know it wasn't my fault.

I'm not interested in a fragile laptop.

Re: MacBook Air M1 screen crack for no apparent reason

#447

Post by Crosseye_Jack » Tue, Aug 16, 2022, 1:15 AM UTC

asdff wrote: post #390

vineyardmike wrote: post #375

Earlier quoted context omitted.

My partner used to work as an apple support person. People break their shit all the time and try to pretend it wasn’t their fault because they don’t want to pay for a repair. How you ask and call has a huge impact on your success. Another big impact: your purchase history. If you’ve owned every iPhone for the last decade and purchase it as soon as it comes out they will be much more lenient when you tell them it was…

That seems like a scandal if they are looking at purchase history then basing repair protocol on that history

I've seen it happen outside of Apple, heck I've seen it outside the tech world. Company deems the damage to be out of warranty however after looking at the purchasing history/power of the customer and deeming them as "someone they don't really want to piss off" they will then offer a no cost repair/replacement as a "goodwill gesture".

Think of it like this:- You have 2 clients you sold widgets too that have come in for repair. Both widgets are beat the hell up like they were using them to hammer in nails and are both clearly out of warranty repairs.

One customer as other than this widget has 0 purchase history with 5 followers on twitter and the other has been buying goods since you were a start up and has a million followers.

Who would you be more inclined to make sure they are happy and who would you say "yeah I'll fix it, but its gonna cost you" to?

(For examples of something like this, see examples of people going virial on social media because something broke / got banned, timed it right, and suddenly it was magically fixed, within 24 hours, but your avg joe is stuck speaking to a chat bot for months on end).

Re: MacBook Air M1 screen crack for no apparent reason

#448

Post by lillecarl » Tue, Aug 16, 2022, 1:15 AM UTC

abrouwers wrote: post #418

harry8 wrote: post #405

Earlier quoted context omitted.

T480s 3.5yrs old, out of warranty, ex-corporate cost me USD$430 running ubu 22.04 on a 4 core 8th gen core i5 & intel gfx is getting me 10 hours of battery life without having replaced the battery. (power settings set to Power Saver in the very obvious gui menu above shutdown). I did shove in more ram and a bigger ssd. Meh, 8G & 250G would have been enough fwiw. Gnome desktop is a thing I now find really polished and…

I mean, x1 carbon (new) isn't much cheaper (in fact, more expensive, at the time of my googling) than a MacBook Air. The linux ecosystem (which I love) has it's own fair share of problems - gnome vs. KDE, deb vs. rpm, X vs. Wayland, pulseaudio vs. pipewire, systemd vs. (the world). Sure, installing ubuntu and not worrying about any of it is a great option, but I think you've painted a slightly too pretty picture :-)…

Gnome vs KDE isn't really a thing, deb vs rpm isn't a thing, X vs Wayland is only a temporary thing, Pulse vs PipeWire isn't a thing, PipeWire implements pulse apis.

systemd vs $INITSYSTEM is also temporary, though on a longer timescale. We need the old generation to die before systemd is accepted by everyone.

I don't mean to shit on your argument, but most things are either just preferences or progress that isn't done yet.

I'm about as bleeding-edge as can be (always latest stable kernel with xanmod patches) from NixOS, using Wayland and PipeWire.

The move to PipeWire made literally everything better for me (just works TM). While Wayland isn't perfect yet.

Gnome or KDE is a preference, it doesn't matter much and they're cooperating on many Wayland extensions.

systemd hate is either because you love the drama or you like bash scripts.

I don't particularly like either, so I like systemd.

A good thing people often forget with Wayland, PipeWire and systemd is that they are making our ecosystem a bit less fragmented, which I see as a great win, especially since I'm a NixOS user, my system relies heavily on systemd being declarative. My distro of choice wouldn't work as well (at all) without all "standards" (both real and implementation) that systemd and freedesktop puts forward.

Back on topic, the Linux desktop is honestly quite great if you constrain yourself a bit (Run a stable distro with boring tech, no Nvidia) or live on the bleeding edge where things also work well but might require more maintenance.

Lets be honest though, if I wasn't running NixOS I would probably run Ubuntu with whatever display and audio server they decided for me. And the package manager would be apt, brew, nix or flatpak depending on application. (Now it's Nix and Flatpak only).

Re: MacBook Air M1 screen crack for no apparent reason

#449

Post by [deleted] » Tue, Aug 16, 2022, 1:16 AM UTC

Spooky23 wrote: post #224

asdff wrote: post #13

Earlier quoted context omitted.

After the keyboard fiasco I am very nervous about upgrading my 2012 macbook. I tried the last intel model air (same body as the m1) and that computer was an absolute lemming. This 2012 computer sure looks old and ugly, but I can replace all the components myself with a screwdriver, and the body was designed so the cpu could actually work at 100% and not end up thermally throttled. The computer gets hot and the fans g…

During a recent heatwave, I was working on my back patio, where the temperature peaked at 104F. My 14” M1 MBP didn’t notice. No fan noise, no performance issues. My windows laptop that I was barely using to test and issue struggled. The CPUs were throttled down and the fan was throttled up. My body found itself wishing that I had an internal fan! :)

[deleted]

Re: MacBook Air M1 screen crack for no apparent reason

#450

Post by asdff » Tue, Aug 16, 2022, 1:19 AM UTC

Crosseye_Jack wrote: post #447

asdff wrote: post #390

Earlier quoted context omitted.

That seems like a scandal if they are looking at purchase history then basing repair protocol on that history

I've seen it happen outside of Apple, heck I've seen it outside the tech world. Company deems the damage to be out of warranty however after looking at the purchasing history/power of the customer and deeming them as "someone they don't really want to piss off" they will then offer a no cost repair/replacement as a "goodwill gesture". Think of it like this:- You have 2 clients you sold widgets too that have come in f…

It just seems like you are wide open to legal broadsides working with a policy like this. Basically you are turning your repair program into a class based program. Poor people are disadvantaged relative to your whales but that isn't clear to anyone using the service. IANAL but it seems like it could be easy money for a law firm on discrimination grounds if they had this sort of stuff on record from an apple employee.