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Apple requires account deletion within apps in AppStore starting January 31
401–410 of 515 posts
Re: Apple requires account deletion within apps in AppStore starting January 31
#402Earlier quoted context omitted.
In California the New York Times still requires you to chat with a customer support person on their website. You still have to wait in queue, then wait for the person (or maybe it's a bot at this point) paste in several attempts at retaining your subscription. The law needs to be that you can cancel all recurring payments through a standard interface. It's ludicrous that my online banking account doesn't just show me…
Can you dispute? Just say that NYT cannot be unsubscribed from because of unresponsiveness and blacklist it from ever charging the card number.
I doubt the bank is going to be happy with you disputing charges if you haven’t followed whatever process the company makes you follow in order to cancel.
Re: Apple requires account deletion within apps in AppStore starting January 31
#403Earlier quoted context omitted.
It's not just banks either. Suppose you're an equipment rental service. But you can't delete the customer's account before they return the equipment (or pay for losing it). Suppose you're a dog kennel. You can't delete the customer's account while you have their dog in your possession. Suppose you're the parole division of the police department. Can the "customer" delete their "account"? This is the problem with dict…
It clearly states that if you create the account in the app you have to be able to delete the account within the app. In none of those cases are you creating the account within the app.
>In none of those cases are you creating the account within the app.
why not?
Re: Apple requires account deletion within apps in AppStore starting January 31
#404Earlier quoted context omitted.
When did "deleted" become a vague term? Deleted means removing as much PII as you reasonably have authority to do so. It means purging all that data from all databases with a guarantee that you will be removed completely from all snapshots in a reasonable amount of time. This should be the default, normal understanding of what it means to delete your account. It doesn't mean set a flag in a database so when your comp…
I mean... There are a zillion reasons this isn't trivial. Imagine I have an app that pays you, and it has to report taxes on it. It can't just delete your info. Imagine an app that sells alcohol, maybe it needs to make sure it has confirmation of your age/info in case of legal action. Imagine a chat application, if you chatted with someone and they deleted their account, would you lose the chat information (or even t…
Didn't say it was trivial. But that's what users expect: a reasonable right to data privacy.
Re: Apple requires account deletion within apps in AppStore starting January 31
#405What about inmutable systems? My app (using scuttlebutt) creates an 'account' but it's located as crypto keys only within the app and apple keychain. So far the apple reviewers refused to believe that it works like. It's open source, they've got the code... but still.... Same is true for anything crypto. The account as it were exists on many devices, but it's not something you as the app creator can manage. I think a…
Congratulations, you turned a trivial problem into an unsolvable one for no reason at all.
Re: Apple requires account deletion within apps in AppStore starting January 31
#406Earlier quoted context omitted.
This is why using the blockchain got user data is such a stupid idea. The immutability makes it impossible to redact or remove information, even if that information is encrypted. The same is true foor P2P services where there is no central accounting system. Deleting the account shouldn't be a problem if all the "account" info is stored on the device itself, so if your reviewers aren't completely incompetent I don't…
Hate to break it to you but banks are not deleting your account immediately when you close it. They legally can't.
Never mind the banks. UK companies have to keep VAT records for 6 years
Re: Apple requires account deletion within apps in AppStore starting January 31
#407Earlier quoted context omitted.
Yes, pretty much anything that has anything to do with anti-money laundering takes 7 to 10 years to even consider forgetting your account.
Ok, and? 7-10 years isn't forever, or at least certainly not long enough to negate GP's point about blockchain immutability being undesirable as far as account deletion is concerned.
Did I argue that point at all? Such immutable system will absolutely not be applicable to the EU and GDPR unless all the data is encrypted and the encryption keys are not part of the major chain.
A lot of firms that deal with personal data may even have snapshots of every single change, sort of immutable - just not global. Again destroying the keys solves the issue of the immediate erasure. The latter is often times impossible due to tape back ups.
Re: Apple requires account deletion within apps in AppStore starting January 31
#408Earlier quoted context omitted.
Hate to break it to you but banks are not deleting your account immediately when you close it. They legally can't.
Never mind the banks. UK companies have to keep VAT records for 6 years
This is different from not deleting your account. Having to keep a record of your purchases doesn't mean they can keep track of your hobbies or whatever.
GDPR solved this years ago: right to be forgotten does not apply to legal requirements to keep records. Companies must keep those records only for the minimum time though.
Re: Apple requires account deletion within apps in AppStore starting January 31
#409Earlier quoted context omitted.
Why don’t you just use pro-everything devices. Even top quality ones exist now, which can be reprogrammed to function as you wish. Apple is not the only option anyone has.
Because it's impossible to ignore 50% of the market using iPhones. To do so would be to doom your company.
So you’re an app developer, the part “want to run my software” confused me. As an apple user, I’m afraid that I’m with apple here, because I’ve been experimenting with other platforms before and didn’t like it when people just ran their software without any rules on my phone. That big market share is partially the result of the rules that protect the consumer, and that is a good thing. (Btw, I’m okay with 3x price idea, I think it isn’t criticized by apple and would be not)
Re: Apple requires account deletion within apps in AppStore starting January 31
#410Earlier quoted context omitted.
Hate to break it to you but banks are not deleting your account immediately when you close it. They legally can't.
KYC/audit regs aside, it's also because the account belongs to the bank. The money is held in trust on your behalf, but the amounts are a liability on the institution's balance sheet. This is also why an increase in the balance of your deposit account is referred to as a credit; the statement is written from the bank's perspective, not yours. What you have is partial control of these funds, via instructions to your b…
I think this way of framing it is perhaps misleading.
Yes, it's plainly true that the bank owns (or rents) the hardware, software, databases, etc. and that you're paying for a service through various fees.
But IP is much less clear, and the view that "it's my database so it's my data" is not actually universally legal when the data concerns humans.