Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

The 'fuck you' pattern (2021)

cedwards.xyz

Post reply on HN
Print view View original

331–340 of 403 posts

Re: The 'fuck you' pattern (2021)

#331

Post by pschastain »

klausa wrote: post #117
SoftTalker wrote: post #58

Earlier quoted context omitted.

If QR is the only option, I make the server tell me what's on the menu. I'm an old guy with bad eyes I'm not going to try to read your menu on a 5" phone screen in a dim restaurant.

Genuinely asking: wouldn’t a phone be _better_ for you? Reading a _paper_ menu in a dim room is a miserable experience, but you can zoom in as much as you want on a phone, and you control the brightness of it, and don’t have to angle the piece of paper to catch as much light as possible?

To read a piece of paper I only need glasses or magnifying glass, and the entire menu is still available; it's easy to jump from one place to another on it. Zooming in on a small screen restricts the amount of information I can readily access, and forces me to scroll around to find what I want

Re: The 'fuck you' pattern (2021)

#332

Post by ehnto »

Andrex wrote: post #305
slg wrote: post #108

Earlier quoted context omitted.

>How would the shareholders (your retirement funds included) respond when less profit was made? At a certain point, who cares? A company can exist indefinitely with any level of long term profit. They don't need to constantly be maximizing profit in the short term which is where these "fuck you" patterns generally arise. We have designed a system that has convinced everyone to never be satisfied or say they have enou…

Exactly. You think Nintendo prioritizes quarterly growth at the expense of everything else? No. Companies are not mindless money machines, they're run by people who make decisions. I feel like post-80s Americans totally lost the concept that a company can exist for more than five years and without constantly chasing a buyout or merger for an easy exit. We need more founders to start companies with the intention of ke…

Startups are an interesting case since the incentives are not aligned to building long term businesses.

Instagram being a startup, their user's goals were aligned with their own while they were growing. The happier the user the better the growth metrics, the better they are playing the VC game. Now that they need to be solvent, they need to balance two goals, user happiness and profit per user. If you aren't contributing to ad rev or data acquisition you're no longer aligned with their goals, so log in or bugger off is the message we get.

I think there is something to be said about how a business will form as well, it's unlikely a business that formed all it's goals and policies in a glut of money and a growth mindset, never having to make the dollars make sense, will suddenly pivot to profitability without turbulence once the bills come due.

Re: The 'fuck you' pattern (2021)

#334

Post by pschastain »

mcpackieh wrote: post #238
luuurker wrote: post #209

Earlier quoted context omitted.

> I've never scanned a QR That's okay. It's also okay to prefer a paper menu (I'm the same). > I don't intend to learn how I mean, no one is forced to learn, but knowing stuff is not a bad thing. It takes less time to read a QR code than to type that reply. > I'd be compelled to stick around for a few minutes loudly insulting their business What happened to calmly explain your position and then leave without giving t…

The point is to sabotage the business in a more impactful way than merely walking away. Harming employee morale, and consequently employee retention, is an effective means of protest. If the employees get a sour mood about it and give other customers worse service, all the better.

As someone who works in the industry I can assure you that you're not harming morale nor affecting employee retention in the slightest. Being an asshole doesn't make you relevant, it only makes you an asshole

Re: The 'fuck you' pattern (2021)

#335

Post by 93po »

TeMPOraL wrote: post #312
LanceH wrote: post #290

Earlier quoted context omitted.

You have to pay up first, right?

Right, but it's not you, but your HR department. Which is also exactly the reason it's a bad idea to write anything about your current employer.

Also Glassdoor has revealed who posted reviews (including IP addresses) to employers when pressured to do so.

Re: The 'fuck you' pattern (2021)

#337

Post by mindslight »

eddythompson80 wrote: post #245
mindslight wrote: post #220

Earlier quoted context omitted.

This sounds like "compliance" attorneys gone crazy. It's appalling, but does check out with the bureaucratic cancer eating our society. Waitstaff or the cashier reading menu options sounds like wonderful accommodation. Certainly much more so than impersonally telling a customer to solve their own problem by turning their dining session into a web browsing session.

That's an extremely bigoted way of looking at it. Blind people deserve autonomy too as much as possible. How would you like it if the waitstaff just stood next to you to read the menu to you and wait for you to make a decision? Having a braille option is ideal, but not every vision impaired person can read braille and it puts a significant burden on every establishment. Readers provide a great alternative to that tha…

> That's an extremely bigoted way of looking at it... How would you like it if the waitstaff just stood next to you ... and wait for you to make a decision?

Since your standard seems to be one of jumping on people and painting with a broad brush - I'm left wondering if you've ever been to a restaurant? It's generally an interactive social process where you're repeatedly prompted if you're ready to order, often with the goal of speeding up your visit. Many times other people at your table will be ready but you won't be, so you'll say things like "Okay, but I'll go last" accepting a little bit of unnecessary stress to help you decide. It's a lot of social give and take compared to the unilaterality of say message board commenting.

Back to the objective topic - sure, I do agree with the idea that there should be as many options as possible, web menus are a necessity in this day and age, and putting a link to the web menu at the restaurant only increases choice.

But the topic under discussion is restaurants deprecating paper menus in favor of websites only. A theory was put forth this is due in part to ADA compliance - presumably due to some perverse logic that if there is a printed menu there also has to be a braille version of the paper menu, but if there is no printed menu then a braille version isn't required. So the existence of web menus isn't really being questioned (I'll acknowledge having fallen into the incorrect comparison as well). Rather what is being questioned is whether it makes sense to deprecate the overwhelmingly most popular option (printed paper menu) due to questionably-inferred legal requirements to have a third type of accessible menu (braille) in addition to web menus and verbal interaction.

Re: The 'fuck you' pattern (2021)

#338

Post by bombcar »

RadiozRadioz wrote: post #197
bombcar wrote: post #66

Earlier quoted context omitted.

You’ve got to case the restaurant, run background checks on the staff. Can the menu be read without a phone? If not, I gotta go somewhere else.

Excellent reference.

Glad it shone through even with the edits.

Re: The 'fuck you' pattern (2021)

#339

Post by Eisenstein »

latency-guy2 wrote: post #328
pnt12 wrote: post #274

Earlier quoted context omitted.

Won't someone think of the shareholders? This denial of responsability is a cancer on society. Poor devs, they can do no better because their manager ordered them to. Poor managers, they can do no better because they must reach their OKRs. Poor CxOs, they can do no better because they must please the board. Poor board, who must maximize the returns of the shareholders. Poor shareholders, who just want their retiremen…

How much do you pay? If your answer is non-zero, maybe you would have a point, but let's be honest, statistically it's highly unlikely that you do. Poor pnt12, wants people to work for them for free, and insult them while you're at it.

There is no option to pay. I would pay for gmail just for having access to customer service in case of account issue.
Post reply on HN