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Lightroom app update wipes users' photos and presets, Adobe says not recoverable

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Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#401

In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…

I fell in this trap too and luckily I paid through PayPal. I really don’t like PayPal as a company but from a consumer standpoint they’re useful to me because I am able to terminate billing on the PayPal side of things. Also i have not been burned by PayPal in the few disputes I have had to go through. I wish there was a less shitty option than PayPal with the same level of insulation and dispute resolution. Lots of…

For this specific use case, the old fashioned virtual credit card is sufficient. BOA and Citi offer them, to name a couple.

wrt dispute resolution, paypal is pretty awful compared to the traditional credit card, at least the major (top tier) bank issuers. the lower tiers like Capital One I imagine are more difficult. I'm in a paypal dispute right now. I have to wait 2 weeks for something to happen (don't know what exactly) before i can progress to the next stage, whatever that is. really? my amex reverses the charge immediately when i call them, and as far as my side of things, i'm done with it at that point. my WF visa is similar, and they call me when a further action is required.

paypal is google-level horrible. nearly indispensable service, immensely useful in some ways, the worst anti-user behavior in other ways. even the website to manage your account is full of dark patterns.

if you hate supporting it, stop supporting it.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#402
post #45

Earlier quoted context omitted.

I also detest the subscription as I rarely update and don't care about new features. It compares really poorly too with the other key piece of software I use - DaVinci Resolve. Resolve has an incredibly good free version and then the paid upgrade is a single payment.

An observation I've made is that DaVinci Resolve seems to be a more technically capable still image editing tool than Adobe Lightroom, despite being designed for video colour grading instead of photography. For example, Lightroom does not allow custom colour spaces for the output, they're restricted to a fixed list of baked-in ICC profiles. The only option is to export in the large ProPhoto space and then externally…

I don't think there is any other software that matches Resolve's ease of use and results when it comes to primary or secondary (selective) color correction. I'm pretty sure you could just make a 6000x4000 (for example) timeline (resolution isn't limited to 4K in the paid version) and drop in a bunch of stills as separate single frame "clips", and export as a bunch of stills.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#403
post #265

Earlier quoted context omitted.

For those not in the USA and with a Revolut card, you can activate a virtual card in the app, register with and then dispose of. I did this for the free month of linkedn gold or whatever its called.

You do not even have to dispose it. You basciall have a single-use card. When it is used, another one is generated.

I see now the disposible virtual card is available on the free tier. Previously this was only available on premium.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#404

Earlier quoted context omitted.

Well, to shed insight on Azure. 1. Phone number is required to minimize fake/bot/fraudulent use accounts. 2. Credit card is required in case you want to immediately scale up, and also, used as anti fraud as depending on the card used, and address is used to judge you as a customer and whether or not you should be disabled immediately upon account creation. Credit cards first six numbers are the BIN, or bank identific…

> 2. Credit card is required in case you want to immediately scale up, and also, used as anti fraud as depending on the card used, and address is used to judge you as a customer and whether or not you should be disabled immediately upon account creation. That's not what MS says the credit card is for (edit: which doesn't mean they aren't using it the way you explained they do): > We ask for your credit card number to…

Fraud, and verify identity kinda go hand in hand.

The type of credit card has high fraud activity.

Remember, it is to stop bad actors from using azure services for phishing, tricky things, etc (since a default instance w/ IIS, or any web service will literally be on windows.net.)

Anti-fraud == verify identity.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#405

Earlier quoted context omitted.

Yup, here is the sidecar file: https://x0.at/uSx.xmp I think it might be a bug too. Which is too bad, because Darktable is soooo close to the perfect photo editor (except for CA correction and sharpening, but that's neither here nor there)

Just saw this. I'll take a look after work :D

Thanks!

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#406
post #303

Earlier quoted context omitted.

> "updates are recommended", followed by "updates are strongly recommended", and more recently, "updates are mandatory". This is 5 years old, today we are doing: Updates happen in background automatically without user knowing and sometimes when autoupdated software is being used at the time, it crashes when new action is performed and all not saved user data is lost. Move fast, break things!

> Updates happen in background automatically without user knowing ... Move fast, break things ! This is exactly why power users dislike SNAP. Give us the ability to choose if/how/when to install updates. Period.

SNAP the Ubuntu thing?

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#407

Earlier quoted context omitted.

While that's a tempting view, in the case of Adobe piracy exists to drive adoption. Most of the time, piracy is used because it's just more convenient then properly paying [0]. Those who still pirate, despite there existing a more convenient option to pay usually can't afford it, and will pay when they can. In the meantime, the name of your program becomes a verb and an industry standard, and everyone has to deal wit…

Payments in fiat are very user-hostile though, and very few vendors can afford cryptocurrency.

> Payments in fiat are very user-hostile though

Not for Joe McConsumer, at least from a usability/convenience perspective.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#408

Earlier quoted context omitted.

Everybody on the net is always like "Just told my bank to block the transaction" - when I did that, in a EU country, my bank was very reluctant. They wanted proof that I had been in contact with the company and tried to get a refund from them, and that I in fact didn't owe them money.

You shouldn’t be contacting a bank - I think that might be the distinciton. When people say this, I interpret it as contacting their credit card and asking for a chargeback. This depends on the credit card company but mine is very willing to charge back if I call. They find it pretty trivial. I’ve never done anything like this with a debit card or bank though. I think the money that leaves through debit is actually g…

It is not that much debit focused, but you normally get credit card from a bank here.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#409
post #406

Earlier quoted context omitted.

> Updates happen in background automatically without user knowing ... Move fast, break things ! This is exactly why power users dislike SNAP. Give us the ability to choose if/how/when to install updates. Period.

SNAP the Ubuntu thing?

Yes.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#410

Earlier quoted context omitted.

I fell in this trap too and luckily I paid through PayPal. I really don’t like PayPal as a company but from a consumer standpoint they’re useful to me because I am able to terminate billing on the PayPal side of things. Also i have not been burned by PayPal in the few disputes I have had to go through. I wish there was a less shitty option than PayPal with the same level of insulation and dispute resolution. Lots of…

This is something that really should have been done at the bank level. Cards should have been a request system, the seller requests money and you grant that request. And then for subscriptions you can automate the grant process but at any time its under your control and can stop. Its insane how we just give every seller access to our bank accounts to pull money out of.

This is pretty much as SEPA direct payments work, except the grant is reversed.
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