In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…
I fell in this trap too and luckily I paid through PayPal. I really don’t like PayPal as a company but from a consumer standpoint they’re useful to me because I am able to terminate billing on the PayPal side of things. Also i have not been burned by PayPal in the few disputes I have had to go through. I wish there was a less shitty option than PayPal with the same level of insulation and dispute resolution. Lots of…
wrt dispute resolution, paypal is pretty awful compared to the traditional credit card, at least the major (top tier) bank issuers. the lower tiers like Capital One I imagine are more difficult. I'm in a paypal dispute right now. I have to wait 2 weeks for something to happen (don't know what exactly) before i can progress to the next stage, whatever that is. really? my amex reverses the charge immediately when i call them, and as far as my side of things, i'm done with it at that point. my WF visa is similar, and they call me when a further action is required.
paypal is google-level horrible. nearly indispensable service, immensely useful in some ways, the worst anti-user behavior in other ways. even the website to manage your account is full of dark patterns.
if you hate supporting it, stop supporting it.