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MacBook Air M1 screen crack for no apparent reason

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91–100 of 588 posts

Re: MacBook Air M1 screen crack for no apparent reason

#91
post #72

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

> My 14" M1 MacBook Pro repair cost was $809 My custom Ryzen 7/RX 570 Linux PC built from parts cost less than this, so a repair of this magnitude just boggles my mind. At that point just buy yourself a new computer.

May I ask how long the battery lasts on your your Ryzen 7/RX 570 Linux PC?

Re: MacBook Air M1 screen crack for no apparent reason

#92
post #44

Earlier quoted context omitted.

Apple doesn't want to do proper strain relief on their cables because it's ugly and unaesthetic. Apple has basically always prioritized form over function.

Apple wasn't always like that, just the current iteration of Apple. Back in the 80s and 90s Apple was more focused on longevity and building really great user interfaces than purity of design. Their Human Interface Guidelines were some of the best in the industry and they spent a lot of time and money on human factors research.

and apple almost went bankrupt after that.

Re: MacBook Air M1 screen crack for no apparent reason

#93

I miss the old non-reflecting plastic screens we used to have on laptops but I guess shiny glass sells better. Form over functional IMO.

Actually most budget laptops still use plastic screens... It's only the high end models where things become glass.

It almost makes sense, since if you're buying an expensive laptop, you're probably OK with higher cost of ownership too (as seen by the other replies on this thread of people spending multiple hundreds to repair their screens).

Re: MacBook Air M1 screen crack for no apparent reason

#94
post #72

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

> My 14" M1 MacBook Pro repair cost was $809 My custom Ryzen 7/RX 570 Linux PC built from parts cost less than this, so a repair of this magnitude just boggles my mind. At that point just buy yourself a new computer.

What boggles my mind is why you didn't get a computer with a Centrino Core 2 Duo with an integrated graphics card.

> Ryzen 7/RX 570

At this point just buy yourself a couple of used computers.

Re: MacBook Air M1 screen crack for no apparent reason

#95
post #72

Earlier quoted context omitted.

> My 14" M1 MacBook Pro repair cost was $809 My custom Ryzen 7/RX 570 Linux PC built from parts cost less than this, so a repair of this magnitude just boggles my mind. At that point just buy yourself a new computer.

Quoted post unavailable.

No post body was provided.

Re: MacBook Air M1 screen crack for no apparent reason

#96
post #44

Earlier quoted context omitted.

Apple wasn't always like that, just the current iteration of Apple. Back in the 80s and 90s Apple was more focused on longevity and building really great user interfaces than purity of design. Their Human Interface Guidelines were some of the best in the industry and they spent a lot of time and money on human factors research.

80s Apple computer were not speced for a long, useful life.

I don't mean the specs but the quality of the hardware design itself.

Re: MacBook Air M1 screen crack for no apparent reason

#98
post #72

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

> My 14" M1 MacBook Pro repair cost was $809 My custom Ryzen 7/RX 570 Linux PC built from parts cost less than this, so a repair of this magnitude just boggles my mind. At that point just buy yourself a new computer.

Honestly, if I had broken the screen, this seems like a fair cost for a new display like this. Apart from the the cost, I'd also like to mention the repair process (via mail at their Houston repair facility) was very speedy. I got a quote within hours of them receiving the product, and it was shipped the next day after I approved. The supervisor mentioned that if they ever set up a repair program for this issue, they will refund the fee.

Now, if only they could also fix the audio crackling issue that me and many other users are experiencing... (https://www.reddit.com/r/macbookpro/comments/s4r1m5/macbook_...)

Re: MacBook Air M1 screen crack for no apparent reason

#99

Earlier quoted context omitted.

Then why hasn’t it happened for other macbooks? The corners of my 2012 are noticeably deformed from impacts and the screen is fine

The fracture pattern depends on the direction of impact. It's easily verifiable under a microscope. From the thread it sounds like Apple did indeed verify them with a microscope. However people are not always rational, especially when money is involved.

The thread has 50 pages and 2000 votes, so I'd guess even if that is a factor, it wouldn't account for all of them.

Re: MacBook Air M1 screen crack for no apparent reason

#100
post #72

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

> My 14" M1 MacBook Pro repair cost was $809 My custom Ryzen 7/RX 570 Linux PC built from parts cost less than this, so a repair of this magnitude just boggles my mind. At that point just buy yourself a new computer.

People just don't understand how good desktops are, right?

On my flight yesterday, when I pulled out my full tower Ryzen with 2x 3090 GPUs, I got told that the power outlet on the plane seat shouldn't be used for my 1200W power supply.

And yet, the same flight attendant said nothing to the macbook user a few rows over who was clearly plugged in. Frankly, it's appalling how few people understand that a cheaper desktop is comparable to a laptop.

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