Earlier quoted context omitted.
I assume they don’t mean that they are baffled by human nature. The thing that’s sort of unexpected is that, knowing human nature, companies don’t build in safeguards for this kind of sh.
Exactly so. It is repugnant that level of access was even available to a employee based on nothing but curiosity. Unfortunately another part of human nature is that most people profiting off you don't give a shit about your privacy. This is why legislation such as HIPAA has to exist.
Let's be real. Nobody cares about your (or my) privacy.